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ShadowPuterDude

Emsisoft Employee
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Everything posted by ShadowPuterDude

  1. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /uninstall or combofix /uninstall or Combo-Fix /uninstall Note: The space before /uninstall, must be there. Which command you use depends on if I had you rename ComboFix during download. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete everything in C:\!KillBox (If I didn't have you use KillBox, then this won't be present) Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip CFscript.txt dds.scr dds.pif DisableAutoRuns.reg fixes.bat FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Win32kDiag.exe Win32kDiag.txt Anything else I had you use Delete the following files: (If they exist) C:\Avenger.txt C:\ComboFix.txt Delete the following folders: (If they exist) C:\Avenger C:\AvoidTDSSS C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run CCleaner Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4. Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing!
  2. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) a-squared Free/Anti-Malware ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  3. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  4. Something is still not right with the system clock, VIRUS ALERT! stills shows next to the system time in the ISeeYouXP log for Scheduled Tasks. Download to your Desktop: - Malwarebytes' Anti-Malware Double-click mbam-setup.exe and follow the prompts to install the program. Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select Perform quick scan, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Save the log to a convenient location, attach the log with your next reply.
  5. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) a-squared Free/Anti-Malware ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  6. Your logs show no malware. The opencanvas.exe detection appears to be a False Positive.
  7. Everything looks good. How are things running?
  8. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) a-squared Free/Anti-Malware ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  9. There are privacy concerns with ViewPoint, it can technically be classified Spyware.
  10. There are no visible RootKits. If explorer refuses to start, though the registry patch should have fixed that, a reinstall of the Operating System may be in order.
  11. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  12. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  13. Viewpoint is more of nuisance then a threat. You can uninstall the Viewpoint stuff via Add/Remove Programs in the Control Panel.
  14. Download RootRepeal.zip and unzip it to your Desktop. Double click RootRepeal.exe to start the program Click on the Report tab at the bottom of the program window Click the Scan button In the Select Scan dialog, check: Drivers Files Processes SSDT Stealth Objects Hidden Services [*]Click the OK button [*]In the next dialog, select all drives showing [*]Click OK to start the scan Note: The scan can take some time. DO NOT run any other programs while the scan is running [*]When the scan is complete, the Save Report button will become available [*]Click this and save the report to your Desktop as RootRepeal.txt [*]Go to File, then Exit to close the program Attach the report to your reply.
  15. Without logs, I can't even begin to tell you if you should have deleted the detection in question. Infection names are pretty useless when it comes to analysis. I need to see what was detected full patch and filename.
  16. http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/ Then Turn System Restore back on after a Reboot.
  17. Hello and welcome to the EMSI Software support forums. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  18. OK, things are looking significantly better. Attach a fresh ISeeYouXP log.
  19. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2 O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - Reg Error: Value error. File not found O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - Reg Error: Value error. File not found :Files C:\WINDOWS\*.tmp C:\WINDOWS\System32\*.tmp C:\WINDOWS\System32\tdssinit.dll C:\Documents and Settings\All Users\Application Data\System Doctor Free C:\Documents and Settings\Owner\Application Data\VirusRemover2008 @C:\Documents and Settings\All Users\Application Data\TEMP:1F5BDFD0 @C:\Documents and Settings\All Users\Application Data\TEMP:57A1A321 @C:\Documents and Settings\All Users\Application Data\TEMP:6DEDE595 @C:\Documents and Settings\All Users\Application Data\TEMP:B2374AE9 @C:\Documents and Settings\All Users\Application Data\TEMP:48F85300 @C:\Documents and Settings\All Users\Application Data\TEMP:173772E9 @C:\Documents and Settings\All Users\Application Data\TEMP:E2EA479C @C:\Documents and Settings\All Users\Application Data\TEMP:6FE54CC2 @C:\Documents and Settings\All Users\Application Data\TEMP:833F31B3 @C:\Documents and Settings\All Users\Application Data\TEMP:EECACB54 @C:\Documents and Settings\All Users\Application Data\TEMP:5BB67B56 @C:\Documents and Settings\All Users\Application Data\TEMP:8004C9F0 @C:\Documents and Settings\All Users\Application Data\TEMP:4267FFCC :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  20. Hello and welcome to the EMSI Software support forums. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  21. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  22. Open notepad Copy and Paste the below lines of code to notepad: @echo off copy C:\WINDOWS\ServicePackFiles\i386\atapi.sys c:\atapi.sys Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your Desktop. Double-click on fixes.bat to execute it. ----------------------------------------------------------- Run Avenger Read the prompt that appears, and press OK Copy & paste the following text in Input script Box: Files to delete: C:\WINDOWS\system32\drivers\atapi.sys Files to move: C:\atapi.sys | C:\WINDOWS\system32\drivers\atapi.sys Then click "Execute". You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot. Note: It is possible that Avenger will reboot your system TWICE. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post. ----------------------------------------------------------- Post fresh logs for: Avenger (C:\avenger.txt) a-squared Free Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  23. Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /uninstall or combofix /uninstall or Combo-Fix /uninstall Note: The space before /uninstall, must be there. Which command you use depends on if I had you rename ComboFix during download. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete everything in C:\!KillBox (If I didn't have you use KillBox, then this won't be present) Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip CFscript.txt dds.scr dds.pif DisableAutoRuns.reg fixes.bat FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Win32kDiag.exe Win32kDiag.txt Anything else I had you use Delete the following files: (If they exist) C:\Avenger.txt C:\ComboFix.txt Delete the following folders: (If they exist) C:\Avenger C:\AvoidTDSSS C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run CCleaner Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4. Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing!
  24. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  25. Office 2007 is showing in the list of installed apps in the ISeeYouXP log. You will probably need to use the Microsoft Installer Cleanup tool to remove the MS Office items. c:\documents and settings\owner\application data\funkitron detected: Trace.Directory.GameFiesta 5 Card Slingo Deluxe!A2 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Dekovir\Path --> AlphaBall detected: Trace.Registry.GameFiesta Ballistik!A2 C:\Program Files\Shockwave.com\Atomaders\product\Atomaders.exe detected: Trojan-Dropper.Agent!IK C:\Program Files\Shockwave.com\Clash N' Slash\Clash N' Slash.exe detected: Backdoor.Win32.Rbot.aahp!A2 C:\Program Files\Shockwave.com\Heavy Weapon Deluxe\product\Heavy Weapon Deluxe.exe detected: Backdoor.Rbot!IK C:\Program Files\Shockwave.com\Ricochet Lost Worlds - Recharged\product\Ricochet.exe detected: Backdoor.Rbot!IK I'm not overly concerned about these A2 entries. You can remove those if you want or leave them. HiJackFree still isn't finsihing properly. We'll change to OTListIT. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply.
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