Kevin Zoll

Emsisoft Employee
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Posts posted by Kevin Zoll


  1. Thread Closed

    Reason: Resolved

    The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

    All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread


  2. Thread Closed

    Reason: Lack of Response

    PM either ShadowPuterDude or Lynx to have this thread reopened.

    The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

    All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread


  3. Your Win32kDiag report is incomplete.

    Go to start > run and copy and paste the following command in the field:

    "C:\Documents and Settings\Natalia\Pulpit\win32kdiag.exe" -f -r

    This should restore permissions on locked files.

    It will save a report on the Desktop (Win32kDiag.txt).

    Attach that report on your next reply.


  4. Thread Closed

    Reason: Lack of Response

    PM either ShadowPuterDude or Lynx to have this thread reopened.

    The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

    All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread


  5. Unless you are having problems from Malware it is time to do the final steps.

    If you used ComboFix, uninstall ComboFix:

    • Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.)
    • AvoidTDSS /u or combofix /u
      Note: The space before /u, must be there.
      This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    • Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix.
      Delete everything in C:\!KillBox

    Delete the following from your Desktop (If they exist)

    Avenger.exe

    Avenger.txt

    Avenger.zip

    DisableAutoRuns.reg

    FixMe.reg

    FixReg.reg

    ISeeYouXP.exe

    ISeeYouXP.lnk

    ISeeYouXP.txt

    Anything else I had you use

    Delete the following: (If they exist)

    C:\Avenger.txt

    C:\Avenger

    C:\ComboFix.txt

    C:\ComboFix

    C:\SDFix

    C:\Qoobox

    You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

    Empty the Recycle Bin

    Run ATF Cleaner

    In the ISeeYouXP folder double-click HideIT.bat.

    Turn off System restore to flush all your restore points then turn system restore back on.

    To manually turn off System Restore, follow these steps:

    1. Click Start, right-click My Computer, and then click Properties.

    2. Click the System Restore tab.

    3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

    4 Click Yes when you receive the prompt to the turn off System Restore.

    To turn on System Restore, follow these steps:

    1. Click Start, right-click My Computer, and then click Properties.

    2. Click the System Restore tab.

    3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

    Delete C:\ISeeYouXP

    Run Windows Update and update your Windows Operating System.

    Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

    That should take care of everything.

    Safe Surfing!


  6. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u16 available from Sun Microsystems.

    -----------------------------------------------------------

    Using Add or Remove Programs in the Control Panel; uninstall the following:

    Java 6 Update 3

    -----------------------------------------------------------

    Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop; make sure File Type: is set to All Files (*.*).

    REGEDIT4
    
    [HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
    "ctfmon.exe"-
    
    [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
    "ctfmon.exe"-

    Close Notepad.

    Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

    -----------------------------------------------------------

    Delete the copy of Avenger you downloaded earlier.

    Download Avenger from -->> HERE <<-- and unzip to your desktop.

    • Run Avenger
    • Read the prompt that appears, and press OK
    • Copy & paste the following text in Input script Box:
      Files to delete:
      C:\Users\i027830\AppData\Local\Temp\6571308.od
      C:\Users\i027830\AppData\Local\Temp\6574100.od
      C:\Users\i027830\AppData\Local\Temp\CVR452C.tmp.cvr
      C:\Users\i027830\AppData\Local\Temp\CVR5014.tmp.cvr
      C:\Users\i027830\AppData\Local\Temp\ica788A.tmp
      C:\Users\i027830\AppData\Local\Temp\icaD51A.tmp
      C:\Users\i027830\AppData\Local\Temp\icaE5DC.tmp
      C:\Users\i027830\AppData\Local\Temp\logterminal.txt
      C:\Users\i027830\AppData\Local\Temp\SAP_ALL+I027830.bmp
      C:\Windows\temp\00cc6fdd-42fa-4b5d-8b82-857a50998db5.tmp
      C:\Windows\temp\0472d552-dc6e-4638-ae2c-c8a2f585b14a.tmp
      C:\Windows\temp\07e47091-5258-484f-b9fa-e784f6727633.tmp
      C:\Windows\temp\09647d67-f78f-45b7-b29d-3b718f211ad5.tmp
      C:\Windows\temp\0ff1af35-8f2a-4d3a-a53e-53279fce265f.tmp
      C:\Windows\temp\106d99bb-13c6-4a79-871d-0b60b6a240b4.tmp
      C:\Windows\temp\1163fb3b-4fc7-4695-a365-0c41137c1099.tmp
      C:\Windows\temp\16ed6866-ce62-4f5e-80b9-ddf9bf0c75bf.tmp
      C:\Windows\temp\1835c06c-b079-406b-a8f7-24bdc2b8764a.tmp
      C:\Windows\temp\1911b2a7-ed98-435e-be8a-13a031c562ed.tmp
      C:\Windows\temp\1992203a-90d0-49ae-b22a-aa1ed3b58079.tmp
      C:\Windows\temp\1ed7055c-e12a-421e-824c-fbfdfb60c0e6.tmp
      C:\Windows\temp\212b47b5-d914-4ad5-b497-5ee956d43fc0.tmp
      C:\Windows\temp\22817cb5-42df-4b14-9f16-d7d3d3ea8d61.tmp
      C:\Windows\temp\239948f3-fc37-4229-bfff-e43861e51158.tmp
      C:\Windows\temp\24f8c477-4790-4a98-9bad-d7250868e09e.tmp
      C:\Windows\temp\254e25e0-5a9a-45b2-9131-061d84fc7b7b.tmp
      C:\Windows\temp\255668b1-056f-4063-9704-50a5ac72c15c.tmp
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      C:\Windows\temp\e40e3ca1-d677-4384-bf45-4018647804f9.tmp
      C:\Windows\temp\e7a81a52-f655-4481-9b0d-667fb5c3f5fd.tmp
      C:\Windows\temp\e959d3f4-13a4-4581-b0c0-acc31ba8f237.tmp
      C:\Windows\temp\ea7b87d7-80e9-4bde-8aab-ce0087cfd2e4.tmp
      C:\Windows\temp\eebe05fc-e42f-44a4-8a2c-3579c317328d.tmp
      C:\Windows\temp\f2b3b595-33cb-499e-aed3-d81f3467eabc.tmp
      C:\Windows\temp\f2e0711f-a457-48e4-977b-c72cd53f0225.tmp
      C:\Windows\temp\f5426021-ffb0-4eb6-8591-7277e1e6fb83.tmp
      C:\Windows\temp\f9caa6d4-f7b7-4c1e-89f6-172e6868ce1d.tmp
      C:\Windows\temp\fac7ba80-3e04-4227-ac51-73c78e1e2e6f.tmp
      C:\Windows\temp\fd487c92-6cff-44d6-bbfb-a1eb86beae04.tmp
      C:\Windows\temp\fd72e29a-0ae2-43c1-a22f-2ac214c002d6.tmp
      C:\Windows\temp\fda0c2ee-a01b-4507-95bd-3f7e5f0b8b33.tmp
      C:\Windows\temp\fedea73f-09a8-47a4-8fb6-bca56c452280.tmp
      C:\Windows\temp\fef17407-67aa-4d71-ae8f-924372d0e44b.tmp
      C:\Windows\temp\TMP0000001D6E067F8ACA9055B6
      C:\Windows\temp\TMP00000068136F1389EC3D77A1
      C:\Windows\temp\TMP0000005CE3EAADEEDF651043
      C:\Windows\temp\TMP0000007EB75B5D33FFAF7949
      C:\Windows\temp\TMP00000054EB698709BF557A5F
      C:\Windows\temp\WFV27EA.tmp
      C:\Windows\temp\x1c28041.dll
      C:\Windows\temp\x1c30046.dll
      C:\Windows\TEMP\372915xxx.dll
      
      Folders to delete:
      C:\Windows\temp\12cffabf-50f3-4947-ad39-0d1719a286d2
      C:\Windows\temp\58911dc6-12c6-445e-91b6-bd316a6f0252
      C:\Windows\temp\6d93c570-1bc8-4492-b149-92b7bc041360
      C:\Windows\temp\6f3eba80-b3fa-4737-bc8a-3a50d078bc2a
      C:\Windows\temp\b031ad70-f2b7-473f-bfe3-00bcbcd24111
      C:\Windows\temp\bde893be-aace-4bb5-9173-9e12c8a28e10
      C:\Windows\temp\c46507c0-26ee-48c7-a6f5-b134fc5ef529
      C:\Windows\temp\f061e4c6-12ca-4acc-a2f3-78afe90ed1df
      C:\Windows\temp\unz80D3.tmp
      C:\Windows\temp\unzF99B.tmp


      Then click "Execute".

    • You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
      Note: It is possible that Avenger will reboot your system TWICE.
    • Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

    -----------------------------------------------------------

    Go to start > run and copy and paste the following command in the field:

    "%userprofile%\desktop\win32kdiag.exe" -f -r

    This should restore permissions on locked files and remove mountpoints.

    -----------------------------------------------------------

    Post fresh logs for:

    • Avenger (C:\avenger.txt)
    • Win32kDiag
    • ISeeYouXP

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!


  7. Your logs look fine.

    Unless you are having problems from Malware it is time to do the final steps.

    If you used ComboFix, uninstall ComboFix:

    • Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.)
    • AvoidTDSS /u or combofix /u
      Note: The space before /u, must be there.
      This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    • Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix.
      Delete everything in C:\!KillBox

    Delete the following from your Desktop (If they exist)

    Avenger.exe

    Avenger.txt

    Avenger.zip

    DisableAutoRuns.reg

    FixMe.reg

    FixReg.reg

    ISeeYouXP.exe

    ISeeYouXP.lnk

    ISeeYouXP.txt

    Anything else I had you use

    Delete the following: (If they exist)

    C:\Avenger.txt

    C:\Avenger

    C:\ComboFix.txt

    C:\ComboFix

    C:\SDFix

    C:\Qoobox

    You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

    Empty the Recycle Bin

    Run ATF Cleaner

    In the ISeeYouXP folder double-click HideIT.bat.

    Turn off System restore to flush all your restore points then turn system restore back on.

    To manually turn off System Restore, follow these steps:

    1. Click Start, right-click My Computer, and then click Properties.

    2. Click the System Restore tab.

    3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

    4 Click Yes when you receive the prompt to the turn off System Restore.

    To turn on System Restore, follow these steps:

    1. Click Start, right-click My Computer, and then click Properties.

    2. Click the System Restore tab.

    3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

    Delete C:\ISeeYouXP

    Run Windows Update and update your Windows Operating System.

    Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

    That should take care of everything.

    Safe Surfing!


  8. Run OTL.exe

    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
      :OTL
      PRC - C:\Windows\Explorer.EXE (Microsoft Corporation)
      
      :Files
      C:\Windows\*.tmp 
      @C:\ProgramData\TEMP:9AEE100C
      @C:\Users\Workgroup\Documents\Shareaza:Shareaza.GUID
      @C:\Users\Workgroup\Documents\My Games:Shareaza.GUID
      @C:\Users\Workgroup\Documents\Camfrog Stuff-Shareaza:Shareaza.GUID
      @C:\ProgramData\TEMP:8CE646EE
      @C:\ProgramData\TEMP:94A19129
      
      :Commands
      [purity]
      [emptytemp]
      [start explorer]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )


  9. Open notepad

    Copy and Paste the below lines of code to notepad:

    @echo off
    copy C:\WINDOWS\system32\logevent.dll c:\logevent.dll

    Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your Desktop.

    Double-click on fixes.bat to execute it.

    -----------------------------------------------------------

    Download Avenger from -->> HERE <<-- and unzip to your desktop.

    • Run Avenger
    • Read the prompt that appears, and press OK
    • Copy & paste the following text in Input script Box:
      Files to delete:
      C:\WINDOWS\system32\eventlog.dll
      
      Files to move:
      c:\logevent.dll | C:\WINDOWS\system32\eventlog.dll


      Then click "Execute".

    • You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
      Note: It is possible that Avenger will reboot your system TWICE.
    • Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

    -----------------------------------------------------------

    Go to start > run and copy and paste the following command in the field:

    "%userprofile%\desktop\win32kdiag.exe" -f -r

    This should restore permissions on locked files and remove mountpoints.

    -----------------------------------------------------------

    Post fresh logs for:

    • Avenger (C:\avenger.txt)
    • Win32kDiag
    • a-squared Free/Anti-Malware
    • ISeeYouXP

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!


  10. Boot to the XP Recovery Console and log on to the Windows partition that needs to be repaired.

    type bootcfg /rebuild

    press Enter

    The bootcfg /rebuild command scans the hard disks of the computer for Windows NT 4.0, Windows 2000, or Windows XP installations, and then displays the results. You can add the detected Windows installations.

    You may receive a message that is similar to the following message:

    Total Identified Windows Installs: 2

    [1] C:\Windows

    Add installation to boot list? (Yes/No/All):

    Enter Load Identifier: (Custom description for an operating system loading from the Boot menu)

    Enter Operating System Load Options: (that is: /fastdetect)

    [2] D:\Windows

    Add installation to boot list? (Yes/No/All):

    Enter Load Identifier: (Custom description for an operating system loading from the Boot menu)

    Enter Operating System Load Options: (that is: /fastdetect)

    type exit

    press Enter

    The system will reboot

    What happens?


  11. The AVZ log didn't show anything of concern.

    Run OTL.exe

    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
      :OTL
      PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
      
      :Files
      C:\Windows\COUPON~1.OCX
      @C:\ProgramData\TEMP:A31FAD21
      @C:\Users\HP_Administrator\AppData\Roaming:iSpring Pro 4 Giveaway
      @C:\ProgramData:iSpring Pro 4 Giveaway
      @C:\ProgramData\TEMP:7204B89D
      @C:\ProgramData\TEMP:98781370
      @C:\ProgramData\TEMP:44807EFA
      @C:\ProgramData\TEMP:56AC8DD1
      @C:\ProgramData\TEMP:78CE0B72
      @C:\ProgramData\TEMP:76C85903
      @C:\ProgramData\TEMP:4E0ADA73
      @C:\ProgramData\TEMP:C265C458
      @C:\ProgramData\TEMP:D00F0074
      @C:\ProgramData\TEMP:867C1254
      @C:\ProgramData\TEMP:335CB24A
      @C:\ProgramData\TEMP:507FBB4F
      @C:\ProgramData\TEMP:DCD39382
      @C:\ProgramData\TEMP:4F0FFA06
      @C:\ProgramData\TEMP:DCE70D73
      @C:\ProgramData\TEMP:044B104C
      @C:\ProgramData\TEMP:87F27901
      @C:\ProgramData\TEMP:C97C8631
      @C:\ProgramData\TEMP:18C289EF
      @C:\ProgramData\DRM:tf4XgsAcXJ9LV5YVUz89hGANSN
      @C:\ProgramData\TEMP:8CE646EE
      @C:\ProgramData\TEMP:5CB1E0D3
      
      :Commands
      [purity]
      [emptytemp]
      [start explorer]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )


  12. Run OTL.exe

    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
      :OTL
      PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
      O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.
      O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
      O4 - HKCU..\Run: [Aim6]  File not found
      O8 - Extra context menu item: &Viewpoint Search - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll File not found
      O21 - SSODL: dudibopub - {f3feab4e-ad21-4444-ae8d-a4a4a2ee8bbb} - CLSID or File not found.
      O21 - SSODL: zevekojoj - {db9be343-883e-4515-8759-01502b96dd57} - CLSID or File not found.
      O22 - SharedTaskScheduler: {db9be343-883e-4515-8759-01502b96dd57} - mujuzedij - Reg Error: Key error. File not found
      O22 - SharedTaskScheduler: {f3feab4e-ad21-4444-ae8d-a4a4a2ee8bbb} - kupuhivus - Reg Error: Key error. File not found
      
      :Files
      C:\WINDOWS\*.tmp
      C:\WINDOWS\System32\*.tmp
      C:\Documents and Settings\Amanda Triana\My Documents\*.tmp
      C:\WINDOWS\System32\CF31666.exe
      C:\WINDOWS\System32\CF24744.exe
      C:\WINDOWS\System32\CF679.exe
      C:\WINDOWS\System32\CF19226.exe
      C:\WINDOWS\System32\CF31417.exe
      @C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
      
      :Commands
      [purity]
      [emptytemp]
      [start explorer]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )


  13. Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
        Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
      • Attach both logs with your next reply.


  14. OK, since we can't get a log from ISeeYouXP do the following:

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
        Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
      • Attach both logs with your next reply.


  15. New instructions.

    -----------------------------------------------------------

    Open notepad

    Copy and Paste the below lines of code to notepad:

    @echo off
    copy C:\Windows\System32\logevent.dll c:\logevent.dll
    del "C:\Windows\System32\cngaudit.dll" /Q /F
    copy C:\logevent.dll C:\Windows\System32\cngaudit.dll
    del "c:\logevent.dll"  /Q /F

    Go to File > save as and name the file FileFixes.bat, change the Save as type to all files and save it to your Desktop.

    Double-click on FileFixes.bat to execute it.

    -----------------------------------------------------------

    Go to start > run and copy and paste the following command in the field:

    "%userprofile%\desktop\win32kdiag.exe" -f -r

    This should restore permissions on locked files and remove mountpoints.

    -----------------------------------------------------------

    Post fresh logs for:

    • Win32kDiag
    • a-squared Free
    • ISeeYouXP

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!