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About Lucille91

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  1. Kevin, the problem I'm having is finding a file that is encrypted and the original. I have some pictures on a memory stick that were saved to the affected computer so I attempted to use the original & the encrypted but the nemucod tool doesnt accept them. It keeps telling me to use an encrypted & unencrypted file. Do I need to rename the files? Not sure what I'm doing wrong. Thanks
  2. Thanks again Kevin, here is the updated scan reports. Is it hopeful that my pictures can be restored? Addition.txt FRST.txt scan_161222-183926.txt
  3. Thank you for your help. Here is the logs you requested. AdwCleaner[C0].txt JRT.txt Fixlog.txt
  4. Not all, but most of my pictures & documents have been encrypted and a ransom document was left on my desktop. I believe I have removed the ransom ware but my docs are locked up. please help or point me in the right direction of getting my files back. Thank you. emsisoft report.txt DECRYPT.txt Addition.txt FRST.txt herbie.jpg.crypted
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