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Everything posted by Kathy0326

  1. I have a new laptop (my old one is not working well, but I can still sign in if needed). I am trying to set up Emsisoft home on the new one. I have a 5 seat anti-malware home edition license valid until November 2020. I logged into my emsisoft account, I installed the software. It set up an WS for me. I tried to apply the license key and got a message saying the key does not exist or is already registered to another user or space. What am I doing wrong????? I turned on the old laptop went into emsisoft and it shows I have an active subscription??? I can't change anything and I am getting really frustrated!
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