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ShadowPuterDude

Emsisoft Employee
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Everything posted by ShadowPuterDude

  1. Hello and welcome to the EMSI Software support forums. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  2. Hello and welcome to the EMSI Software support forums. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  3. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) a-squared Free/Anti-Malware ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  4. This Registry Key is part of My Web Tattoo: HKEY_CLASSES_ROOT\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C} However, if a-squared is no longer displaying the trace detection, I wouldn't be overly concerned. Otherwise your logs do not show malware.
  5. Download ComboFix from one of these locations: Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop Link 1 Link 2 Link 3 * IMPORTANT !!! Save Combo-Fix to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  6. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) O20 - Winlogon\Notify\MRI_DISABLED: DllName - Reg Error: Value error. - Reg Error: Value error. File not found O20 - Winlogon\Notify\PFW: DllName - Reg Error: Value error. - Reg Error: Value error. File not found :Files C:\WINDOWS\*.tmp C:\WINDOWS\System32\*.tmp @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:DFC5A2B2 @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:679ABA25 @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:D1B5B4F1 @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:2AEBCB5B @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:7E95B6FD @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:A8ADE5D8 @C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:08948D52 :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log (don't check the boxes beside LOP Check or Purity this time)
  7. Download to your Desktop: - RegASSASSIN Start FileASSASSIN Enter the registry key to delete:HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdagent.exe Ensure the following are selected: Reset registry key permissions Delete registry key and all subkeys [*]Click Delete [*]Repeat for each of the following registry keys: HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\Arrakis3.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdreinit.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdsubwiz.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdtkexec.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdwizreg.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\livesrv.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\seccenter.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\uiscan.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\upgrepl.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\vsserv.exe [*]Exit FileASSASSIN ----------------------------------------------------------- Attach fresh logs for: a-squared Free/Anti-Malware Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  8. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  9. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  10. Download Avenger from HERE and unzip to your desktop. Run Avenger Read the prompt that appears, and press OK Copy & paste the following text in Input script Box: Registry keys to delete: HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdagent.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\Arrakis3.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdreinit.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdsubwiz.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdtkexec.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdwizreg.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\livesrv.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\seccenter.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\uiscan.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\upgrepl.exe HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\vsserv.exe Then click "Execute". You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot. Note: It is possible that Avenger will reboot your system TWICE. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Attach that log in your next post.
  11. It doesn't appear that RootRepeal run correctly. ----------------------------------------------------------- Download GMER 1. Click-on the "Download Exe" button, this will generate a random name for GMER, accept the default file name and save the file to your Desktop. 2. Double click the file you just downloaded. 3. Click the Rootkit tab and then click the Scan button. 4. IMPORTANT: Do NOT use the computer while the scan is in progress 5. Do not select the "Show all" checkbox during the scan. 6. When it finishes, click the Copy button. This will copy the results to your clipboard. 7. Paste the clipboard into a notepad file and save it to a log (like gmer.log). Post the GMER log with your next reply.
  12. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u17 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Your logs show no malware.
  13. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply.
  14. As Windows 7 is essential the same OS as Windows VISTA, ISeeYouXP should run.
  15. Download RootRepeal.zip and unzip it to your Desktop. Double click RootRepeal.exe to start the program Click on the Report tab at the bottom of the program window Click the Scan button In the Select Scan dialog, check: Drivers Files Processes SSDT Stealth Objects Hidden Services Click the OK button In the next dialog, select all drives showing Click OK to start the scan Note: The scan can take some time. DO NOT run any other programs while the scan is running When the scan is complete, the Save Report button will become available. Click this and save the report to your Desktop as RootRepeal.txt Go to File, then Exit to close the program Attach it to your reply.
  16. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u17 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Your logs show no malware. How are things running?
  17. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  18. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  19. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u or Combo-Fix /u Note: The space before /u, must be there. Which command you use depends on if I had you rename ComboFix during download. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete everything in C:\!KillBox (If I didn't have you use KillBox, then this won't be present) Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip CFscript.txt dds.scr dds.pif DisableAutoRuns.reg fixes.bat FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Win32kDiag.exe Win32kDiag.txt Anything else I had you use Delete the following files: (If they exist) C:\Avenger.txt C:\ComboFix.txt Delete the following folders: (If they exist) C:\Avenger C:\AvoidTDSSS C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run CCleaner Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4. Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing!
  20. The a-squared log did not attach. No copying and pasting of logs in replies is permissible, unless you have been instructed to do so.
  21. Hello and welcome to the EMSI Software support forums. Try downloading the tools needed using Safemode with Networking. If that doesn't work download the tools using another computer and then transfer them to the infected computer. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  22. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\Windows\explorer.exe (Microsoft Corporation) :Reg [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdagent.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\Arrakis3.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdreinit.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdsubwiz.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdtkexec.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdwizreg.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\livesrv.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\seccenter.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\uiscan.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\upgrepl.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\vsserv.exe] :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  23. Post a log from CA Security Suite, so I can see what exactly it is finding. Your logs show no malware.
  24. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) SRV - (winvnc) -- File not found O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found. :Files C:\WINDOWS\*.tmp C:\WINDOWS\System32\*.tmp C:\WINDOWS\System32\drivers\*.tmp :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  25. Your logs show no malware. How are things running?
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