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Everything posted by haydn

  1. Iwasted hours reinstalling drivers uninstalling certain software, installing BSOD software paying for update driver software i didn't need, i got reimbursed. but thats not the point how much do you get into loosing hours of your life trying to figure out a problem Emsisoft should never have inflicted on its subscribers, i now have web protection disabled, and use only Malwarebytes Premium (only paying a one off payment for) who incidentally had the same issue last year, looking through the forums but have developed a patch, im seriously looking at ending Emsisoft subscription when the contract ends and yes i havent had a BSOD since web protection disabled
  2. Im getting the same issue, i nearly did a win10 reset until i saw a tech say check your anti virus, i have disabled Web Protection for Emsisoft but still have Malwarebytes protection who i see had the same tcpip.sys BSOD issues but they appear to have solved it
  3. Hi Arief yes please send me the appropriate forum section Did you have any answers to my other issues please many thanks Haydn
  4. Hi i recently got alerts from Google when searching saying suspicious behaviour from your network alerts and i had to enter a code to continue searches, now i understand that these google alerts generalise my ISPs network and may not mean my PC is infected in fact a full scan from both Mcafee and Emsisoft found no issues i did a port scan with "shields up" and found that port 1024 was open, when i did a port scan i could see no evidence of this, after doing further searches i found my BT TV Box known as You-View used this port for online TV, i wanted to see if i could close the port but it only closes when i turn the TV box off i thought i could create better firewall protection ( I currently only use Windows 10) by installing Mcafee firewall that comes with virus protection, Mcafee started blocking outbound connections from some old gaming software OverWolf and some gigabyte software that speeds up computer processes for gaming by shutting down various not used windows processes since the uninstallation of these programs ive started getting Buffer Overflow alerts from Mcafee, now i don't know if these are because of remnants left over from these programs or Emsisoft is conflicting with Mcafee If Mcafee and Emsisoft dont get along can i disable Mcafee virus protection but still use its firewall many thanks Haydn
  5. HI my PC and PS4 connect to the same HUB but since the latest update im getting intermittent internet on games, the PS4 Games continually stutter making online game play poor to the point of unplayable
  6. Im getting an error when trying to install in to Microsoft Edge Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80072F8F
  7. Hi i installed an app i believe to be a spoof or something worse, is there anyway of scanning my ipad for possible malware or viruses ? my worry is its linked to my PC and may provide access to my local network ? regards Haydn
  8. well i originally purchased internet security but emsisoft did an update and i think that since that time (not sure when) i only have malware protection ? i do not see the firewall option on my GUI
  9. Hi ive done a full win 10 install and I think previously when I had Emsisoft malware protection installed the firewall was off by default but now I keep getting a warning after turning off the windows firewall manually should I have it on or off please many thanks H
  10. I think I found it it was the intel chipset update service apparently the first update software was causing all sorts of issues but ive installed the update and appears to have cured it many thanks H
  11. i keep getting pop ups malicious code detected in the following file : c:program files\intel\sur\queencreek\task.vbs any help gratefully recived Haydn
  12. Hi Kevin seems to be running much better thank you for all your help, Kevin (The Mal Miester) Zoll I still haven't got my Instagram back I'm guessing that's lost forever as they don't have phone support and the hack reports ive raised with Instagram have returned no results Ive closed the old email account that was used in multiple applications and log ins, as it appears this was the basis of the hacking once the hacker / bot had this it was using it predominantly to track trace my accounts in multiple applications, took pretty much a week to change everything over to new accounts and try and get a defence to the attacks that seemed to be predominantly on my bank and financial accounts, luckily my banking orgs have a three part access process that is very hard to crack, I'm a little worried about trying to get my Instagram back as this may make me a target again so may be worth just opening a new account Emsisoft made the whole process easier to deal with I thought I was going to have to do a full windows reinstall to clear all the bugs but thanks to you guys ive saved a lot of data that would normally have been lost it seems once I downloaded this rouge malware they closed down my virus protection including Malwarebytes that appears useless against this form of malware Thanks Again to the whole Emsisoft team regards Paul Davies SE UK
  13. Addition.txt FRST.txt scan_170402-231336.txt
  14. Hoping its fixed X fingers crossed Fixlog.txt
  15. Hi the emsisoft security kept quarantining your fixlist so i had to restore it, i noticed some files i create become read only and it is difficult to make them read write i guess this prevents anti malware programs removing newly installed programs and scipts ? Fixlog.txt
  16. I did Kevin but since I got my laptop working it started running really slow considering it should be faster than a mac book pro I was up until 2am as I needed to process images for clients and found my c:\windows temp file had been made read only once I made it read write I was able to clean 2.8 gigs worth of data and the laptop is running ok
  17. Hi Elise I tried the virus total site but couldn't really make sense of it but here are the screen shots of what Emsisoft see's and the file location it says Facebook I wonder if these are windows apps downloadable from the Microsoft store I do have the Facebook app from there unknown aplications screenshot.rtf winUAPentry_screenshot.rtf
  18. Thanks GT I hired a 2013 GT 500 when I was in California a few years ago being a ford man at the time I had a focus RS mk2 at home loved it I was with 20 others who all hired corvettes, I think they were jealous regards Paul SE UK
  19. Hi While checking my firwall on Emsisoft I found this anomaly winuapentery.exe Emsisoft dosent seem to know what it is and google holds few answers any help gratefully accepted regards Paul
  20. Hi Kevin After i ran your process i installed Emsisoft and ran a scan which found these that have all been quarantined can i see my laptop as safe now regards Paul
  21. JRT.txt FRST.txt Addition.txt AdwCleaner[C0].txt Many thanks Paul
  22. Hi Arthur thanks for the reply I am going to Spain on Sunday working and really need my laptop for photography please advise the fastest and cheapest form of licence allocation and ill gladly pay for peace of mind I have submitted logs for the laptop under the title "hacked email and Instagram (laptop)" which is in a bad way looks like I downloaded winzip from a spoof site and possibly opened an infected email either way I'm too worried about using that in spain the other option I guess is to use your mobile protection or is it better to use the internet security I currently have purchased for PC Please can you choose the best option and advise how I can pay so we can get the wheels in motion asap please Many thanks Paul Davies
  23. Hi ive just purchased Emsisoft \internet security it found issues with my PC and laptop that Mcafee and Malwarebytes failed to locate two questions 1 / Will I need to uninstall Mcafee and Malwarebytes to prevent conflicts 2 / Can I install on PC and Laptop IE does the licence cover both Many thanks Paul H Davies SE UK