Cass

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About Cass

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  1. Here is the log file. AdwCleaner[C0].txt
  2. Here is the fixlog. Upon restart it seems to be running much smoother. Disk usage is still pegged at 100% but I don't really notice it. Thanks again for your help. Fixlog.txt
  3. Here are the fresh scan logs. The computer has sped up some since my last post but I suspect that Malwarebytes Service (as listed in task manager) is misbehaving. Thanks! Addition.txt FRST.txt
  4. It's actually really slow. Task Manager is showing constant 100% disk usage. It appears Malwarebytes Service is the culprit, but I'm not really sure. Also, something I've noticed is shortly after I turn the computer on, a command prompt (not sure if that's the correct terminology) window appears for just a second. Too quick to read what it is, but it looks like it has C: program files x86 in the title of the window. Not sure if this is related or not. I really appreciate your help getting to this point and am hoping you have a solution for these last remaining issues.
  5. Scans attached. Thanks again! Addition.txt FRST.txt scan_171205-192756.txt
  6. Here is the fix log. Fixlog.txt
  7. Attached are the new scan logs. Addition.txt FRST.txt scan_171203-192232.txt
  8. Ok, it found two files, one of which I referenced in my original post, and I "cleaned" them up (deleted them). Should I run the MBAR scan again with all boxes checked? EDIT: I've since tried running MBAR again and it still chokes. I decided to run regular malwarebytes (which I am now able to do) and it seems to seems like it might be working.
  9. Thanks, will try that now. It definitely was choking. I'll let you know what happens. Thanks again for your help. Cass
  10. Hi Kevin, Thanks for taking the time to help me. I was finally able to get the scan started based on the linked instructions, but now it appears it isn't responding. It's been stuck on the same file location all day. Before it timed out it had detected over 7k malware hits. The only option it available is to cancel. Should I cancel and try again? Thanks, Cass
  11. Hi, my computer is infected with Rootkit SmartService. Any help getting rid of this virus and the srvpiaga.sys file would be greatly appreciated. I've attached my log files. Thanks in advance. FRST.txt scan_171126-103309.txt Addition.txt