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Posts posted by Ken1943

  1. My licence which has been working fine since I purchased the program has been asking for product code for about the last 2-3 weeks.


    Some times it picks up by its self and shows the correct remaining time, others it just sticks on 30 day trial.


    I've tried re-entering my key and restarting the computer with no success. It now seems to be stuck on a permanent 30 day trial.



    I have something similar going on. One puter is ok with 200 days left and the other is showing 29 days left. My problem is I can't find my keys and I usually

    keep the emails on three machines.

    Driving me crazy.


    It does not show in the program. Shows as trial.

  2. If that dll file is damaged, I would get the Media Creation Tool and get the latest Windows 10 dvd or usb version. Open File Explorer and run SETUP.EXE. That will do

    a repair reinstall, which will keep everything you have installed. DO NOT BOOT the dvd or usb stick.


    You cannot compare Windows 8.1 and 10. 10 is an animal unto it self.

  3. In Manage White List, on the bottom left is a down arrow. Clicking it allows you to add a file, folder, process or name. If I pick folder, that lines name changes to Folder. At the right end of the line are three dots in a small gray box. If you click on them, explorer opens and you can pick a folder, not a process, file or name.


    I have the program up and it works the way I said.


    If you followed my directions and it doesn't work, you have a program problem. I would download a new install file and install over the top.


    Unless one of the gurus has a better idea.

  4. I only have one comment. If you let any AV or AM delete something that should not be deleted, it is YOU that is at fault. Haven't checked lately for a setting that

    automatically quarantines a file. There is a setting in Malwarebytes that does it and I told them it was STUPID. It is done because most users are not smart enough to decide. No program is 100% and if you donot realise that, again it is YOUR fault. That is why I have multiple security programs to check a detection out.

  5. I just installed Kaspersky Internet Security and I wanted to add it to the ignore list.

    I usually put Malwarebytes and Superantispyware there also


    I tried to add a folder to the White List, but couldn't


    I think this version is newer that the last time I looked.


    How do I do what I want ?

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