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Viet Thinh

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Posts posted by Viet Thinh

  1. 1 hour ago, Amigo-A said:

    If the Kaspersky antivirus cannot remove the trojan, then you need to choose Reboot is required to complete the disinfection or restart the PC in Safe Mode and there allow the antivirus to remove the trojan.

    Great !

    I followed your instruction, I reboot the PC after KIS scan completed then the Trojan already removed.

    Thanks for your support.

    Now I just wait to Emsisoft update the tool for recover my data pcqq file. I hope someone send the key to Emsisoft soon 😘

     

  2. On 5/13/2021 at 4:43 AM, GT500 said:

    Let's try getting a log from FRST, and see if it shows any sign of infection. You can find instructions for downloading and running FRST at the following link:
    https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/

    Note: When FRST checks the Windows Firewall settings, Emsisoft Anti-Malware's Behavior Blocker will quarantine it automatically. This can be avoided by clicking "Wait, I think this is safe" in the notification that is displayed while FRST is scanning.

    Wonderful !

    I used FRST of Emsisoft for scan and removed "Sskiper.exe" out of my PC.

    But there is new issue coming: The trojan with name: "Win32.Luckymouse.gen" infected to my PC.

    I used Emergency Kit of Emsisoft to scan and remove this trojan, but this tool is not detect it. Please see the picture file

    Then I used KIS for scan PC, and KIS detected this Trojan, unfortunately KIS can not delete this Trojan. Please see the picture file.

    I would like to remove this Trojan. What can I do?

    Please advise

    Thank you.

    Oh I can not upload the picture on forum, the error message: "Sorry, an unknown server error occurred when uploading this file (error code: -200)"

     

  3. Just now, Amigo-A said:

    Decryption capability depends on the case. Someone from the victims who paid the ransom and bought the key, if can share with this key, if will they are so generous and kind. Then the key will be entered into the Emsisoft decryptor.

    There is one wonder i would like to ask you that: i used KIS and Malwarebyte to remove this virus but the “sskipper.exe” still install to the folder “temp” and this app detected by KIS and KIS blocked and deleted it at the moment. Every 2 minutes this app install to my PC. What can i do to remover this app permanently?

    Thanks 

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