Ed Roesch

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About Ed Roesch

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  1. Kevin, That last fix tool worked perfect. Was very simple to use. Re scanned for malware after the tool completed and no more rootkit...I would recommend rescanning after removal of this rootkit The Malware scan found multiple other remnants that were hidden I suppose.. But Emsisoft Malware scan was able to easily remove them. Now all my scans are clean... Seems like it is gone now... Thanks for your help!!!
  2. Kevin, Thank You for assisting me in the removal process. This did not work. After applying this fix. I rebooted, ran a malware scan and it was still there. I ran the update for the Scan tool then ran fixlist.txt fix a second time. Neither time did it restart automatically after waiting over an hour for it to do so. I powered off then was able to restart. Ran Malware scan a second time with similar results… See attached scan log. Then I Ran the FRST64 scan again in order to provide freshly updated information for your review. I would really like to remove this Rootkit if possible. Please get back to me on this.. Ed Roesch Addition.txt Fixlog.txt FRST.txt scan_171011-124614.txt
  3. After running a malware scan it encountered Rootkit.SmartService (A) [290143] which I believe is a "boot" Rootkit. Scanner asked to do this post in order receive help from support with the removal process.. Please help. scan_171005-045652.txt Addition.txt FRST.txt