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Karla

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  1. I attach the notepad "fixlog.txt" generated. How should I proceed next? Fixlog.txt
  2. Does the code you send me need to be created in a new notepad or added to one of the already generated ones? ("ADDITION or FRST")
  3. I would appreciate your help to know how to continue and be able to eliminate the malignant file, which does not allow quarantine because it is "indispensable for windows". I will be pending to your answer
  4. Ok, adjunto el análisis realizado en el kit de emergencia emsisoft y el informe FRST PD: This was the result shown 05-05-2022 18:50:32 Durante el análisis se ha detectado un Programa malicioso "Trojan.GenericKDZ.87274 (B)" en "C:\ProgramData\Microsoft\Zsxg\jgsiaps.js:$" (SHA1: 74417aefc21ebe2bb18f4814306b6715d2794c72 ) 05-05-2022 18:51:42 Durante el análisis se ha detectado un Programa malicioso "Trojan.Uztuby.4 (B)" en "C:\Users\karla\AppData\Local\Microsoft\Windows\INetCache\IE \5U2L1X1Q\search_hyperfs_310[1].exe -> (RAR Sfx o) -> [Comentario]" FRST.txt Adición.txt escaneo_220506-154612.txt
  5. Hola, le adjunto el bloc de notas "Fixlog", el cual se generó luego de seguir sus pasos. Estaré atenta de que pasos seguir para completar la eliminación del documento maligno. Gracias! Hello, I am attaching the "Fixlog" notepad, which was generated after following your steps. I will be aware of what steps to follow to complete the removal of the malicious document. Thank you ! Fixlog.txt
  6. Buenas noches, luego de la instalación y análisis de emsisoft Emergency Kit, se detectó en mi computador unos cuantos documentos malignos, los cuales dejo enviar a cuarentena y eliminarlos, sin embargo, uno de ellos me dice que no es posible eliminarlo por mi propia seguridad ya que es indispensable para windows. El nombre de este virus es "Trojan.GenericKDZ.87274 (B)". Instale y ejecute el programa FRST y obtenga los dos bloques de notas (FRST y Adittion). Posterior a este paso no se como continuar para eliminar el virus. Agradecería la ayuda, ¡muchas gracias! Good evening, after the installation and analysis of emsisoft Emergency Kit, a few malignant documents were detected on my computer, which I allow to be quarantined and deleted, however, one of them tells me that it is not possible to delete it for my own safety since it is essential for windows. The name of this virus is "Trojan.GenericKDZ.87274 (B)". Install and run the FRST program and get the two note blocks (FRST and Addition). After this step I don't know how to continue to eliminate the virus. I would appreciate the help, thank you very much! FRST.txt Adición.txt
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