cusedan02

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About cusedan02

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  1. I'm having trouble updating my A-Squared Free. Whenever I try to update, it tells me "Could not connect to update server. Please check your internet connection and proxy settings." I checked here (http://www.emsisoft.com/en/support/faq/?id=29) for help, but it didn't provide the guidance I need. One thing I noticed... the first suggestion is to make sure I entered the correct a-squared account information. However, when I update, at no point does it ask for my account information??? Am I doing something wrong? Do I need to do something so my computer is authorized to receive the updates? I have a working internet connection and no firewall is blocking my attempts to retrieve the updates. Please help! Thanks.