Rushil Bhardwaj L

On 1/25/2020 at 6:54 AM, Amigo-A said:

@Rushil Bhardwaj L

Alas. This is an online ID. 

what can be done now to resolve this issue?

14 hours ago, GT500 said:

That's a newer variant, not and older variant. I assume the decrypter told you otherwise? We're looking in to why the decrypter is making that mistake, however our assumption at the moment is that it is defaulting to saying that when it can't connect to our database.

What am I supposed to do right now? Is there any other way u can help me decrypt the files?  Can the present decrypter, decrypt the files with .hets extension? 

_readme.txt This is the ransom note.

I was unable to send many files as i kept getting a message -200 and the upload failed.

tuples.rtf.hets

I am not able to find the encrypted and thee original file. What to do now? Please Help.

What if i am not able to find the file pair (encrypted and original)?

I did, but couldn't understand it exactly. Can you help me by giving me a Step-By-Step explanation to decrypt my files?

Hi,

My laptop has been attacked by the old DJVU ransomware (the extension: .hets). I tried using the decryptor tool, but it was not able to help as the virus in my laptop is of the old variant.

Please HELP!!!!!