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Found 698 results

  1. sir pls help me, my pc all fia.txt.fordanles fordan extension and encrypted pls solve my problem
  2. Hey, So far, I've been pretty happy with the cloud console (as have most of my customers) however, is there any chance of getting an MD5/SHA1/256 hash of a "detected" file in the log on the cloud console and/or email notifications? Additionally, do you guys have any plans of adding something like a daily/weekly digest of detections vs "as they happen" notifications? I don't mind being notified right away, but in a few cases (namely, an FP at this point) I received something like 150 emails in the span of 5 minutes. I submitted the FP, and it was fixed in a pattern update, but you can see how that's not an idea situation 😁 Thanks! Chris
  3. Hi. I did an emergency malware scan with your Emsisoft Emergency Kit and it found an object that could not be removed. The diagnosis said "Gen:Variant.Graftor.53846 (B)" and its location was at "C:\WINDOWS\SysWOW64\Phoneutil.dll" Ihave attached a screenshot of the scan below. Thank you in advance.
  4. Hello, I'm having issues with a SecHijack (A), Application.CoinMiner.EP (B), and Trojan.Ceram.Gen.2 (B). It is being correctly detected on scan, however removing it requires restarting and on each restart there is a new set created. Any help would be appreciated. scan_190430-122117.txt
  5. Today I installed several hacks to get cheats on a game, but a few minutes later I saw that google chrome was removed, so I went to the Internet explorer and discovered lots of forums about infected laptops, I installed lots of tools to uninstall the virus but it didn't work and as soon as I closed one of these tools it would uninstall automatically.
  6. Ich habe hier einen Treiber, ist das Malware und wenn ja, was richtet der an? https://www.virustotal.com/gui/file/3438c1b80d0ee1e41744efdc048c5b4c21b5fdbd0540a706277c2a59af7437ad/detection
  7. hi, not sure if i am allowed to ask this? will there be some more betas to test soon ? thank you,
  8. A few days ago I saw 2 black boxes flash up on my screen on startup. They where visable for less than a second. I tried to open Emsisoft to do a virus check but it would not open. I then downloaded and ran EEK and it found about 8 malware items that it could not clean and I was directed to support. Having read all your instructions, I realised that I needed to get an official copy of Windows 10 which I did. I cannot install this copy or use the key to licence the copy I have been using. When I run Emsisoft it finds no virus and all the logs are empty. Kind regards Phil
  9. This particular ad is invasive and will not stop appearing in right hand corner of my desktop. What do I do?
  10. I just started playing around with the new "My Emsisoft Cloud Console". My first experiences have been quite positive. 🙂 Two little things that I would like to suggest for improvement: 1) I use only one policy for the whole network (i.e. workspace). This is why I delete all computer groups except "New Computers" (which cannot be deleted). I then set all required policy settings/options on the highest possible level, which is the "root" group called "Workspace". These settings are then of course inherited by the "New Computers" group (and possibly some other groups that I might add later). The problem is that whenever you re-visit the "Protection Policies" section by clicking in the navigation bar on the left hand side, the view defaults to the "New Computers" group. So if I'm not very careful, I'll change settings in this group instead of the root group "Workspace". It would be nice if the selection could default to "Workspace" whenever you re-visit the Protection Policies section. 2) Using the Enterprise Console, it was easy to see at a glance if the settings on some client PCs deviated from the original policy setting (the overview in EEC then shows a little round arrow next to the policy name in the "Computer Policy" column). In the cloud console, you must have a detailed look at the settings of each client PC to see if there is anything different to the original policy. It would be very helpful to be able to see policy vs. current client settings differences directly on the overview dashboard. (please bring back the round arrow 😉) Furthermore, there are some minor cosmetic issues: - When clicking on the menu of the root protection group "Workspace", the menu item "Clone" is not greyed out. It is clickable, but (as expected) nothing happens. It should be greyed out like the rest of this group's menu items. - Some German translations don't fit into the UI (mostly on buttons) - When using browser zoom (I use 120% by default) some lines around some UI fields get cut off And two final questions: - I was wondering what the setting "Detect registry policy settings" in the Scanner Settings section does (see attached screenshot). -Why does my license vanish from the "Licenses --> Personal Licenses" section after assigning it to a workspace ? Is this by design? This seems confusing to me... What happens if I delete a workspace - will the license be returned to the "Personal Licenses" section? What about client PCs that are NOT associated with the workspace - will they have licensing problems (I don't want to add all my PCs to the workspace)? Thanks for the great job so far! Raynor
  11. Need help removing malware/infections I tried deleting / quarantining , but it did not work. scan_150830-193019.txt
  12. Hello, We have a large number of clients currently connected to an on-prem EEC instance. We've done a small pilot and are seriously looking at moving all of them to ECC in the near future. I have a couple of topics to discuss: 1. We have discovered that on existing clients, if the user navigates to Settings and clicks on "Connect to MyEmsisoft", they are automatically connected and show up in the Workspace almost immediately. Neat! I assume it knows to connect to the workspace because the license key in their software is attached to that workspace. Can I get confirmation on that? We have command line access to almost all of the computers and they are using that same key. Is there a command that we can push to the computers en masse that will disconnect them from EEC and connect them to ECC basically to simulate them pressing the "Connect to MyEmsisoft" button? 2. It seems that the "Alternative message or URL for news section" policy in ECC isn't applying to clients put into that policy group. All the other policies appear to be applying properly. Wondering if there are some character or length limitations or maybe a bug? Thanks!
  13. Just got it. All seems well here on Win 7 x64 Pro
  14. Auto updated OK on Win 10 (I think) Can I ask why you never give any info anymore on what has been changed or fixed? It's quite difficult to know if a fix has worked, or a new feature has not worked when you aren't even told what it is. Are we doing blind beta testing now?
  15. Just got it. No issues.
  16. Win 10 1809 EAM 9322 I cannot get the 'All Components' list in Forensics to work ( I don't use it ever, but thought I should report :) )
  17. Just got this update. What is in it?
  18. Updated smoothly with no major issues - just wanted to say thanks for changing the Date column width in the Forensics Log - it's so much better now that both the date and the time are shown by default 😂
  19. The notification which shows when you hover over update to 9322 bleeds through everything.
  20. Hello, For the last week everyday, I have been getting a notification from windows defender saying it quarantined a file it found in the Windows/Temp directory. Different antivirus and anti malware programs have been run, some report blocking files from that same folder, some don't find anything, some say it found something different every time. I am trying to attach the files required. Addition.txt FRST.txt scan_190310-201749.txt
  21. Win 10 1809 I have a machine upstairs that I use every couple of days. I updated it this morning to build 9204. After reading here about an issue https://support.emsisoft.com/topic/30517-update-to-version-2019109204-disabled-windows-startup/ I went upstairs to allow it to update to new build 9207 but had a look first and 'start with Windows' was unticked. However it had no problem updating or starting with Windows so I wonder if it is cosmetic? It is still unticked so I will restart machine and see what happens. Here are debug logs in case they help a2start_20190201090648(7192).zip
  22. i got ransomware .kroput attack so i need too to fix my files please regards _readme.txt pass.xlsx.kroput
  23. Hi, I'm a customer of Emsisoft antimalware. Recently, I've received an email from facebookmail security about an attempted log in to my facebook account from an intruder. I verified that this mail was legitimate from facebook itself. Furthermore, I've noticed via TCPView that svchost.exe has an established connection to this IP Address 117.18.237.29 (apparently EdgeCast Networks Asia Pacific Network) which I closed. I added a custom rule into Emsisoft Antimalware to block connections to this IP address, and attempts to connect to 117.18.237.29 would be blocked every time I booted the desktop & successively after. I'm not tech-savvy and would like to seek expert help. Addition.txt FRST.txt scan_190311-100110.txt
  24. Please help me decrypting my files. My external harddrives are also infected. What should I do??! Please help! Thank you so much! Addition.txt FRST.txt scan_190228-235252.txt
  25. Idlebuddy virus and when i tried to uninstall thru EMSIsoft it says theres a high risk of crashing the computer because these viruses are imbedded deeply
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