I received ransomware requiring me to write [email protected]
with in 24 hours using he code 720AF1D2-2289 after 24 hours i was to email to [email protected]
i was to send 5 files for free decryption, which i did not do.
i was advised on how to buy bitcoins at
https://localbitcoins.com/buy_bitcoins and for beginners the provided me with this webside http://www.coindesk.com/information/how-can-i-buy-bitcoins/ which i did not do
the virus infected my back-up and my server.
my computer was taken off the network and a new ip address was given, at the moment it is off the network so iam unable to use it, to send any files to you. i have the computer in safe mode now.
can you please help me