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Emsisoft Anti-Malware scan shows that there is an application that cannot removed, the scan results are attached on the file There were also some other files from previous scans I would like help with. The folders were not affected by selecting the option to quarantine. When I click the folders it says that I do not have permissions to access. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 12/14/2017 8:48:39 PM Behavior Blocker detected suspicious behavior "TrojanDownloader" of "C:\Users\Pasue-A240\AppData\Local\scewlnt\scewlnt.exe" 12/14/2017 8:48:39 PM A notification message "Suspicious behavior has been found in the following program: C:\Users\Pasue-A240\AppData\Local\scewlnt\scewlnt.exe" has been shown 12/14/2017 8:48:42 PM User "PASUE-A240\Pasue-A240" clicked "Quarantine now" ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 12/14/2017 8:29:45 PM Behavior Blocker detected suspicious behavior "CryptoMalware" of "C:\Users\Pasue-A240\AppData\Local\scewlnt\cobpkum.exe" 12/14/2017 8:29:47 PM A notification message "Suspicious behavior has been found in the following program: C:\Users\Pasue-A240\AppData\Local\scewlnt\cobpkum.exe" has been shown 12/14/2017 8:29:50 PM User "PASUE-A240\Pasue-A240" clicked "Quarantine now" ------------------ scan_171214-204854.txt

i have clear up every event in forensic log , but the main screen still show 5 malware objects , how to reset to zero.

EAM on Win 7 64bit (a couple of days since this machine was on) After the download of new beta I looked in Update logs and it says when I click 'view details'........ General Information:Update started: 31/07/2017 19:00:10 Update ended: 31/07/2017 19:02:46 Time elapsed: 0:02:36 Update successful Detailed Information:182 modules, 34381181 bytes In Forensics logs it doesn't show the amount downloaded when you click 'view details' it just shows.. General Information: Version 2017.7.0.7797 Update started: 31/07/2017 19:00:10 Update ended: 31/07/2017 19:02:46 Time elapsed: 0:02:36 Update successful If I take a screenshot of Forensic Log it shows a different amount to the update log. Why is this?

Smooth upgrade here

After updating to 8323 Scheduler..Updates no longer appears in Forensics. (Please don't say this is a new feature ) No way to see what updates have been downloaded. Also see post by thomster here. https://support.emsisoft.com/topic/28950-beta-8323/?tab=comments#comment-180641

One of my clients has an infection this is the verbiage- C:/Windows/System32/inetcpl.cpl is infected. All these files are essential for Windows to work, you can’t delete or quarantine them now. The removal experts on the Emsisoft Forum will help you to safely remove this detection for free:

Here are my logs. Pc has been acting weird for awhile now. Need this to be fixed, so worried. Addition.txt FRST.txt

Update went ok. I think the forensic logs actions/components things is great deal better. The 'restore down' problem is still there.

Hello there, I've had a rootkit infection on my computer for a while now and have had extreme difficulty getting rid of it. I posted a similar topic a while back but didn't get back to it in time and for that, I apologize. I would really appreciate a response to this issue as soon as possible. The files I scanned are located below. Emisoft Scan.txt FRST.txt Addition.txt

Download of new version seemed very much slower than usual (I'm in the UK), but once here the update has been smooth. Which Settings are no longer present? Is there meant to be only one tab under Logs, namely Forensics?

EAM 8311 gui Settings.... Permissions If I untick the tickbox for ''Hide users with default permissions'' it re-enables itself when the GUI closes.

Just wondering why in 8311 in C\Program files\EAM..... emsiclean.exe has a red cross on it.

Win 10 Do a scan.. context menu scan of small desktop file will do. Close GUI afterwards. Go to Factory Default settings and select clear all logs and reset counters Check Forensics to make sure logs are gone. Close GUI. Open GUI and select scan Last scan result is showing (eg suspicious files have been found ) How does this happen if all scan logs have been cleared and counters reset?

I cant delete plz help me... I was scan by emsisoft and AV detect this like suspicious behevior... But isnt delete the virus... And always start up with computer...

Hi i installed an app i believe to be a spoof or something worse, is there anyway of scanning my ipad for possible malware or viruses ? my worry is its linked to my PC and may provide access to my local network ? regards Haydn

Hi all . Ran a scan with a malware removal tool and it turns out I have a smart service root kit on my computer. I tried installing root kit removal tools but they are unable to run, Im guessing because of the root kit on my computer denying me access to them. My computer is stable and can do everything else except update itself (main reason why I want to fix this issue) and download certain malware removal software.

Hi, my computer is infected with Rootkit SmartService. Any help getting rid of this virus and the srvpiaga.sys file would be greatly appreciated. I've attached my log files. Thanks in advance. FRST.txt scan_171126-103309.txt Addition.txt

New member here. I see that this problem has already been addressed in another post in July, and the fix steps offered, but I read that that fix is specific to that machine only. So I have the same problem, also Windows 7. That is, Emsisoft detected that \Windows\System32\sdclt.exe is attempting to modify and autorun entry. I attempted to quarantine, and Emsisoft popup replies that "these files are essential for Windows to work, you can't delete or quarantine them now." I am instructed to ask the Emsisoft Forum for help in its removal. I am not tech-savvy. Please help. thanks.

Almost slipped this one bye me. Smooth with no update issues

Hi Kevin, I read a similar thread with a similar issue, in my case I got a persistent folder that comes up in my main PC and another two laptops... The location that shows is C:\ProgramData\simplitec and the tread is an Application.AppInstall (A) Note that, that folder is empty and it seems is a low risk thread. Please find attached the report and log that came up from Emsisoft. I really appreciated all your help and thank you very much in advance. Kind regards, John Lange Forensics_171120-135057.txt scan_171120-132841.txt

This is the information emsisoft displayed to me, " Windows kernel files have been detected as infected. C:\Windows\explorer.exe As these files are essential for Windows to work, you can't delete or quarantine them now. The removal experts on Emsisoft Forum will help you to safely remove this detection for free. http://support/emsisoft.com . Below find attached the required Log files as directed to find a solution. scan_171204-142020.txt FRST.txt Addition.txt

Я не могу сам удалить вирусы ! Мне сказали разместить отчёты и ждать помощи. ПОМОГИТЕ, ПОЖАЛУЙСТА !!!!scan_171129-231615.txt FRST.txt Addition.txt

Hallo, mein Emsisoft-Programm teilt mir mit: Die folgenden Windows-Kernel-Dateien wurden als infiziert erkannt: C:\Windows\System32\wermgr.exe und sagt mir, ich solle das hier posten. Bitte um Support. Vielen Dank!

Emsisoft Anti-Malware 2017.11.0.8247 BETA on Windows 7 x64 Home Premium SP1 Just performed an update to the latest beta. When notification box is shown I put the mouse pointer over "change blog" text link. The second row then blinks and this repeats each time you move the pointer away and back over the link.

I was hacked! They got the info for my bank's debit card ($2000), my Discover Card ($200), my WalMart Mastercard ($0), and my PayPal ($700). The bank is not working with me so the $2K is gone. Discover and PayPal are helping but in the end I'm not sure how much that's going to cost me. The hackers tried to get into my email but Roadrunner saw it was coming from outside Texas and locked my email account. I contacted Roadrunner and the tech support found a long list of outside IP addresses and then found a Torpig. He then started a list inside my Notebook program of what we needed to do to get the system clean and to get my email going again. Everything was fine until he started listing the cost of the software he wanted me to buy... $300, $400, and $500-bucks for each the different packages. My bank account was in the minus $200-bucks and all my cards have been reported as Lost/Stolen so I had nothing. After telling the tech that I didn't have it, he had the gall to say he didn't believe me! He refused to help any further and said to call back when I had the money and then disconnected the chat window. At this point, I felt it was only going to get fixed if I did the work myself and I hit the Google search. There I found a number of softwares that promised the moon and yes, they did find a-lot of crap on my system. But then the other shoe dropped and they want $50 to $75-bucks to unlock and register the product; something that's in very short supply right now. So I turned to the Freeware listed... everything went from crap to clusterfu*k! My system slowed to the speed of an old 286-systems and some programs wouldn't even run. The freeware programs were not even listed to uninstall so a system restore was the only way. I went back far enough in time that it was before the system was hacked but I wasn't thinking; the damage is in the registry and the restore wouldn't touch it. Next, I changed every single password I could think of. Then I double checked and found the MS Firewall was down which didn't help matters. I used the MS Defender and Network Safety Check and plug what holes they could find. Since my Roadrunner email is still locked, I have been using my Gmail account. So I have the system cleaned-out the best I can and all the software and programs are updated. Pretty sure the Torpig is still there and the outside IP's are still open. Short of buy some high dollar software, which I cannot do at this point, I am at the end of what I think I can do. I found an eight page 'how to' fix but it has a long list of the files throughout the system that it says need to be deleted and then driving into the registry to change and delete items in there. Can I do that? Yes. But I just got the system fixed from the last 'how to' freeware crap so I'm a-little gunshy right now. That's when I remember this forum and how you helped me fix my Mom's system when she got hit. So here I am. I have WiFi router to replace for the security system and a few other small items to take care on the other two system but I'm here. I'll turn the sound way up so I can hear notification sounds. Thanks, David