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Found 347 results

  1. Hallo, mein Emsisoft-Programm teilt mir mit: Die folgenden Windows-Kernel-Dateien wurden als infiziert erkannt: C:\Windows\System32\wermgr.exe und sagt mir, ich solle das hier posten. Bitte um Support. Vielen Dank!
  2. Я не могу сам удалить вирусы ! Мне сказали разместить отчёты и ждать помощи. ПОМОГИТЕ, ПОЖАЛУЙСТА !!!!scan_171129-231615.txt FRST.txt Addition.txt
  3. Emsisoft Anti-Malware 2017.11.0.8247 BETA on Windows 7 x64 Home Premium SP1 Just performed an update to the latest beta. When notification box is shown I put the mouse pointer over "change blog" text link. The second row then blinks and this repeats each time you move the pointer away and back over the link.
  4. CLOSED Beta 8247

    Almost slipped this one bye me. Smooth with no update issues
  5. I updated manually the EEK I already had. (took a while to install the updates ) I right-clicked on EAM taskbar icon and selected to stop protection. Then I did a manual scan with EEK which found my eicar test file. EEK then asked about my current protection etc etc and offered to enable Emsi protection for me. I clicked on it and EEK disappeared. EAM gui then came up in red. All protection disabled. It is not possible to re-enable protection by the individually tickboxes in the GUI (surf protection, file guard etc) EAM service is not running in taskmanager but is shown as running in services, There is no icon for EAM in taskbar and starting EAM from start menu only starts GUI but no protection is possible. I suspect a restart of machine will fix this. Here are logs of EEK and also EAM in case they help explain what broke EAM. EDIT,,, In case it's of interest added radar pre leak thing from event viewer. a2start_20171128055850(3148).zip a2emergencykit_20171128060322(3536).zip radar.txt
  6. After starting the chrome browser last evening my husband's computer displayed a popup that covered most of the screen with a message supposed from support.windows.com. The message said ** Windows Warning Alert ** Malicious Pornographic Spyware/Riskware Detected and that it was necessary to call 888 596 8332. He rebooted his machine and all seemed well until it came back this morning. I took photos of the messages and ran the requested scans and restarted (not a complete reboot) the machine. After rebooting Chrome opened automatically, but the message is not displayed. Screen shot photos and logs are attached. Thanks for your help, Katrina Adams. logs.db3FRST.txtAddition.txt
  7. There is something going on here. I cannot find it, but it's here somewhere. Can you help? Files are attached. Thanks Scan_171126-135308.txt Addition.txt FRST.txt
  8. I just had my licence extended by one year and when it was autoupdate time I got a notification slide that my licence had been extended by 365 days and that the new expiry day was in 400 days. Then another slide on top saying the normal hourly autoupdate process had been completed successfully. Is this 'double' slide supposed to stay on the screen as there was no progress bar for it to disappear and I had to close it manually. Also the licence extension was not shown in the Forensics logs... I thought it might have been.
  9. Autoupdate on Windows 10. No issues so far.
  10. Repeated restarts do not resolve the issue. Requested logs are attached. Addition.txt FRST.txt scan_171124-163623.txt
  11. I have downloaded all files and even paid the $39 to purchase the license. However I cannot ever delete or quarantine anything. Every time I try I get the same error which is: Runtime Error (at 65:231): Step 3 Error (170): The requested resource is in use. This is happening no matter what virus software I try to run. I hear good things about your so I tried it but still to no avail I cannot run anything. So I haven't been able to login with my subscription or anything since nothing will run. Addition.txt FRST.txt EEK Report scan_171122-204435.txt
  12. Hi there, I scanned my computer a while back for malware and found out about what's in the title. Now I've been trying for a while to get rid of this shit and would really appreciate help as soon as possible. Files of the scans are located below, thanks again. Emisoft Scan.txt FRST.txt Addition.txt
  13. CLOSED TimW

    I am having a problem removing two files. I keep getting a syntax error. Is there something wrong with this script: DeleteFile: ReplaceWithDummy C:\Users\OWNER\AppData\Local\zadtgpv C:\Users\OWNER\AppData\Local\exibrgo
  14. I have no idea how Bing got onto my computer but I resent the imposition so could someone please advise me how to dump it. Many thanks.
  15. I was hacked! They got the info for my bank's debit card ($2000), my Discover Card ($200), my WalMart Mastercard ($0), and my PayPal ($700). The bank is not working with me so the $2K is gone. Discover and PayPal are helping but in the end I'm not sure how much that's going to cost me. The hackers tried to get into my email but Roadrunner saw it was coming from outside Texas and locked my email account. I contacted Roadrunner and the tech support found a long list of outside IP addresses and then found a Torpig. He then started a list inside my Notebook program of what we needed to do to get the system clean and to get my email going again. Everything was fine until he started listing the cost of the software he wanted me to buy... $300, $400, and $500-bucks for each the different packages. My bank account was in the minus $200-bucks and all my cards have been reported as Lost/Stolen so I had nothing. After telling the tech that I didn't have it, he had the gall to say he didn't believe me! He refused to help any further and said to call back when I had the money and then disconnected the chat window. At this point, I felt it was only going to get fixed if I did the work myself and I hit the Google search. There I found a number of softwares that promised the moon and yes, they did find a-lot of crap on my system. But then the other shoe dropped and they want $50 to $75-bucks to unlock and register the product; something that's in very short supply right now. So I turned to the Freeware listed... everything went from crap to clusterfu*k! My system slowed to the speed of an old 286-systems and some programs wouldn't even run. The freeware programs were not even listed to uninstall so a system restore was the only way. I went back far enough in time that it was before the system was hacked but I wasn't thinking; the damage is in the registry and the restore wouldn't touch it. Next, I changed every single password I could think of. Then I double checked and found the MS Firewall was down which didn't help matters. I used the MS Defender and Network Safety Check and plug what holes they could find. Since my Roadrunner email is still locked, I have been using my Gmail account. So I have the system cleaned-out the best I can and all the software and programs are updated. Pretty sure the Torpig is still there and the outside IP's are still open. Short of buy some high dollar software, which I cannot do at this point, I am at the end of what I think I can do. I found an eight page 'how to' fix but it has a long list of the files throughout the system that it says need to be deleted and then driving into the registry to change and delete items in there. Can I do that? Yes. But I just got the system fixed from the last 'how to' freeware crap so I'm a-little gunshy right now. That's when I remember this forum and how you helped me fix my Mom's system when she got hit. So here I am. I have WiFi router to replace for the security system and a few other small items to take care on the other two system but I'm here. I'll turn the sound way up so I can hear notification sounds. Thanks, David
  16. I used your service to find malware on my pc and i followed the steps and now i am here to get help. FRST.txt Addition.txt scan_171114-091848.txt
  17. CLOSED Beta 8188

    Update was smooth on two desktops. Not sure I can test the fix as I didn't see any problem before.
  18. How do I clean my PC of this?: trk.cp20.com virus Addition_12-11-2017 17.16.05.txt FRST_12-11-2017 17.16.05.txt Forensics_171112-165110.txt logs.db3 Nov12-Scan_171112-165028.txt
  19. Ran a scan and came up with a Rootkit and a Trojan that I can't delete or quarantine. Here are my scan records: Thanks for your help! Addition_10-11-2017 17.50.02.txt FRST_10-11-2017 17.50.02.txt scan_171110-170719.txt
  20. My Gateway Desktop computer has been impacted by a maleware/trojan. Malewarebytes can see some of the files but blocked in removing, other files not seen by Malewarebytes. But Malewarebytes is not allowed to scan, I can't open it to force a scan etc. Tried Chameleon and that saw some files but not able to remove, now Chameleon is no longer visible etc. Tried your EEK. Initially (before reading instructions) scanned in safe mode (as this is the only place malewarebytes even got to see the bad files) and that scan did find an infected file. Dialog box said to run EEK, and Farbar in Normal mode and create the files to send to you. I have done that and the scan report and FRST.txt and Addition.txt are attached. I'm also sending the scan log when I ran EEK in SafeMode so you can see the file it picked up. Again, the safemode scan was done prior to the Normal scan as requested. Thanks in advance for you rhelp. FRST.txt Addition.txt scan_171104-202602 in normal mode.txt scan_171103-212108 in safe mode.txt
  21. CLOSED Beta 8165

    You guys are busy bee's One desk top just auto update. Smooth. Beat you Frank
  22. Help please. I scanned Emsisoft Emergency Kit and it detected this Application.AdReg and it can't be removed, it says the following object can't be removed for your own security. Can I be helped I have saw other people with this problem but it said fix would work only for them, so fix for me please? The files are found below Addition.txt FRST.txt
  23. CLOSED Beta 8157

    Update was uneventful.
  24. my comp specs,Intel Core i7 I7-4790K 4 GHz Quad-Core Processor, 2x 4gb, corsair vengeance ram pro ddr3 , nvidia gtx 770 graphics card,sandisk ultraplus 256g main hd, 1tb secondary not a "sandisk" and another for backup,asrock z97 pro4 motherboard, g15 gamer keyboard, sades 7.1 blk/red surround sound headphones, asus 27" flat hd screen..before you start telling me to download and install stuff i can't everytime i try to install anything i get " requested resource in use" on every virus program i try, windows defender offline, found crap, advanced system care i pay for finds crap but somehow this program finds C:\WINDOWS\System32\Drivers\moudclyc.sys Rootkit.SmartService (A) [290143] and wont let me get rid of it... no options for system restore anymore also... i already tried to install the stuff from the other Rootkit.SmartService (A) [290143] but again it wont let me install it.. my browser said search sixty engine was being used also which is a known virus i also tried SFC (system file checker) run DISM (Deployment Imaging and Servicing Management) Clean Boot none worked
  25. Windows 10 Home with all updates. I am getting a 0X80070032 error when I boot. I have to reboot to start Windows. Is it malware or a problem with Windows? FRST.txt Addition.txt scan_171101-130617.txt I BB_171101-170551.txt Forensics_171101-170633.txt Quarantine_171101-170430.txt