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Posts posted by Didi

  1. @GT500 and @Amigo-A, I ran the commands but they made no difference. I still get an error message when I access Windows Defender Firewall (shown in the screenshot).

    Also, I've been unable to decrypt my files using the Tesorion decryptor (v2.0.7228.29806). Everything starts off fine when I upload the ransom note but once I upload a file, it always fails to be decrypted. Is there way I could get help with getting my files back?

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  2. That's amazing!!! I'm so excited! Thank you for letting me know. I've emailed them.

    I tried both methods for Windows Firewall and nothing worked.

    This is what Powershell reported when I ran the command: An error occurred while attempting to contact the  Windows Defender Firewall service. Make sure that the service is running and try your request again.

    Are there any other methods you could please suggest?

  3. OK, here are is the log for the Emisoft Emergency kit:

    Emsisoft Emergency Kit 2019.6.0.9501 stable [en-us]
    OS: Windows 10 (Version 10.0, Build 18362, 64-bit Edition)

    Forensics log

        Date    Component    Action    Details    
    09/09/2019 01:06:09    Scanner    Scan finished    Scanned 95288 objects and found nothing.        
    09/09/2019 00:55:00    User    Update    Downloaded and installed 226 files (96030 kb) (17 min. 4 sec.).        
    09/09/2019 00:39:12    User IBHADE\ibhad    Scan started    Malware Scan        
    09/09/2019 00:37:57    Core    Notification    "Recommended Reading:To pay or not to pay ransomware: A cost-benefit analysis of paying the ransom".        

    Log for FRST:


  4. Hello @Amigo-A,

    Thank you for your swift reply; I really appreciate it. I was about to try all that you’ve mentioned but I had the opportunity to hand over my laptop and my external hard drive to the IT department in my workplace. I’ll wait and see what they say and give all that you’ve mentioned a go.

    Although I’m disheartened to hear that something may happen in the long run or not at all, I’m somewhat hopeful about @Demonslay335 finding a solution.