sousaman

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Posts posted by sousaman


  1. OK great and in place of ISeeYou we will use another program that will run on 64 bit.


    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
        Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
      • Attach both logs with your next reply.

    What is this other program?

    Which Icon do i double click on?


  2. Hi sousaman and welcome to Emsi support. Please follow the instructions given by Lynx and post accordingly. I am watching this topic and will assist as best I can.

    It gave me the message:This program cannot run due to incompatibility with 64-bit version of windows. Please contact the software vendor to ask if a 64-bit Windows compatible is available

    I am working on that situation


  3. so I ran a a-squared anti-malware scan on my computer and found a Trojan.Win32Hiloti!IK. So i go to delete it and it says C:\Users\owner\AppData\Local\atroxmg.dll can not be deleted! Please consult the experts in the a-squared online forum for help with manual removal of this malware.

    So I need your help to remove this PESTERING trojan!! any advise?

    Thanks

    Andrew Jones