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ShadowPuterDude

Emsisoft Employee
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Everything posted by ShadowPuterDude

  1. Continue with the rest of the instructions. Fixes.bat is a simple windows batch script that runs quickly and then exits.
  2. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Post fresh logs for: ComboFix (C:\combofix.txt) Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  3. This may not work, but we are going to try anyway. ----------------------------------------------------------- Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop. Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Post fresh logs for: ComboFix (C:\combofix.txt) Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  4. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  5. We'll skip using ComboFix for the moment. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply.
  6. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  7. Open notepad Copy and Paste the below lines of code to notepad: @echo off copy C:\WINDOWS\system32\logevent.dll c:\logevent.dll Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your Desktop. Double-click on fixes.bat to execute it. ----------------------------------------------------------- Download Avenger from -->> HERE <<-- and unzip to your desktop. Run Avenger Read the prompt that appears, and press OK Copy & paste the following text in Input script Box: Files to delete: C:\WINDOWS\system32\eventlog.dll Files to move: c:\logevent.dll | C:\WINDOWS\system32\eventlog.dll Then click "Execute". You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot. Note: It is possible that Avenger will reboot your system TWICE. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post. ----------------------------------------------------------- Go to start > run and copy and paste the following command in the field: "%userprofile%\desktop\win32kdiag.exe" -f -r This should restore permissions on locked files and remove mountpoints. ----------------------------------------------------------- Post fresh logs for: Avenger (C:\avenger.txt) a-squared Free ISeeYouXP Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  8. Click Start, Run and type this command exactly as given below: (better - Copy and paste) REG add HKCU\Software\Policies\Microsoft\Windows\System /v DisableCMD /t REG_DWORD /d 0 /f Click "OK". Now try running ISeeYouXP. If ISeeYouXP runs successfully attach the resulting log.
  9. You logs look fine. How are things working?
  10. Open the Task manger, ctrl+alt+del, look for a2guard in the list of running processes. If it is present the terminate the process. Then run ComboFix. If it isn't present then something is killing the a2 background guard and we will have to figure out what that is.
  11. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  12. Bring up the System Properties window by going to your start menu, and opening up the Control Panel. In Control Panel, click "System and Maintenance". in the window that opens, click "System". On the left panel, look for a line that says "System protection" and click it. The Windows User Account Control, or UAC, will pop up. Click the "Continue" button. In the dialog box that appears, you should be able to see a list box with all the available drives on your computer. Next to each drive is a check box. If there is a check in the box next to the drive, it means volume shadow copy, along with System Restore, is enabled for that drive. If there is no check in the box nest to the drive, then volume shadow copy is turn off for that drive. To enable volume shadow copy, simply check the box.
  13. OK, go ahead and copy & paste the OTL log to your reply.
  14. Run the command prompt as administrator, enter "cmd" in Start Search and then use the keyboard combination Ctrl+Shift+Enter. Type the following command at the prompt, followed by pressing Enter: chkdsk C: /R Try enabling System Restore. Getting the same error?
  15. Go to start > run and copy and paste the following command in the field: "%userprofile%\desktop\win32kdiag.exe" -f -r This should restore permissions on locked files. It will save a report on the Desktop (Win32kDiag.txt). Attach that report on your next reply.
  16. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) :Files C:\WINDOWS\System32\*.tmp C:\WINDOWS\*.tmp :Commands [purity] [emptytemp] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  17. You have several items disabled via MSConfig. Enable everything you have Disabled via MSConfig. Otherwise they can not be properly dealt with. Attach a fresh ISeeYouXP log.
  18. If your website has been compromised, the only course of action is to overwrite your web pages with uninfected copies. You will also want to analyze your web server logs for any suspicious activity, around the time your site may have been compromised.
  19. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u Note: The space before /u, must be there. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix. Delete everything in C:\!KillBox Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip DisableAutoRuns.reg FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Anything else I had you use Delete the following: (If they exist) C:\Avenger.txt C:\Avenger C:\ComboFix.txt C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run ATF Cleaner In the ISeeYouXP folder double-click HideIT.bat. Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4 Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing!
  20. I'm out of ideas. Looks like a clean install is the best course of action at this point.
  21. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  22. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  23. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  24. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
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