Noobie

I've been a long time user of Emsisoft and i was wondering if i will keep my renewal discounts when i migrate my license over to EAM. If so, how do i request a license migration? My current license ends in September 5, 2017 and i need to migrate it over to EAM before renewing but id like to keep my discounts. Oh, and i also need to migrate it fast because i just formatted this pc where im typing from and i cant install EAM since my license is not compatible with it. Im without my trusted EIS!!

I just renewed my licenses last year (And will keep doing it), i hope they keep developing it.

Good to know that you are keeping Emsisoft but dont dump OA. We might lose OA altogether.

I'm up for renewal soon and i'd like to convert my current Emsisoft Internet Security pack license from 4-PC to 3-PC since the discounts for the 4-PC license is not favorable to me. (Even though i'd like to keep the 4-PC one hahaha) If you can do it, do you recommend me doing it before it expires or after it does? Thanks Noobie

Rest in peace, Rob R. May god give his family strength and peace. I remember he helped me out a couple times back in 2011 and 2013. Thanks Rob R.

Thanks for the help, anyways it seems like its working fine right now. Didnt do anything, after i tried to run the setup again without uninstalling it, i restarted the PC and it was working fine again.

Is there a way to manually remove OA completely? Im asking this because my OA install is messed up and wont start every boot up, no matter what i do. I tried uninstalling it but it doesnt works, tried to run a fresh exe i just downloaded and it wont allow me to do so. Any ideas?

Looking forward to this update!

Yep, i have Advanced Mode turned on.

UPDATE: Seems like the issue was OA. After tinkering with OA i just noticed that for some odd reason OA was blocking Port 80 on EAM. This is really weird since i have not changed any settings on OA and i never noticed this because EAM was set as "Allowed" but had Port 80 blocked.

Im sorry for the late response. The last time i was able to update EAM was today at 4:01 A.M. GMT -5 Then i turned off the PC and went to sleep, turned on the PC again today at around 2:00 P.M. and have not been able to update since then. I am running paid EAM + OA Premium right now. I have been using this setup for a couple months already with no problems until now. I also have not changed anything in OA settings, i did lock the GUI down a few weeks ago with a password but it didn't cause any problem. I have tried disabling OA but EAM still fails to update.

Just as the title says, are the servers down?

Just a few minutes ago i was uploading a file to VirusTotal and i noticed that it was not using the latest EAM signatures . . . What could be the cause?

Thanks for the reply guys. After reading Fabian's reply, i still haven't used the key in any of my PC's. So i will use it first and try again and if it doesn't works then i'll send you the PM GT500. Thanks Noobie

This is the second time this happens to me, last year i bought a 1 year OA license and couln't register it under my Emisoft account. After it expired i got a multiple PC 2 Year OA license and i still cannot register it to my Emsisoft account, although i was able to do it in my Online Armor account. Is there any way i can register it under my Emsisoft account also? Thanks

Yeah, I though i might missed the buggy update and when it did update the DB was already patched.

I don't have any issues with Google.com and i have all shields on, on top of that i used the computer the whole day. No issues here.

Thanks! Then it would be this way . . . - I purchase 1 EAM + OA Bundle from the Easter Promo, i receive 3 licenses for each software. - Then i merge the 3 EAM and OA licenses into a 3 PC license for EAM and OA (I know they are both individual license for each software, 3 PC EAM and 3 PC OA) - Then i can merge again and extend my current 3 PC EAM license. * The OA license will not need to be merged into my current one because my current license is a single PC one. Is this correct? If yes, i'll just pull the trigger and grab some

Currently i own a 1 Year 3 PC EAM license that expires at the end of July but since this promo is out i really want to take advantage of it, is it possible that if i purchase a license you could extend or merge it with my current one? I mean make it again a 1 Year 3 PC license and on top of that add the remaining days of my current license. I just can't miss that promo!

So basically Emsisoft have taken the safe way and better give a warning to users than to omit/skip it! IMO the right decision

Just to chime in, all of my computers fails to update as of now (3 in total). I'm getting the same error UPDATE: Seems that its working now!! Good Job!!

Thanks now i know how it works

Finally got it fixed randomly, i had to activate a trial and then reactivate key for it to work. Can we add just for future reference a reset key button like in OA? :D

Im too impatient, still no response, i need to reset the keys fast because i'm formatting my friends laptop and i have to give it back to her tomorrow! Getting annoyed a bit because i cannot reset it!! I wish it was like in OA, just a simple click and it's reset.

No valid licenses for this software were found on this key. I constantly format my pc and sometimes i forget which key i used on some computers and i cross activate them, so with this i mind i came across this error today and i can't seem to activate the other 2 computers! Is there any way to reset the keys like in Online Armor? Please i need a fast answer Thankies