RD Scott

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About RD Scott

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  1. Microsoft office is up and running again, nothing is being detected as malicious. I think we are good. Thank you for all your help!
  2. Removal and install of emsisoft worked great! Seems to be only PUP's. But for what ever reason outlook and quicken still don't run, maybe i need to do a quicken reinstall. Addition.txt scan_180110-231535.txt FRST.txt
  3. Ran adware and cleaned most of the PUP's. I wanted to keep one (ACS). Outook and Quiken still don't load. The other .png is the quicken message Since emsisoft wasn't loading I thought if I unistalled the older trial version and installed a newer version I could put the liscence code in. There is still an anti-malware folder. If I deleted the folder would it then allow me to install the latest download? Thanks for all the time so far. AdwCleaner[C0].txt
  4. Sorry about that. Somewhere in there emsisoft no longer loads and says i need to contact support scan_180107-124845.txt
  5. Outlook and Quiken would not open, ran Emisoft, found swizzor trojan. Attempted to quarantine, however program said I needed more assistance. Thank-you. Addition.txt FRST.txt logs.db3