johnchart

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About johnchart

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  1. Great! If possible, please give some feedback here when it's solved. Thanks.
  2. Thank you, I've already reported to support. I've tested this on Windows 10 Pro 64 bits, version 1903. How to reproduce: - Run EEK (accept the licence, there's no need to update the definitions); - Close EEK; - Try to delete C:\EEK, even after a restart. In my computer, and also inside a VM running Windows 10, it was not possible to delete the epp.sys. Tried to disable Windows Defender and to disable fast start-up. The result was the same. What makes me think that this may be a more general problem, is the fact that I'm having the same results inside a VM running a clean and updated image of Windows 10 (version 1903). Hopefully it's only on my computer.
  3. It would be great if you guys at Emsisoft could find a way to allow the deletion of the EEK folder after the program being used. Thank you.
  4. Hi, I the EEK folder cannot be deleted because of the epp.sys file. How to delete? PS: the link posted here no longer works. Thank you. Edit: I was able to delete the folder by: 1 - running cmd as administrator (Make sure to run cmd and not powershell. Using powershell, in my case, didn't worked); 2 - type sc stop epp and press Enter; 3 - type sc delete epp and press Enter; 4 - Restart the computer (if running Windows 10 make sure to choose "Restart" and not "Shutdown") 5 - delete the EEK folder.