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Hello I was unable to remove file/program that keeps popping up on the desktop. The pop up is a small blue rectangle box with the words "please wait" Task manager has this app named "Windows Static Word (32bit)" File location is in C:/user/AppData/Roaming/StaticCheck/Audiod.exe The Audiod.exe file is associated with AnyCom I have used task manager to end the process as I was unable to simply remove the program from the task bar, and continued to delete the StaticCheck folder with the Audiod.exe file once the process has been cancelled. The file and folder keeps on regenerating followed up by the annoying pop up "please wait" I have tried using Malawarebytes / CClener and your own EMSI cleaner, all have been unsuccessful. Any advice would be appreciated as there does not appear to be much info in regards to this file? Regards Del audiod.exe

hi guys i've just had this same issue just appear in theaudiod.exe last few days - any word on how to resolve - i've tried windows repair/restore, virus scanners - nothing.

I ran a scan with emnisoft and it found several threaths. Tried to remove them. "The following objects C:\Windows\System32\Drivers\Winmon.sys C:\Windows\System32\Drivers\WinmonFS.sys were not removed for your safety ...Removing these items bears an unusually high risk of crashing your OS.." I followed the instructions on the "START HERE.." page and it asked to post remaining items here. Thanks for your help. (Sorry for my bad english, i'm not a native speaker) Edit: I can't start Windows Defender Addition.txt FRST.txt scan_180607-170710.txt scan_180607-170039.txt scan_180607-170410.txt

Was online chatting with an emsisoft rep but they stopped responding over 4+ hours ago. The malware I have is consistently being identified and quarantined, repeatedly. I ran the FRST program and have added the files here in hope I can get some further assistance. Thank you. Addition.txt FRST.txt

After updating to the latest version, the computer hangs on reboot. I had to go to Safe Mode to uninstall. OS: Win 7 Ultimate, 64-bit Other AV: Comodo Firewall (not AV), VodooShield free Autoruns: Eraser, SoftPerfect RAM disk, Samsung RAPID mode, Dimension 4, Virtual Clone Drive, ID Manager, Pure VPN, Rainlendar2, TextAloud 3, USB safely remove, KeyScrambler, Snagit and Hard disk sentinel. It is during the loading of the autoruns that the system hangs, and does not recover. Emsisoft Anti-Malware 2018.3.0.8555 Updating to this version required a reboot, and that is when the problem started. I have cloned back a few times, and every time the Emsisoft update causes the computer to freeze during reboot. I’ve tried updating from the old (clone) Emsisoft, and also downloading the latest installer, both with same results. I thought it must be a bad update, but the lack of action on the forum tells me different. I downloaded the latest EEK, and it found no problems. I’m still afraid to reinstall EAM as I’ve already put hours into it. Yes, I can boot into Safe Mode, but EAM real time protection seemed to be off there.

System updated a short time ago, but I see no release details here. What is in Emsisoft Anti-Malware Full 2018.5.0.8686 beta [en-us] OS: Windows 8.1 (Version 6.3, Build 9600, 64-bit Edition)

Before install emsi i click on a fb profile of one of my friends and he said it is virus . I click on "Special video" . What sould i do? Now i am installing EAM and runing that I put the url whith xxx to not compromise people https://xxx.facebook.com/Miklistli/activity/957761784401554?comment_id=957762854401447&notif_id=1527812882874767&notif_t=mentions_comment https://www.virustotal.com/es/url/6e1e012cb44db6112c38171df7f9a8829b386948ce5cb2588a5623aaef41d019/analysis/1527812941/ https://www.virustotal.com/es/url/81657085141be23c497e0c09e782fd693b07168481e75cb16162e8611d1953fa/analysis/1527813173/

I have the smartservice rootkit on my machine, and I can't remove it. I have been unable to start malwarebytes, windows defender, or avast. Emsisoft Emergency Kit has been able to detect this rootkit at C:\WINDOWS\System32\Drivers\mouvqrty.sys. However, it has been unable to delete this file. EEK says that this file cannot be removed for your own safety, and it says a computer restart is required. However, after restarting the virus is still there. I tried multiple EEK scans to no avail. I also used Zemana anti malware to detect it, but it cannot remove smartservice either. Help would be appreciated.

I GOT INFECTED BY pubads.g.doubleclick.net i dont know how to remove this on my Chrome Browser... anyone can help me ASAP?

Win 10 using 8668 after autoupdate to new build. After having build on machine for half an hour or so, I decided to do a manual malware scan via GUI menu. The scan ended almost immediately. I asked to view logs for scan via scan window, and got a popup saying I couldn't look at the log as it wasn't available. So I opened general logs and it just says the scan is still in progress (and is still stuck saying this) Included are debug logs , db3 logs, and 2 screenshots. a2service_20180526043820(1728).zip

should I be concerned at all ? FRST.txt Addition.txt

Win 8.1, 64bit... Running 8631 with Beta feed... but there's been several updates since beta 8668 was announced and my machine hasn't selected it. Should it have done so? Emsisoft Anti-Malware Full 2018.4.0.8631 beta [en-us] OS: Windows 8.1 (Version 6.3, Build 9600, 64-bit Edition)

Since updating to 8555 a short while ago I see this entry in BB list. Right-click options on it show nothing at all. Win 10

5/20/2018 11:31:29 AM A notification message "The following Windows kernel files have been detected as infected:C:\Windows\SysWOW64\schtasks.exeAs these files are essential for Windows to work, you can't delete or quarantine them now.The removal experts on the Emsisoft Forum will help you to safely remove this detection for free: http://support.emsisoft.com" has been shown

Just wondering why a2contextmenu64.dll and a2contextmenu.dll in EAM Program folder do have up to date digital signatures.

Win 10 1803 with EAM 8631 Turned on machine this morning but it wouldn't reach desktop.. just a grey screen with cursor. Did a hard reset and everything loaded okay after booting again, Debug logs and screenshot of event viewer entry (4.40.11 am) a2service_20180517044653(1624).zip

I am having harrowing time with these malwares which no AV or Anti-malware softwares seem to remove, slowing down my already slow system. It keeps on coming back and have to rescan restart with no end in sight. Until I came across emsisoft and after scaning and trying to quarntine it says removing them will pose high risk of crashing the system during automatic cleaning, as the threat is deeply embedded and it refered to the online support for quidance for removal. Following the instruction at "START HERE' I managed to attach the requisite files. Plz kindly help which will be highly valued. Thanking you. FRST_10-05-2018 14.14.12.txt Addition_10-05-2018 14.14.12.txt scan_180510-131930.txt

I have misgivings if there's going to be no offline help at all. What happens if someone's not got an internet connection? The beta release notes say "Enhanced documentation which is available in our online Helpdesk that describes all aspects of the software." I sincerely hope you're planning to populate the online help because at the moment it seems a bit sparse. The first topic I looked at, in the FAQ section "Installing & Uninstalling" is described as "Best practice advise for installing and removing Emsisoft products properly."... and does not contain ANY relevant information for current releases. Instead it just mentions XP and Vista. It's a backward step if all you're going to do is assemble a set of blog posts. I think the existing offline help document is already a bit sparse, but at least one could start at the top and read the whole thing. A set of miscellaneous Q&A isn't as good.

EAM 7424 on Win 10 Creators Build. The Flash Player Settings Manager in Control Panel will not open unless EAM service is turned off. Debug logs attached. I turned EAM service off and on twice Frank just to make sure that EAM was responsible. a2guard_20170426152920(5700).zip

I get the message shown in attachment. Result from Emergency Kit Scanner attached. I cannot open FRST64. scan_180504-100342.txtscan_180504-100342.txtscan_180504-100342.txt Help, please! Yrs Torben Jensen

Just noticed that the Core...Notification is missing in my Forensics log for this morning's 5.40 am auto update. (Thank goodness the logs were set to show default or I may have missed it )

Hi, I just done a scanner with emisoft Emergency kit scanner and when i pressed on quarantine selected objects appears a message to me that says that these ones can't be removed, what can i do? C:\Program Files (x86)\Common Files\Over-Find\uninstall.exe C:\Program Files (x86)\Rabat\1317.exe C:\Program Files (x86)\Rabat\8461.exe C:\Program Files\0CQJLD2DYU\uninstaller.exe C:\Program Files\0PIEFBC8QC\uninstaller.exe C:\Program Files\1IUXO22K7E\uninstaller.exe C:\Program Files\3NNRG6D7TO\uninstaller.exe C:\Program Files\65NC92JAA6\uninstaller.exe C:\Program Files\8AT4HIRP9O\uninstaller.exe C:\Program Files\8VCJCQ067X\uninstaller.exe C:\Program Files\9S85KQF7J7\uninstaller.exe C:\Program Files\B1PA2QQFT7\uninstaller.exe C:\Program Files\IBDLPKDX40\uninstaller.exe C:\Program Files\KP1EGX8873\uninstaller.exe C:\Program Files\LJOIOEKYKV\uninstaller.exe C:\Program Files\O6JZ6XPU5P\uninstaller.exe C:\Program Files\S976WYX1K6\uninstaller.exe C:\Program Files\ULIQ84WGTX\uninstaller.exe C:\ProgramData\647aa69a-af5e-4df8-9558-e2c4b4c57398\OneSystemCare.exe C:\ProgramData\dcbdb831-95af-4d21-874a-b8159552646c\OneSystemCare.exe C:\Users\ricos\Downloads\Studio_12_5.exe C:\WINDOWS\bb6d490448c4a0c6997d6d4a32046007.exe C:\WINDOWS\laZagne.py C:\WINDOWS\System32\Drivers\43278e20a3f4eb1b2c80abd764a24597.sys C:\WINDOWS\TEMP\g62B1.tmp.exe Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\03D22C9C66915D58C88912B64C1F984B8344EF09 Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\0F684EC1163281085C6AF20528878103ACEFCAAB Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\1667908C9E22EFBD0590E088715CC74BE4C60884 Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\18DEA4EFA93B06AE997D234411F3FD72A677EECE Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\2026D13756EB0DB753DF26CB3B7EEBE3E70BB2CF Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\249BDA38A611CD746A132FA2AF995A2D3C941264 Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\31AC96A6C17C425222C46D55C3CCA6BA12E54DAF Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\331E2046A1CCA7BFEF766724394BE6112B4CA3F7 Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\3353EA609334A9F23A701B9159E30CB6C22D4C59 Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\DISALLOWED\CERTIFICATES\373C33726722D3A5D1EDD1F1585D5D25B39BEA1A Key: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATE

I now have 2 n/a entries in BB list. Are they both the famous MEM compression? EDIT in Process Explorer... Pid 2348 is Mem compression Pid 96 is listed as Registry..NT Kernel & System

Win 10 build 8555 Noticed last night that I have produced no debug logs from the 3rd April onwards. The last thing that all the logs say on the 3rd is that I disabled logging at boot (you know I wouldn't do that EAM did it !!) Looking at Forensics it was during boot and a restart of EAM was requested. No mention of debug logging being turned off in Forensics. Find attached debug logs for that short time which show logging being turned off. a2guard_20180403043818(7332).zip

Some weeks ago i noticed that my CheatEngine now closes itself about 10 secs after i try to use it, no matter what. According to message at the top of cheatengine.org' main page and to this topic https://github.com/cheat-engine/cheat-engine/issues/247 there is supposed to be some malware targeting CheatEngine. Also, every time i try to find solution for that problem by typing requests like "CheatEngine crash" or CheatEngine malware", my browsers tend to close immediately. That affects absolutely all browsers, installed and portable, even ones running in Comodo Sandbox. Both CheatEngine and browsers worked perfectly well in the Safe Mode last time i checked. There is some tool called windowsrepair.exe that Cheatengine.org suggests to use to fix problems with malware, but it never worked for me. While said CheatEngine can be considered Riskware, it helped me to avoid hours of grinding in many games for many years without such problems as now. Also, it may be relevant or not, but few days ago i already tried to fix that problem, and while i did a full system scan with EEK, it found and quarantined plenty of copies of Gen:Variant.Symmi.45452 (B) [krnl.xmd] in four directories on my Disk E. I added report concerning them in addition to three mandatory logs, below all of them. Please help. I don't want to reinstall Windows just because of that problem i have.