Report Cry9 - Invalid CRYPTON file pair in Help, my files are encrypted! Posted May 16, 2017 CKWS.....I do not know how they decrypted. After I gave my credit card info to them, took a deep breath and hoped everything would turn out ok. I received an email from proven data that gave instructions on how to setup a remote connection for their technician. I could see the technician login remotely (screen turned black) and I could see the mouse pointer moving around going through my files. I didn't stare at the server the whole time....it was on a Friday and came into work on Monday and the pointer was still moving around...I don't know if one technician worked on my server or multiple......The technician had access to the ransom note so it is plausible they directly contacted them or they were able to decrypt on their own. I'm not sure. I don't like the idea of a hacker getting some kind of payment...but at the same time I had files....that represented thousands of hours of Autocad drafting that were unusable. It was not "worthless" to me since all my data was recovered and even though a handful of my clients got pissed off for the delay in our drafting production......if I couldn't get all my files back....most likely this could've closed down my company.