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About KenB

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  1. @Jeremy Indeed you're right ... that's what I said. You're confused because I was confused ... so I decided to confuse you too. After receiving a little CAPTCHA education I think it was only one site I had a problem with ... the one that bungled the implementation. What I previously didn't understand was that invisible CAPTCHA even existed. So when I ran across it on other sites and was not asked to solve a challenge ... my assumption was that something was wrong with me or them and I didn't know what or why. So I led you guys an a wild goose chase for nothin'! KenB
  2. @Jeremy ... The problem site is someone else's ... not anything I coded ... I'm not a coding kinda guy. @GT500 ... Yep ... Java isn't installed on my system ... too darn dangerous. The ultimate answer to my problem has surfaced. The owner of the site I was having problems with said they bungled the implementation of ReCAPTCHA v2. Frustrating how a coding error by someone else can cause thousands of people to Google answers and work till wee hours in the morning trying to fix a problem that they had no control over in the first place. Thanks everyone! KenB
  3. The problem I actually have is with "invisible RECAPTCHA" ... which I guess is RECAPTCHA V2. I'm thinking that it might be a Java problem ... but I haven't been able to verify that "invisible RECAPTCHA" requires Java. Java isn't installed in any of my browsers ... so maybe that's it and why it seems like a global problem. As this doesn't seem to be related to EAM I'll end it here. Thanks! KenB
  4. There is no difference when booting into Windows safe mode with networking. Also no difference if I boot FireFox in safe mode without Add-ons. I'm using Windows 10 Home x64 with Firefox x64 and have tried Edge and IE. KenB
  5. I'm having problems getting CAPTCHA for websites to work ... properly solved CAPTCHA's aren't accepted as such ... doesn't matter which browser I use or which website ... seems more global than the browser level. Is it possible EAM can prohibit website CAPTCHA from working properly? I think prolly not but seeing how I'm stumped I figured I'd ask. Thanks! KenB
  6. Thanks Arthur! It's soooo nice to do business with a company that talks to it's users and stays on top of things! KenB
  7. Well ... as of now the problem has not reoccurred again. I was gonna clear cookies yesterday but the problem went away before I got around to do it. I cleared 'em this AM just to be sure but as I said the problem seems to have gone away so unless it comes back I'll never know if cookies were involved. The suspicious host caught by EAM is EAM initially blocked it when I went to in FF ... then the little beasty decided it also wanted to open when I first started FF. There was no problem with it in Edge. James Hardie is a manufacturer of fiber cement siding for homes. I have FF set up to open on the Google search page ... I don't have it set up to load stuff from my last session. FF prefetching ... GOOD IDEA ... that certainly sounds like a possible culprit and it's enabled in my FF. If this happens again I'll see what I can find in the Browser Console. Thanks Jeremy! KenB
  8. Now the problem isn't happening ... beats me why. Hmm ... stay tuned ... I'll post again if the problem comes back. KenB
  9. @JeremyNicoll I have Google as my homepage but the problem does not go away when I change to something different. As reported I am using FireFox 59.0.2 ... the latest Nothing found in the shortcut. The problem remains when I run FireFox in safe mode with all extensions disabled. Nothing found in either profile folder. Nothing found in about:config Looks like removing FireFox and reinstalling it from a newly downloaded file is the next step. Any other suggestions? Thanks! KenB
  10. PROBLEM When I open FireFox ... EAM Surf Protection detects and blocks a suspicious host identified as "" DETAILS OF THE DETECTION FROM THE LOG 4/20/2018 11:47:37 AM Surf Protection detected suspicious host "" (SHA1: EF45D0C407D2987B2EDB3DD76967E1B16BD6C1C8) 4/20/2018 11:47:37 AM A notification message " is a known phishing host and was blocked." has been shown 4/20/2018 11:47:37 AM Blocked by rule WHEN DOES IT HAPPEN This happens only when I open FireFox. It doesn't happen with Edge. It doesn't happen when browsing. WHAT I'VE DONE I've run and EAM Malware and Custom scans and there have been no detection's. QUESTION Do I have a problem here? What should my next action be? SYSTEM SPECS Windows 10 Home x64 v1709 build 16299.371 EAM v2018.3.1.8572 FireFox x64 v59.0.2 Thanks! KenB
  11. New to EAM ... just have a couple of usage questions. 1. How should EAM be configured when I make system backups and images? Should I right click the tray icon and select "Protection status > Disable all components" ... or ... select "Pause protection > Disable until computer restart"? Is that sufficient or is there something else I should do? Should any of the EAM files be excluded from backups and system images ... and if so which ones? 2. Tracking cookies ... what should I use to remove them? Thanks! KenB