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Posts posted by DenisBR

  1. On 5/20/2021 at 10:50 PM, Skippy said:

    After the update to emsisoft version 2021.5 i noticed when i had a firefox update, chrome update, edge update (for all of these browsers) it kept stating almost done just relaunch over and over until i turned of emsisoft protection, then they all updated and worked. Same issue with a steam update today as well, kept saying it had and update, updated, then a few minutes later, the same update was there and never installed, again turned off emsisoft protection and it worked.  Is there something going on with why it's blocking these that I can change in the settings somewhere? Also, it never did that to all my browsers before and I've had it almost a year, it was only after this update.

    Try to disable the web protection module in your EAM. It's not the best solution, but it worked for me when I had a similar problem.

  2. 12 minutes ago, GT500 said:

    I would recommend a much smaller list. Blacklists aren't intended to have hundreds of thousands of entries. A few thousand is fine, but much more than 10,000 is not only not necessary but would be more likely to cause problems than anything else. The vast majority of entries in those big lists aren't even online anymore, and aren't a threat to your security or privacy.

    Okay, I will do that. Thank you so much.

  3. This is so weird...

    Considering that i've been using for years without any issue until now, it is a little disappointing.

    Another intriguing detail is that using EAM connected or not to my workspace, the result is the same: high cpu usage and internet blocking on the entire PC.

    But i think the best i can do for now is quit using the web protection section and insert the list into a firewall or something.

  4. 15 hours ago, GT500 said:

    Emsisoft Anti-Malware now syncs your custom Web Protection rules with the Emsisoft Browser Security extension. If you have a large list of custom rules in Web Protection, then expect this to take a long time.

    But there's an issue: i don't use the browser extension, because it doesn't work properly in my browsers (waterfox and iridium).

    Therefore, having a blacklist only on EAM should not interfere with the use of cpu or browsers, right?

  5. 3 hours ago, Amigo-A said:

    As I understand it, you are using your own list of malicious domains.
    Are you entering this list into a Microsoft browser or somewhere else? If so, then is in the nature of things that the loading of the browser and protection takes a long time. And it is not directly related to Emsisoft Anti-Malware program.
    This will also be the case if there is another antivirus product in place of Emsisoft Anti-Malware.

    In fact, the list was inserted directly into the EAM, in the web protection section.

  6. 12 minutes ago, JeremyNicoll said:

    I don't know, but some more information might help others to suggest something relevant....

    Which version of Windows, what CPU and how much RAM does your machine have?  And how many entries (roughly) does your list of block addresses have in it? Ie, is it huge?

    If you fully shutdown the machine then reboot, then re-instate the block list, does cpu use go mad again?

    Also: how often do you shutdown the machine?  Some people do so daily (I'm not one of them) and others hardly ever.  Is the machine uptodate (assuming it's not W7) with Windows Updates?

    My PC config is Windows 8.1, AMD A10-6790K, 8GB. And my laptop where the same problem happens: Windows 10 20H2, i5 10210U, 8GB. Both updated.

    The list have about 550,000 entries. it is huge.

    I turn the machine off regularly, and even after resetting the list, the problem returns as soon as I re-instate the list. But if I downgrade to version 2021.4, everything seems to be normal.

  7. After updating my EAM to version 2021.5, I noticed that the CPU usage increased to 90%, my browser takes almost a minute to load and does not open any website. The high usage of the CPU occurs in the a2service.exe process. Apparently, the problem was with web protection. I keep a list of addresses to block (eg Malware domains list) and after resetting the web protection configuration, the list of blocked domains was cleared and voilà! The browser loaded again and the internet connection worked perfectly. Any idea what it might be?

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