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jedsiem last won the day on November 9 2018

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About jedsiem

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  1. Thanks, but I don't use the ECC in customer installation. I use the EEC (local server), which didn't have that option. ECC is no option as long as GDPR status is unclear for DPOs of my customers.
  2. Thanks. They switch constantly between Office etc. I think something was changed inside EMSI which lowered the trigger to acticate SilentScreen and now is fixed. But as the update no longer works on EMSI running with that bug, I don't see an automatic fix to that issue.
  3. Emsisoft Enterprise Console, will no longer be supported after December 31, 2020. I'm happy that it will be not 2019. That will leave me enough time to find a different AV with local support. As long as I have to follow GDPR, a cloud system for the enterprise is not suitable for my customers. Most companies currently ignore the rules, but at least two European AV companies still offer an on-premise console.
  4. EEC is no longer under active development. They want you to move everything to the cloud.
  5. I wonder how "Silent Mode" was offered for activation in a typical business environment. If one person would activate it, but 50% of the staff had it activated without any clue.
  6. The Gamemode/Silentmode issue was what exactly caused by? I had a lot of Business licenses installations which no longer had updates for days caused by skipping every update.
  7. EMSI found a infected Attachment and labeled it "Trojan.GenericKD.32440367". The Naming is from EMSI? Till e.g. VirusTotal will combine different namings to a new finding, where can I find more infos about that Trojan? Any hint?
  8. No, I didn't checked the Cloud Console. Having everything local is an important factor for my clients and myself. With the new pricing scheme, EMSI business licences are in the pricerange of Endsecurity solutions. So I would expect to see EMSI moving the Client into that direction too. The "competition" is coming from Windows 10 too. I see people asking to ditch third party antimaleware at all. I'm currently opposing that, but once Win7 is EOL it will become harder to convince customers to see the benefits of EMSI in comparison to EndSecurity solutions (bundled with SPAM filter etc) or the plain Win10 defender tools. But back to the main topic of Enterprise Console: Currently the Enterprise Console seems to not offer all settings of the EMSI client (e.g. Appearance: Dark / Bright is not found in the policy/settings)?
  9. Thanks for your help. I tried drag'n'drop before. Did it again. It worked. Feels a bit very sensitive, but working. Thanks.
  10. EEC 2019.3.0.3456 How can I add a different Group on the same level as e.g. "New computers"? Only way is to rename the items preconfigured. Is that intended? I can clone certain items, but not a new one on the same level. Unusual behavior to me. Perhaps I have overlooked something.
  11. Today I got again a few PCs with broken Firefox-Installations. The issue that EMSI is interfering with Firefox Update / Helper is not new. And in the last few months it got more visible. "Behavior.HiddenInstallation" in "C:\Program Files\Mozilla Firefox\updated\uninstall\helper.exe" "Behavior.CodeInjector" in "C:\Program Files\Mozilla Firefox\updated\firefox.exe" Doesn't happen with Chrome updates. Wasn't the case the last years. EMSI or Firefox changed something in their routines. Since EMSI now sells a Enterprise-Line it's time to debug accordingly.
  12. This behavior is not limited to a certain Firefox version. It's happen very often. EMSI is breaking Firefox installations when an Firefox update is running. Not always and everywhere. But you end up with PCs without a working firefox every few weeks.
  13. Let's see it as a feature request for EMSI. Creating a RescueCD/USB or offering an external tool for that. People switching from other AV-Tools might expect such a feature. WinPE or Linuxbased are offered by competitors. But I'm not sure how many users/customers are waiting for such a feature. Without a backup tool, the rescue promise is often falling short. And endusers often skipping creating and updating the boot-cd/usbstick. Looks like a lot of work with little impact on the userbase.
  14. EMSI moves into the direction of the other Softwareproviders. Differentiating price model between home and enterprise. 30day trial only via account. Getting direct user contact via enduser accounts. Other AVs have done that before. As long as you're not a pure reseller, but let' your customers pay for the support it's fine. The promotion aspect might be no longer worth offering a free 30day option without account. EMSI will look at the stats of conversion rate. I would be surprised to see 30day Trialkeys for reseller soon.
  15. 2018.10.1.9026 is now on stable. Thanks.