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About glcoff

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  1. Hi Kevin... Unfortunately, we have a client that had an employee infected with this same variation. We have removed the virus from the infected PC, however, this PC was part of a domain with a shared map drive at the server level ( Windows server 2012) All the files on the shared drive are, of course, encrypted also. We have tried the software using several different files. All return a message " The decrypter could not determine a valid key, Please drag and drop .........." Any suggestions as what we might try now? Thank you in advance