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  1. I was told that I could not install because other components were already installed. I was not given any specifics. I did a simply search and could not find anything. I followed the directions from the previous support response. Then, I was able to install and register the full version key. Thank you.
  2. Hello, I paid for the latest version today. I'm using Windows 7 x64. I'd like some assistance with the following: I uninstalled the Malware product that a computer repair person installed last year. After attempting to install the trial version Internet Security after which I would use a product key for full access, I continue to get a message indicating that I need to uninstall. I'd appreciate a prompt response. Thank you.
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