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Posts posted by Jaimie

  1. Guten Tag,

    ich versuche verzweifelt seit zwei Tagen 6 Lizenzen für meine Androiden zu kaufen (derselbe google Account).
    Obwohl mir der englischsprachige Support im Chat zugesagt hat, dass das durch den Kauf von 2 x 3 möglich ist, klappt es noch immer nicht.
    Jetzt versuche ich Hilfe in Deutsch zu bekommen.

    Das Problem:
    Entweder ist meine Subscription in MyEmsisoft ganz weg, oder es sind drei Geräte für zwei Jahre lizensiert, oder es sind 6 Geräte korrekt lizensiert, die am nächsten Morgen aber wieder nicht mehr lizensiert sind. Sehr dynamisch das Ganze...

    Mein Geduldsfaden wird dünner... bitte um Hilfe. 

  2. Hallo,

    es gibt keine Angabe welches Programm das Deaktivieren ausgelöst hat.

    In Reports ich davon Nichts zu sehen, auch sonst gibt es da nichts auffälliges.

    Gibt es vielleicht einen Debugger mode der mehr Aufschluss gäbe ?

    Da Gerät ist ein Samsung Galaxy  A51, Android 11

    Einen Screenshot habe ich jetzt nicht parat, sobald es wieder auftritt reiche ich den hier nach


  3. Hi Frank,

    sorry for the delayed answer, I did not receive notifications yet, just stumbled across this thread again when I cleaned up my open topics.

    I can confirm my EAM and EEC are working perfectly well, meanwhile I have connected eight clients w/o issues.

    The only  thing which I don't like at all, is to get an "infection alert" even when the taken action was "allowed". Maybe I have to read the manual to somehow switch this off ;o)

    Regards J.


  4. Hi,
    I am in the process of connecting our six PCs to the EEC, Workgroup only, no AD or Domain.
    So far I have set up the EEC  PC (DELL-E6430 -- Windows 10), my first client (Alexas-PC-- W10 Windows10) is set up and connected to EEC and working well, so far so good.
    However already my second client, COMPAQ-W7 (Windows7), drives me nuts.
    Here is what I did:
    - I Ran the Prepare_PC_for_Deployment.bat on the client, also Prepare_PC_for_Deployment_UAC_Disabled.bat. Meanwhile I learned the UAC_disabled was not required, hope this didn't mess up things.
    - From EEC then I started "add client, create and deploy"
    According to the log, the job seems to be completed slow but successful at the end, although there was a WMI error message in between.
    But the client doesn't connect to the server :o(
    I attached the last piece of the logfile, hoping for support.

    Txs Jaimie

    Emsisoft Enterprise Console Server-a.log

  5. I used the "resmon" to figure out which process starts acting on the network when I enable Spotlight.
    It seems to be "BackgroundTransferHost.exe" transferring the pictures, however it does not always connects to the same address.
    Sometimes it was, sometimes - no fixed IP or hostname I could uadd to the whitelist :o:(.

    As this drives me nuts, I also installed Emsisoft on my laptop.
    Same WIndows W10 Pro Version (not german but english OS language ).
    Here the spotlight is not being blocked by surf protection.



  6. Hi,

    since I have installed Emsisoft Anti Malware I no longer receive updated Spotlight images for the lockscreen.
    The same old pictures are used.
    How did I check the root cause?
    I deleted all spotlight images in the directory first.
    Then set lockscreen setting from "windows spothlight" to a picture - worked.
    Then set lockscreen setting to "Windows Spotlight" - no image appears.
    Disabled EMSISOFT "surf protection" - new images appear. Of course I can't keep this setting.

    As far as I understood spotlight images are based on daily images presented by the Bing search engine, so obviously this is blocked by EMSISOFT.
    However... Bing.com itself is working perfectly well.

    Any help aprecciated


    Windows 10 Pro 64Bit, Emsisoft Anti Malware Licenced 36 months, latest update 53minutes ago

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