
AOH
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Everything posted by AOH
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Thank you once again for all your help. You can close the thread if you wish.
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Thank you for your being so helpful and patient with me through this whole process. A true professional in malware removal. Thank you yet again for your much appreciated help.
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It didn't show up after I reopened Chrome.
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Google's search engine was the default, I found the one you mentioned before and removed it from Chrome's suggested search engines. How should I proceed?
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Windows Defender does not detect the program. However, I do not know how to reset Chrome's Search preferences.
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How can I reset Chrome's Search preferences? Should I whitelist the detection through EEK?
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Here you go: FRST.txt
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Reseted Chrome to default settings and ran the fix. Here you are: Fixlog.txt
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Indeed. The file is still there. scan_181019-032848.txt FRST.txt
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Should I run new scans with EEK and FRST? Here's AdwCleaner' log: AdwCleaner[S01].txt
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After running a scan with RogueKiller and deleting the findings, both the folder and the PUP are present, according to EEK's scan that I ran after restarting my system. Here are the logs: RogueKiller Report.txt scan_181018-050058.txt FRST.txt
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Someone under the name "CREATOR OWNER" has rights to that very folder. I managed to remove those rights as well as the PUP through EEK, but after restarting my systerm, the PUP still exists along with the folder. "CREATOR OWNER" still has rights to the folder.
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Should I try to delete the PUP through EEK, restart my PC and run some fresh scans?
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The folder is indeed empty.
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The problem seems to persist. Here are the new logs: scan_181018-030652.txt FRST.txt
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Here you are: Fixlog.txt
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Thank you for bringing this to my attention. I proceeded to completely remove the pirated software from my computer. Here are the new scans: FRST.txt scan_181017-032814.txt
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Actually, before deleting the programs I decided to run a final scan and it looks like a PUP named "Application.AppInstall(A)" and located in C:\ProgramData\simplitec is still there. I remember it showing up in two of the last scans before the logs were finally clean. Could it be coming back after I terminate and start my PC? Here are the logs of the most recent scans: scan_181016-134513.txt Addition.txt FRST.txt
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Will do. Thank you once again for your help.
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Thank you very much for being so helpful and analytical throughout this whole process. I truly appreciate your help and advice. You're doing a great job in maintaining this forum as one of the best one should visit when seeking malware removal expertise. Keep it up. Thank you very much once again.
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Everything seems fine. My only concern is whether I should change my log in passwords or not. Is it possible that they could have been intercepted? What would you suggest?
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Here you go: scan_181013-024858.txt FRST.txt
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I checked manually for malware through Chrome and nothing was found. Here's FRST's fixlog: Fixlog.txt
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Here you go: RogueKiller Report.txt scan_181013-020800.txt FRST.txt
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Everything found in the second scan has been removed by RogueKiller. Should I send you the scan log, now that the removal is finished?