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About ricardsantacreu

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  1. Hi people, one of my friend got infected by this randsomeware, the backup was on a USB hard drive so it's also infected, I've tried a lot of hours and a lot of different files with your tool EMSISOFT decrypter for NMOREIRA - version and I can't get any file decrypted. I always get the following message: Decryption: Trying to reconstruct encryption key, this will take a bit ... Could not guess key. Most likely the original file format is not supported. What can I do? Do you want a sample file? Many thanks for your help. I'll be very very grateful if you can help me about this issue, there is a data from all the last year...