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ShadowPuterDude

Emsisoft Employee
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Everything posted by ShadowPuterDude

  1. Download RootRepeal.zip and unzip it to your Desktop. Double click RootRepeal.exe to start the program Click on the Report tab at the bottom of the program window Click the Scan button In the Select Scan dialog, check: Drivers Files Processes SSDT Stealth Objects Hidden Services Click the OK button In the next dialog, select all drives showing Click OK to start the scan Note: The scan can take some time. DO NOT run any other programs while the scan is running When the scan is complete, the Save Report button will become available. Click this and save the report to your Desktop as RootRepeal.txt Go to File, then Exit to close the program Attach it to your reply.
  2. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u17 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Your logs show no malware. How are things running?
  3. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  4. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  5. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /u or Combo-Fix /u Note: The space before /u, must be there. Which command you use depends on if I had you rename ComboFix during download. This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete everything in C:\!KillBox (If I didn't have you use KillBox, then this won't be present) Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip CFscript.txt dds.scr dds.pif DisableAutoRuns.reg fixes.bat FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Win32kDiag.exe Win32kDiag.txt Anything else I had you use Delete the following files: (If they exist) C:\Avenger.txt C:\ComboFix.txt Delete the following folders: (If they exist) C:\Avenger C:\AvoidTDSSS C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run CCleaner Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4. Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing!
  6. The a-squared log did not attach. No copying and pasting of logs in replies is permissible, unless you have been instructed to do so.
  7. Hello and welcome to the EMSI Software support forums. Try downloading the tools needed using Safemode with Networking. If that doesn't work download the tools using another computer and then transfer them to the infected computer. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Traduction anglais-français: http://translate.google.com/translate?js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F&sl=en&tl=fr&history_state0= Englisch > Deutsch Übersetzung: http://translate.google.com/translate?hl=en&sl=en&tl=de&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Inglese Traduzione italiana: http://translate.google.com/translate?hl=en&sl=en&tl=it&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F Traducción del Inglés al Español: http://translate.google.com/translate?hl=en&sl=en&tl=es&u=http%3A%2F%2Fsupport.emsisoft.com%2Findex.php%3F%2Fforum-6%2Fannouncement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread%2F
  8. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\Windows\explorer.exe (Microsoft Corporation) :Reg [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdagent.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\Arrakis3.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdreinit.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdsubwiz.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdtkexec.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\bdwizreg.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\livesrv.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\seccenter.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\uiscan.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\upgrepl.exe] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\Image File Execution Options\vsserv.exe] :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  9. Post a log from CA Security Suite, so I can see what exactly it is finding. Your logs show no malware.
  10. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) SRV - (winvnc) -- File not found O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found. :Files C:\WINDOWS\*.tmp C:\WINDOWS\System32\*.tmp C:\WINDOWS\System32\drivers\*.tmp :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time )
  11. Your logs show no malware. How are things running?
  12. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  13. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  14. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  15. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  16. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  17. Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  18. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
  19. Download avz4.zip from here Unzip it to your desktop to a folder named avz4 Double click on AVZ.exe to run it. Run an update by clicking the Auto Update button on the Right of the Log window: Click Start to begin the update Note: If you recieve an error message, chose a different source, then click Start again After the update, from the "File" menu, choose "Standard Scripts" Put a check next to item 2: Advanced System Investigation Click Execute selected scripts At the next prompt, click the OK button Let the scan run and click "OK" when the completion prompt pops up Now Close out of the Standard Scripts window, and exit AVZ Navigate to the avz4 folder and locate the folder LOG Inside the LOG folder you will find virusinfo_syscheck.htm and virusinfo_syscheck.zip Attach the Compressed file, virusinfo_syscheck.zip, to your next reply, along with a fresh HijackThis log
  20. Your a-squared log shows an infected Restore Point. Antivirus Tools Cannot Clean Infected Files in the System Restore Folder. The System Restore feature in Windows protects all folders and files in the System Restore folder on the Windows partition. This folder and all of its subfolders are the data store that the System Restore feature uses to restore your computer's operating system to a previous state from a previous point in time. Although some antivirus programs may have the ability to work with files that have been compressed or stored in .zip or .cab file format, the System Restore feature does not permit these utilities to manipulate these files within the data store. The data store is protected for data integrity purposes, and the System Restore feature is the only method you can use to obtain access to the data store. Because of this, the antivirus program is unable to remove the virus from the file or files in the data store. The files in the data store are inactive and can be used only by the System Restore feature. Otherwise your logs show no malware.
  21. Your logs aren't showing any malware. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply.
  22. You are using MsConfig to prevent several items from loading at Windows start. MsConfig is a diagnostic tool, and not intended to be used in the manner you are using MsConfig. Enable everthing you used MsConfig to disable. If you are recieving error messages, related to these items, at system start; we can fix this without using MsConfig. ----------------------------------------------------------- Now we need to use ComboFix to remove some stuff. Make sure that the copy of combofix.exe that you downloaded earlier is on your Desktop but Do not run it! If it is not on your Desktop, the below will not work. Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ): KILLALL:: Driver:: nhqsxiopdvsll File:: C:\WINDOWS\system32\joneyefa.dll_old C:\WINDOWS\system32\wepepori.dll_old c:\windows\system32\drivers\btjjkuudo.sys Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe At this point, you MUST EXIT ALL BROWSERS NOW before continuing! You should have both the ComboFix.exe and CFScript.txt icons on your Desktop. Now use your mouse to drag CFscript.txt on top of ComboFix.exe Follow the prompts. When it finishes, a log will be produced named c:\combofix.txt I will ask for this log below Note: DO NOT mouseclick combofix's window while it is running. That may cause it to stall. The ComboFix folder should not be renamed since ComboFix and even we would have suspicions about it. Also when you uninstall CF, the folder would not be removed since it does not look for that folder name. ----------------------------------------------------------- Attach fresh logs for: ComboFix (C:\combofix.txt) ISeeYouXP Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  23. You are still using IE6, upgrade to IE8. ----------------------------------------------------------- Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply.
  24. The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u17 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: ----------------------------------------------------------- Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :OTL PRC - C:\Windows\explorer.exe (Microsoft Corporation) SRV - (RichVideo) -- File not found SRV - (Lavasoft Ad-Aware Service) -- File not found O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O4 - HKLM..\Run: [] File not found O9 - Extra Button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - Reg Error: Key error. File not found O9 - Extra 'Tools' menuitem : Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe File not found :Files C:\Windows\*.tmp C:\Windows\System32\*.tmp C:\Users\Tim Bonner\Documents\*.tmp @C:\ProgramData\TEMP:DFC5A2B2 :Commands [purity] [emptytemp] [resethosts] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time ) ----------------------------------------------------------- Also attach fresh logs for: ISeeYouXP HiJackFree Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
  25. Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread
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