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  1. The ports forwarded configuration of both Home Router and Office Router are empty. Chrome Remote Desktop has never ask me to configurate it.
  2. Thank you for help. Please forgive me if I make any errors. My English is pretty basic. I usually use two computers: one at home, and another in the office. I Also use two mobile phones. Sometimes I need to connect Home PC from Office PC or phones. Or connect Office PC from Home PC or phones. These two computers are not on a network. And their WAN IP are assigned by different ISP DHCP servers. Chrome Remote Desktop doesn't need to set router or port forwarding. It just need a Google Chrome and Google Account. I use it well for a long time. After Emsisoft Internet Security installed on Home PC and Office PC , I can't connect any computer from another one or two phones. After creating EIS firewall rule, I can now connect Home PC and Office PC from two mobile phones. And connect successfully via both mobile network and local area network. But no matter connect Home PC or Office PC from another computer, I always got error message: 'Unable to reach the host. This is probably due to the configuration of the network you are using.' For test, I use VMware to create a virtual machine on Home PC, and call it 'Home VM'. I can connect Home PC and Office PC from Home VM. Home VM has no EIS.
  3. I get 'Unable to reach the host. This is probably due to the configuration of the network you are using.'
  4. Could you please tell me what I should do? Open Emsisoft Internet Security. Click on Protection. Click on Firewall in the menu at the top. Click the Add rule button near the lower-right. Give the rule a name so that it is easy to identify what it does when looking through the list of firewall rules. Make sure the Action is set to 'Allow'. ---------- WHAT SHOULD I DO ? ----------------------------------- You can set Addresses to All, however this may be a security risk, so I recommend setting it for only specific addresses and then entering the IP address of the computer that is going to be connecting (multiple addresses can be entered if separated by commas). Click OK at the bottom to save your new firewall rule. Click on your new firewall rule in the list to select it. Click the Move up button to move your new firewall rule above the two block rules at the bottom of the list. Thank you very much!
  5. After creating the Firewall rule, I can now connect my home computer from mobile phone, but still can't connect from another computer which also installed Emsisoft Internet Security. All of my computers and mobile phone use dynamic IP, even visit the link, I can't remotely set Address.
  6. on this page (Google Chrome Help) https://support.google.com/chrome/answer/1649523?co=GENIE.Platform%3DDesktop&hl=en there is a Troubleshooting tips at the bottom, and it says: Antivirus software might prevent you from using Chrome Remote Desktop. Make sure your antivirus allows the following: Outbound UDP traffic Inbound UDP responses Traffic on TCP ports 443 (HTTPS) and 5222 (XMPP) but I don't know how to configure Emsisoft Internet Security
  7. Will Emisoft Internet Security block Chrome Remote Desktop? I can't connect to my home PC now. Thank you for this good software, I love its UI. Microsoft Windows 10 Home 64-bit 1607 14393.1198 Google Chrome 58.0.3029.110 (64-bit) Emisoft Internet Security 2017.4.1.7484
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