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  1. Attached here. Thank you! I hope you have a good weekend. as_3BC0.tmp.txt
  2. The full path to this "2nd entry from the bottom" above is users\carol\appdata\local\packages\microsoft.windows.cortana_cw5n1h2txyewy/localstate\appiconcache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_VemoPCAP_VemoPCAP_exe
  3. I searched Vemo - is the 2nd entry from the bottom worrisome? It's not "Quarantined".
  4. Attached is the fixlog.txt I was only able to uninstall (thru the Windows Control Panel) Smartbyte Drivers & Services, and Smartbyte. I was UNABLE to uninstall Bytefence ("Windows can't find...\Bytefence\uninstall.exe") I was UNABLE to uninstall One Updater ("Windows can't find c:\users\Carol\appdata\local\One Updater\appun.exe") I was UNABLE to uninstall SSOption ("Windows can't find...\Idea Badaga\uninstall.exe") I was UNABLE to uninstall VemoPCAP ("Windows can't find...\VemoPCAP\uninstall.exe") None of these were found in the Start Menu but they do still appear in the list of "Apps" with only the option to "uninstall" which doesn't work. No other issues that I can see. Thank you!! Katie Fixlog.txt
  5. The computer seems to be running fine. It's not mine so I am not working on it. I'm not getting any errors or pop up boxes as before though. The One Updater and VemoPCAP are still in the Start Menu though. Should I try to uninstall them? Attached are the 2 files. Thank you! Addition 02.txt FRST 02.txt
  6. Done. I had run ADWCleaner yesterday before I contacted you. I attached both files but neither, from what I can tell, find any malicious files. (AdwCleaner[C01] is from today and AdwCleaner[S00] is from yesterday) I still have VemoPCAP and One Updater in my Start Menu. Thank you! AdwCleaner[S00].txt AdwCleaner[C01].txt
  7. Thank you, Kevin. Attached is Fixlog.txt The machine is running fine as far as I can tell. VemoPCAP is still there (or back again). Some other issues (Bytefence, QuickDriver, PCAccelerate) seem to be gone. I see a new one now: One Updater but I will get rid of once we resolve Ideabadaga. Thank you, a bunch, for your help! Fixlog.txt
  8. I ran Emsisoft and received the message that it was unable to remove "C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe" I then ran the required 3 tools as your forum requests. I have the 3 files but no idea how to "attach" them here. Any help is appreciated! (This is for my mother-in-law's computer in case the different email matters - hers is ********* KATIE scan_200408-134044.txt Addition.txt FRST.txt
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