Two Rebels Tech

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About Two Rebels Tech

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    Pacific North West, US
  1. Hello all! first post... I'm not understanding something about the license scheme under one workspace in my cloud console. I have a client for whom we installed emsisoft a month or so back. Now we have added another device under the same workspace. The product (client) is installed and updated, also reports that it is managed by said workspace. I used the 'add a device' feature from her workspace to download the installer. The device also shows up in the cloud console under the correct workspace with the status of 'protected'. What I don't get is how to either add a seat to her existing license or add a second license for the second device. I would prefer to just add a seat but whatever works would be fine. I've attached a screen shot from the 'managed devices' area of the workspace in question. Any suggestions? Thanks for reading!