Kevin Zoll

Emsisoft Employee
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Kevin Zoll last won the day on February 17

Kevin Zoll had the most liked content!

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About Kevin Zoll

  • Rank
    Malware Removal Support
  • Birthday 12/04/1960

Contact Methods

  • Website URL
    http://www.malwareteks.com/

Profile Information

  • Gender
    Male
  • Location
    Depauville, NY, USA
  • Interests
    Computer Security, Malware Research, Malware Removal, Computer Programming, Website Design

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  1. We're done here. For the past several days you have been asking me to assist with non-malware related issues. This is not a PC general support site. All malware has been removed from the computer. The operating system and software has been reinstalled. So it is not an OS or software issue. Hardware drivers have been reinstalled and you are still getting the same errors, so it's not a driver issue. That only leaves the hardware itself. Since this is no longer a malware issue, this support topic is closed.
  2. None of that is malware related since you have reinstalled Windows and the drivers. It is a hardware failure, most likely your motherboard is going bad.
  3. Start by reinstalling your drivers, and if that does not fix the issues you will have to reinstall Windows.
  4. Thread Closed Reason: Lack of Response PM either Kevin, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread
  5. Thread Closed Reason: Lack of Response PM either Kevin, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread
  6. That error is a hardware problem and not a software problem. If the card works correctly in a card reader and not the camera it is definitely a hardware issue.
  7. RogueKiller is not a tool we ask you to run in the initial instructions. You also ran the tools in Safe Mode, which is something our instructions explicitly state to not do. See the thread titled START HERE, if you don't we are just going to send you back to this thread
  8. I did a little research. The error is because the card is not seating properly in the camera. Clean the contacts on the card with an eraser and put it back in the camera.
  9. A reinstall of Windows 10 is most likely the best course of action at this point.
  10. We do not support the Mac OS, iOS, or Linux operating systems at this time. If we do develop for them in the future, we'll post about it on our blog at the very least, here.
  11. I do not recommend using Registry cleaners. You will see no performance gains, and using such tool is dangerous as you can render a system inoperable. Tweaking.com Repair All in One though powerful can only do so much. Portable Apps Companion does not provide a Windows Environment. It is a USB drive with portable Windows Apps. That will not fix the underlying issues with your computer.
  12. At this point nothing sort of a refresh will fix the problems you are having.
  13. Hello @gonczi, Welcome to the Emsisoft Support Forums. All files are to be attached to all replies. Do not copy & paste any log to your replies, unless specifically told to do so. Copy the below code to Notepad; Save As fixlist.txt to your Desktop. HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION GroupPolicyScripts: Restriction <==== ATTENTION FF HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION "{45487F67-EC9F-4449-A6F2-2D0970F9B80B}" => service could not be unlocked. <==== ATTENTION HKLM\SYSTEM\ControlSet001\Services\{45487F67-EC9F-4449-A6F2-2D0970F9B80B} => C:\Windows\System32\drivers\Wdf34078.sys [1485200 2019-12-21] (Access Denied) [File not signed] <==== ATTENTION (Rootkit!/Locked Service) 2020-03-15 20:16 - 2019-12-21 19:35 - 000000000 ____D C:\Users\Laci\AppData\Roaming\mhj4f1cksmd 2020-03-15 20:16 - 2019-12-21 19:25 - 000000000 ____D C:\Users\Laci\AppData\Roaming\akrv5m5dnyx 2020-03-14 18:31 - 2019-12-20 21:02 - 000000000 ____D C:\Users\Laci\AppData\Roaming\3gzekt4l5wb 2019-12-21 19:25 C:\Windows\system32\Drivers\Wdf34078.sys ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File ContextMenuHandlers3: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File AlternateDataStreams: C:\kerelem-adatlap_szolgalati_ido_kiszamitasahoz.pdf:xdg.origin.url [309] AlternateDataStreams: C:\ProgramData\TEMP:80337C03 [124] FirewallRules: [{896062B9-D51E-4454-8B5F-610CABD2D730}] => (Allow) C:\Program Files\uTorrent\uTorrent.exe No File FirewallRules: [{185A96E0-0EB2-4ABB-A059-616FDCBFD868}] => (Allow) C:\Program Files\uTorrent\uTorrent.exe No File FirewallRules: [TCP Query User{DF20EDEA-1894-41DC-B280-0D087751F553}F:\win_hdd\telepitők\potplayer live\potplayer live.exe] => (Allow) F:\win_hdd\telepitők\potplayer live\potplayer live.exe No File FirewallRules: [UDP Query User{B74357D1-7B81-4393-8DDC-30127B7738A9}F:\win_hdd\telepitők\potplayer live\potplayer live.exe] => (Allow) F:\win_hdd\telepitők\potplayer live\potplayer live.exe No File FirewallRules: [{72451496-30F3-426A-BC0F-0F5298BB7A08}] => (Allow) C:\sajat pot\PotPlayer\PotPlayerMini.exe No File Close Notepad. NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system IMPORTANT: Save all of your work, as the next step may reboot your computer. Run FRST and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply. NOTE: If the tool warns you about an outdated version please download and run the updated version. Also, let me know how the machine is running now, and what remaining issues you've noticed.