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About smoke

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  1. Had this same problem. Opened EEK folder, selected all inside, hit delete. Popup said file in use, can't delete, I hit skip, and about 50% of the other stuff was then deleted. Went inside the remaining folder, repeated previous delete strategy, all that was left this time was the epp.sys file. Did right click, chose SuperAntispyware Super Delete from context menu, followed directions. SAS SuperDelete said "Done", closed program. In W10 open window where epp.sys file had resided, saw a message "we're still working on it.". Closed that Explorer window, rebooted computer and all of EEK, including the epp.sys file was finally gone. Shouldn't be this hard to remove a program. This was true across multiple desktops running W10 home and W10 pro. Haven't gotten around to deleting EEK from my laptops yet.
  2. Hello. First Thank You for providing this valuable Free anti-malware program. I have used it for many years and recommended it to many people. I appreciate this very much! Recently when running full system scans with EEK my temperatures begin to climb and continue to do so up into dangerous regions. This is across multiple desktops I use. We are talking Lenovo I7 6700K with 32gb DDR4 ram, Ryzen 7 2700X with 32gb of DDR4 ram, Ryzen 5 1600 with 16gb of DDR4 ram as well as several much older dual and quadcore Intel and AMD based systems. This is a new problem. It even causes blackscreens during scans on my Ryzen 2700x system that requires hard reboot to recover. I can/have run as many as 6 other free AV scans plus several instances of Unigen Valley Benchmark on these systems simultaneously as stress tests with nowhere near the Heat and CPU usage problems caused by a solitary scan with EEK. The heat levels caused across multiple machines reaches dangerous levels during full system scan. This happens when running the scan at default settings other than choosing to scan my entire system drive. I hope at some point you are able to correct this so I can resume using EEK. For now I have uninstalled it from most of my systems. Uninstalling was also aggravating due to the well known epp.sys file problem. I had to work at it and finally use SuperAntispyware Super Delete to get rid of the final file (epp.sys) that I could not delete through traditional methods. Finally, Thank You again for the many years of help you have provided to me, my family, and my friends. It is Truly appreciated. Sincerely, smoke