Kevin Zoll

Emsisoft Employee
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Posts posted by Kevin Zoll


  1. I would like you to run a third-party tool that aggressively targets Adware and Junkware.

    Download AdwCleaner and save it on your Desktop.

    1. Close all open programs and Internet browsers (you may want to print out or write down these instructions first).
    2. Double click on adwcleaner.exe to run the tool.
    3. Click on the Scan button.
    4. After the scan has finished, click on the Clean button.
    5. Confirm each time with OK.
    6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your Desktop.
    7. Attach that log file to your reply.

     

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.


  2. Hello,

     

    Welcome to the Emsisoft Support Forums.

     

     

    Copy the below code to NotepadSave As fixlist.txt to your Desktop.

     

    Task: {4397C738-BC2F-4CA4-BBC4-3F5DBB3750FC} - \WebDiscover Browser Launch Task -> No File <==== ATTENTION
    Task: {B1E2AFBC-5126-4326-95B6-16F9D837FCC2} - \WebDiscover Browser Update Task -> No File <==== ATTENTION
    HKU\S-1-5-21-38456885-260547489-3915582780-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uE1YmjidysZgkHPzrSrtgB%2FdaAYAPUFwzrfwoy0yARbjRxvm4Stt%2Btz06avB63xegs1TV%2FHxb385rX%2BzEHZJAIrnLMdXSq94LIgjoioHMpErMz%2B87K3fe3FSC7XJ10%2FjeGKYR0%2FzYpYdmESTujwP%2FSG%2FNHFBiQTcT20AF4ztGrxbX60s1kF6E%2FxDhuXc%2F%2F%2BA%2B4vtMN6TXBbJjpcScwXAJ5Q%3D%3D
    HKU\S-1-5-21-38456885-260547489-3915582780-1003\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uE1YmjidysZgkHPzrSrtgB%2FdaAYAPUFwzrfwoy0yARbjRxvm4Stt%2Btz06avB63xegs1TV%2FHxb385rX%2BzEHZJAIrnLMdXSq94LIgjoioHMpErMz%2B87K3fe3FSC7XJ10%2FjeGKYR0%2FzYpYdmESTujwP%2FSG%2FNHFBiQTcT20AF4ztGrxbX60s1kF6E%2FxDhuXc%2F%2F%2BA%2B4vtMN6TXBbJjpcScwXAJ5Q%3D%3D
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> DefaultScope {8430D776-5C59-4B75-B94B-3D17947BCFF1} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> {8430D776-5C59-4B75-B94B-3D17947BCFF1} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> {84C0D776-5C59-4B75-B94B-3D17947BCFF1} URL = 
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
    SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> {0A33EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    CHR StartupUrls: Default -> "hxxps://news.google.com/news/?gl=US&ned=us&hl=en","hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uPLD3SefbDh%2BMU1t9OjtOA6ebCmoNa2d8MiJng9LW%2BDnGbQSa%2Fep0qEae%2FvZ7FVbtQZYZJ6HTKU8MYVNI47o9xhtWxCk5P0agOzM9GG30TxV35JIc6%2BZmc7SLw%2Fw5V5gMrcN5J4ERkWRDHUPQCVEKULHdHQbKj%2B6DO0yUx45Cq2qMrSl97hN8rI5YHFLaPDr6N5%2FNlezL1rUch3lLYOKR%2B97ypxupB0JkiWM4StsiAho%3D"
    CHR NewTab: Default ->  Not-active:"chrome-extension://kbgjbpddgbobnkfdoejkcnleiiadlnfh/index.html"
    CHR DefaultSearchURL: Default -> hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uaYGjZiE5twUcdpZuknnAUk5IACkazxsGmzjMt5iXTP%2FCKR6nKCPwlVOIsHantH2spjpNCJ43sikwH7oG3r0RGfmw1vN4wJG5VhCFKdROWOw5%2FfQ%2BrsCPsiT%2B7rcKFwm6L1N02fl06jB2v1pY7BVybbwErDlxwk7tP%2B%2FWcsIlbK3oTiXtdHLcsuf40uLIA2nleQn5A%2Bl06nYcZ5aR7FfdRuFX92NQaHcGS3%2Ba%2BxFUX4E%3D&p={searchTerms}
    CHR DefaultNewTabURL: Default -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uHSggdiZG8Ti%2F5VL%2FM1BFkN3KQLfkR9BvCWQIQfIJDtXzn7aHy7rFMQXgeOdhnb80fqpnPMfboid5hFxhSYk1Ld9QUEGvCLVYsIAd0RNOtt641gkJ3jTrdsG%2BrgRAaaklxnUKWYuaGZtbrUnpS87U8i5jXq8hLRCJHIF3Z%2Ffpg4dladPLwPFAqWM0kbVedYB3BdiAluBocaPTbw6i1aRZzFvo9I%2B3fh13glSaZXOTAiQ%3D
    CHR DefaultSuggestURL: Default -> hxxps://search.yahoo.com/sugg/chrome?output=fxjson&appid=crmas&command={searchTerms}
    CHR HomePage: Profile 1 -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uNvNywOuL6c4AsSWYa2ib09pIdyPIScFrRuR0EP%2Fs5vH4cAGTj32xjO7vcRvVOxsTUfoar4G8nzJ9WYjO9kXK3g0f9yTlZuD4%2BTO3jco284En4QkLzPdtDILQEfADpeGWdb%2Be5swzRz%2BIhOl%2F7wvtEALmGoCoIpD0XtZvE%2F%2FmNT%2Fs8yl6QssJUIa1PGLOAMKKpRl08YT7A47BIPdnYILQhcDdp8aJN2g6CewIYzs3e3o%3D
    CHR StartupUrls: Profile 1 -> "hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uPLD3SefbDh%2BMU1t9OjtOA6ebCmoNa2d8MiJng9LW%2BDnGbQSa%2Fep0qEae%2FvZ7FVbtQZYZJ6HTKU8MYVNI47o9xhtWxCk5P0agOzM9GG30TxV35JIc6%2BZmc7SLw%2Fw5V5gMrcN5J4ERkWRDHUPQCVEKULHdHQbKj%2B6DO0yUx45Cq2qMrSl97hN8rI5YHFLaPDr6N5%2FNlezL1rUch3lLYOKR%2B97ypxupB0JkiWM4StsiAho%3D"
    CHR DefaultSearchKeyword: Profile 1 -> search.yahoo.com
    CHR DefaultNewTabURL: Profile 1 -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uHSggdiZG8Ti%2F5VL%2FM1BFkN3KQLfkR9BvCWQIQfIJDtXzn7aHy7rFMQXgeOdhnb80fqpnPMfboid5hFxhSYk1Ld9QUEGvCLVYsIAd0RNOtt641gkJ3jTrdsG%2BrgRAaaklxnUKWYuaGZtbrUnpS87U8i5jXq8hLRCJHIF3Z%2Ffpg4dladPLwPFAqWM0kbVedYB3BdiAluBocaPTbw6i1aRZzFvo9I%2B3fh13glSaZXOTAiQ%3D
    CHR DefaultSuggestURL: Profile 1 -> hxxps://search.yahoo.com/sugg/chrome?output=fxjson&appid=crmas&command={searchTerms}
    R2 IdeaBadaga; C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe [5392368 2018-04-05] (Apps Delivered Ltd -> Idea Badaga) [File not signed]
    2020-04-04 16:45 - 2020-04-04 16:45 - 000000000 ____D C:\Program Files (x86)\IdeaBadaga
    2020-04-04 16:45 - 2020-04-04 16:45 - 000000000 ____D C:\Program Files (x86)\Idea Badaga
    2020-03-12 16:15 - 2020-03-12 16:15 - 000000000 ____D C:\WINDOWS\{6567E9E7-5D48-4B5D-BEFF-1F8AD76846E1}
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
    AlternateDataStreams: C:\Users\Carol\Desktop\cc.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
    AlternateDataStreams: C:\Users\Carol\Desktop\cc.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
    AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard 2.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
    AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard 2.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
    AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
    AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
    AlternateDataStreams: C:\Users\Carol\Desktop\Fireplace Form.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
    AlternateDataStreams: C:\Users\Carol\Desktop\Fireplace Form.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
    AlternateDataStreams: C:\Users\Carol\Desktop\Nations Ford Rd. Contract.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
    AlternateDataStreams: C:\Users\Carol\Desktop\Nations Ford Rd. Contract.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
    C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe
    C:\Program Files (x86)\IdeaBadaga

     

    Close Notepad.

     

    NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work.

     

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

     

    IMPORTANT: Save all of your work, as the next step may reboot your computer.

     

    Run FRST and press the Fix button just once and wait.

     

    If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

     

    The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

     

    NOTE: If the tool warns you about an outdated version please download and run the updated version.

     

    Also, let me know how the machine is running now, and what remaining issues you've noticed.


  3. Hello,

    Copy the below code to NotepadSave As fixlist.txt to your Desktop.

     

    2020-03-23 23:55 - 2020-03-23 23:55 - 000001284 _____ () C:\ProgramData\SMRResults521.dat
    2017-09-30 17:09 - 2017-09-30 17:09 - 000000255 _____ () C:\Program Files (x86)\2OA5SGQD.bat
    2018-07-05 22:46 - 2018-07-05 22:46 - 000000338 _____ () C:\Program Files (x86)\temp995.bat
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
    AlternateDataStreams: C:\ProgramData\TEMP:541E1530 [154]
    C:\Users\prent\Downloads\This is a VIRUS.You computer is blocked

     

    Close Notepad.

     

    NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work.

     

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

     

    IMPORTANT: Save all of your work, as the next step may reboot your computer.

     

    Run FRST and press the Fix button just once and wait.

     

    If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

     

    The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

     

    NOTE: If the tool warns you about an outdated version please download and run the updated version.

     

    Also, let me know how the machine is running now, and what remaining issues you've noticed.


  4. We went through this with your other ticket.  Do not send me logs I did not ask for, and do not run tools I did not ask you to run.  Do not enable settings I did not ask you to enable all tools are to be run  with their default settings. You want our help or not?  Because if you continue to try and fix this yourself, then I will close this support thread.

    After looking at your FRST logs.  I will decline assisting you with this case.  Do no start a new support topic.  It will be closed with no comment.

    THREAD CLOSED


  5. Please read the entire instructions below. Yes, they are a bit lengthy and contain necessary administrative instructions as well as technical instructions.

     

     

    All users of the Emsisoft Support Forums who are in need of Malware Removal assistance are required to complete the procedures listed below:

     

    NOTE: You will want to print these instructions for reference, as you will perform all scans with all browsers closed.

     

    The majority of our support staff work Monday-Friday. We try very hard to answer all posts within 24-hours of the posting, but be aware that if you post anytime in the late afternoon or evening on Friday, or anytime on Saturday or Sunday, you will not receive an answer until Monday. Also, be aware that our support technicians may not be in the same time zone as you, therefore there could be several hours difference between when you post and the technician working your support case is available.

     

    The below guidelines are for the Help, my PC is infected! Support Forum. They are intended to help you provide the technician, working your thread, with enough information to start formulating a plan to clean your machine; and for you to leave the Emsisoft Support Forums with a safe, secure, functioning computer.

    • Emsisoft does not condone the use of Pirated/Illegal software. If such software is found on your computer, the technician assisting you will insist that the Pirated/Illegal software be removed. We reserve the right to refuse help to anyone who is unwilling to uninstall Pirated/Illegal software
    • We insist that anyone receiving help, here at the Emsisoft Support Forums, install an Anti-Malware program at a minimum to protect their system.
    • Start only one thread requesting help. Keep all your questions in your thread. DO NOT start a new topic.
    • If you don't know, stop and ask! Don't keep going on.
    • Continue to respond until you are given "All Clear" (Just because you can't see a problem doesn't mean it isn't there)
    • Once your case has been solved, the thread will be closed.
    • Your thread will be closed after 72-hours of no activity.
    • DO NOT use any form of Haxor, Leetspeak, Netspeak, IM speak and such in any postings on this forum. Use only proper spelling, grammar, punctuation, and capitalization. The more time the person helping you has to spend trying to figure out what you are saying, the longer it will take them to formulate a response.
    • DO NOT post any logs without first completing the steps in this guide, they will be deleted.
    • DO NOT copy and paste logs into your threads. All logs are to be attached to your post.

     

    Download to your Desktop:

     

    NOTE: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

     

    NOTE: If you are unable to download the tools from the infected system, the tools can be saved to and run from a USB flash drive.

     

    All scans are to be run in Normal Mode.

     

    WARNING: The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

     

    Let's get started:

     

    • Install and Run Emsisoft Emergency Kit (EEK):

     

    IMPORTANT If you have Emsisoft Anti-Malware (EAM) Installed do not install and use EEK. Instead run a custom scan with EAM and provided the EAM Scan report.

     

      • Double click EmergencyKitScanner.exe to install EEK
      • When the installation of EEK is complete the Emergency Kit scanner will run. NOTE: Make sure to enable PUPs detection.
      • Click "Yes" to Update Emsisoft Emergency Kit
      • Under "Scan" click-on "Malware Scan". IMPORTANT: Do not quarantine or delete anything. We just want the scan log without anything being quarantined or deleted.
      • Save the scan log somewhere that you can find it.
      • Exit Emsisoft Emergency Kit.
    • Run Farbar Recovery Scan Tool (FRST):
      • Double-click to run it. When the tool opens click Yes to the disclaimer. NOTE: DO NOT change any of the default settings. If you do we will just close your logs and ask for new ones ran with FRST's default settings.
      • Press the Scan button.
      • Farbar Recovery Scan Tool will produce the following logs:
        • FRST.txt
        • Addition.txt
    • Attach the following logs to your reply:
      • Emsisoft Emergency Kit log (C:\EEK\Reports)
      • FRST.txt
      • Addition.txt

     

    IMPORTANT NOTE: Any logs that are copied and pasted to a post will be removed from the post without being read. Do not alter or change the logs in any way.

     

    Once a Malware Removal Specialist has replied to your request for malware removal, they will handle your case from start to finish. You will have 72 hours to reply to any instructions given by the Malware Removal Specialist handling your case. Failure to comply with requests for information or instructions from the Malware Removal Specialist handling your case will result in the locking of your thread.


  6. We're done here.  For the past several days you have been asking me to assist with non-malware related issues.  This is not a PC general support site.

    All malware has been removed from the computer.  The operating system and software has been reinstalled.  So it is not an OS or software issue.  Hardware drivers have been reinstalled and you are still getting the same errors, so it's not a driver issue.  That only leaves the hardware itself.

    Since this is no longer a malware issue, this support topic is closed.


  7. Thread Closed

     

    Reason: Lack of Response

     

    PM either Kevin, or Arthur to have this thread reopened.

     

    The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

     

    All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread


  8. Thread Closed

     

    Reason: Lack of Response

     

    PM either Kevin, or Arthur to have this thread reopened.

     

    The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

     

    All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread


  9. I do not recommend using Registry cleaners.  You will see no performance gains, and using such tool is dangerous as you can render a system inoperable.  Tweaking.com Repair All in One though powerful can only do so much.

    Portable Apps Companion does not provide a Windows Environment.  It is a USB drive with portable Windows Apps.  That will not fix the underlying issues with your computer.


  10. Hello @gonczi,

     

    Welcome to the Emsisoft Support Forums.

     

    All files are to be attached to all replies.  Do not copy & paste any log to your replies, unless specifically told to do so.

     

     

    Copy the below code to NotepadSave As fixlist.txt to your Desktop.

     

    HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
    GroupPolicyScripts: Restriction <==== ATTENTION
    FF HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
    "{45487F67-EC9F-4449-A6F2-2D0970F9B80B}" => service could not be unlocked. <==== ATTENTION
    HKLM\SYSTEM\ControlSet001\Services\{45487F67-EC9F-4449-A6F2-2D0970F9B80B} => C:\Windows\System32\drivers\Wdf34078.sys [1485200 2019-12-21] (Access Denied)  [File not signed] <==== ATTENTION (Rootkit!/Locked Service)
    2020-03-15 20:16 - 2019-12-21 19:35 - 000000000 ____D C:\Users\Laci\AppData\Roaming\mhj4f1cksmd
    2020-03-15 20:16 - 2019-12-21 19:25 - 000000000 ____D C:\Users\Laci\AppData\Roaming\akrv5m5dnyx
    2020-03-14 18:31 - 2019-12-20 21:02 - 000000000 ____D C:\Users\Laci\AppData\Roaming\3gzekt4l5wb
    2019-12-21 19:25 C:\Windows\system32\Drivers\Wdf34078.sys
    ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
    ContextMenuHandlers3: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
    AlternateDataStreams: C:\kerelem-adatlap_szolgalati_ido_kiszamitasahoz.pdf:xdg.origin.url [309]
    AlternateDataStreams: C:\ProgramData\TEMP:80337C03 [124]
    FirewallRules: [{896062B9-D51E-4454-8B5F-610CABD2D730}] => (Allow) C:\Program Files\uTorrent\uTorrent.exe No File
    FirewallRules: [{185A96E0-0EB2-4ABB-A059-616FDCBFD868}] => (Allow) C:\Program Files\uTorrent\uTorrent.exe No File
    FirewallRules: [TCP Query User{DF20EDEA-1894-41DC-B280-0D087751F553}F:\win_hdd\telepitők\potplayer live\potplayer live.exe] => (Allow) F:\win_hdd\telepitők\potplayer live\potplayer live.exe No File
    FirewallRules: [UDP Query User{B74357D1-7B81-4393-8DDC-30127B7738A9}F:\win_hdd\telepitők\potplayer live\potplayer live.exe] => (Allow) F:\win_hdd\telepitők\potplayer live\potplayer live.exe No File
    FirewallRules: [{72451496-30F3-426A-BC0F-0F5298BB7A08}] => (Allow) C:\sajat pot\PotPlayer\PotPlayerMini.exe No File

     

    Close Notepad.

     

    NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work.

     

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

     

    IMPORTANT: Save all of your work, as the next step may reboot your computer.

     

    Run FRST and press the Fix button just once and wait.

     

    If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

     

    The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

     

    NOTE: If the tool warns you about an outdated version please download and run the updated version.

     

    Also, let me know how the machine is running now, and what remaining issues you've noticed.