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Kevin Zoll

Emsisoft Employee
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Everything posted by Kevin Zoll

  1. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  2. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are
  3. Download to your Desktop: - Malwarebytes' Anti-Malware Double-click mbam-setup.exe and follow the prompts to install the program. Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select Perform quick scan, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Save
  4. You can delete both of those files.Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix. Delete everything in C:\!KillBox Delete
  5. Open notepad Copy and Paste the below lines of code to notepad: @echo off copy C:\WINDOWS\system32\logevent.dll c:\logevent.dll Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your Desktop. Double-click on fixes.bat to execute it. ----------------------------------------------------------- Download Avenger from -->> HERE <<-- and unzip to your desktop. Run Avenger Read the prompt that appears, and press OK Copy & paste the following text in Input script Box: Files to delete: Files to move: C:\logevent.dll | C:
  6. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  7. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this
  8. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix. Delete everything in C:\!KillBox Delete the following from your Desktop (I
  9. Let's clean each profile one at a time. Run the initial procedures for each account. We will clean each account separately, one at a time.
  10. explorer.exe is the one of the Windows core files and it's what powers your Windows Desktop among other things. Sometimes, removing malware can cause explorer to crash, but is normally easily recovered from. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and
  11. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this
  12. Download RootRepeal.zip and unzip it to your Desktop. Double click RootRepeal.exe to start the program Click on the Report tab at the bottom of the program window Click the Scan button In the Select Scan dialog, check: Drivers Files Processes SSDT Stealth Objects Hidden Services [*]Click the OK button [*]In the next dialog, select all drives showing [*]Click OK to start the scan Note: The scan can take some time. DO NOT run any other programs while the scan is running [*]When the scan is complete, the Save Report button will become available [*]Click this and save t
  13. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u16 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Download Avenger from here and unzip to your desktop. Run Avenger, copy & paste the following text in Input script Box: Files to delete: C:\WINDOWS\system32\budipugu.exe C:\WINDOWS\system32\jobilaki.exe C:\WINDOWS\system32\minipire.exe C:\WINDOWS\system
  14. Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\Explorer.EXE (Microsoft Corporation) SRV - (KGKI [Disabled | Stopped]) -- File not found SRV - (OHGSGO [On_Demand | Stopped]) -- File not found SRV - (WRYUA [On_Demand | Stopped]) -- File not found O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value
  15. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. A
  16. Run this command from the Command Console: E:\Win32kDiag.exe -f -r
  17. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix. Delete everything in C:\!KillBox Delete the following from your Desktop (I
  18. Download to your Desktop: - JavaRA Unzip the JavaRA zip file. Run JavaRA Click on the "Remove Older Versions" button. If you are ask which versions to uninstall, select all available.
  19. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix. Delete everything in C:\!KillBox Delete the following from your Desktop (I
  20. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this
  21. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this
  22. Your Win32kDiag report is incomplete. Go to start > run and copy and paste the following command in the field: "%userprofile%\desktop\win32kdiag.exe" -f -r This should restore permissions on locked files. It will save a report on the Desktop (Win32kDiag.txt). Attach that report on your next reply.
  23. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are
  24. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) :Files @C:\ProgramData\TEMP:9AEE100C @C:\Users\Workgroup\Documents\Shareaza:Shareaza.GUID @C:\Users\Workgroup\Documents\My Games:Shareaza.GUID @C:\Users\Workgroup\Documents\Camfrog Stuff-Shareaza:Shareaza.GUID @C:\ProgramData\TEMP:8CE646EE @C:\ProgramData\TEMP:94A19129 :Commands [purity] [emptytemp] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhinder
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