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  1. a2settings.ini.backup scan_171011-115339.txt Addition_11-10-2017 11.46.29.txt
  2. After running a malware scan it encountered Rootkit.SmartService (A) [290143] which I believe is a "boot" Rootkit. Scanner asked to do this post in order receive help from support with the removal process.. Please help. scan_171005-045652.txt Addition.txt FRST.txt
  3. Scanner was unable to remove two "deeply embedded threats" that went by the name Rootkit.SmartService (A) and Trojan.Trafmous (A) that interfere with my PC's performance. HELP!! FRST.txt Addition.txt
  4. Came back saying it could not fix it and that i shouldn't delete the file as it may affect the system. Forensics_171008-085945.txt Addition.txt
  5. EAM on Win 7 running 8006 Forensic logs are recording, but updates logs are not Screenshots and debug logs attached in zip EDIT also attached log.db3 a2service_20171013044026(832).zip logs.db3
  6. Here are the files you need to help me. I have the full version and it will not remove these due to them being system files. Need to know how to remove them. Thank you. scan_171010-084849.xlsx scan_171010-084849.txt Addition.txt FRST.txt
  7. Greetings , i have problem like this thread always open my firefox even if it's not used here's the link www.windowsdefender.site/download/download.php?mn=9996 scan_171002-181310.txt Addition.txt FRST.txt
  8. Here are farbar logs and eek report. Here was my original thread which raised some concerns: FRST.txt Addition.txt EEKreport.txt
  9. Hi testers, We highly appreciate your feedback here on the automatic EIS to EAM migration that should take place as soon as you switch to the beta update feed and perform an update.
  10. Wie ich feststellen musste, wird EIS in Bälde eingestellt und im neuen EAM aufgehen. Das finde ich sehr schade. Und die Konsequenz wird vielleicht die sein, dass ich Emsisoft verlassen und mir einen neuen Anbieter suchen werde. Zuerst wurde Online Armor eingestellt, jetzt wird die EIS mit Firewallkomponente aufgegeben. Dass man sparen muss, kann ich ja verstehen, aber die Einbindung der Windows Firewall in EAM kann ich nicht nachvollziehen. Wer kennt sich denn bitte bei der Windows Firewall aus? Wie die genau funktioniert und wie man da Einstellungen vornimmt, um eingehenden und ausgehend
  11. hallo! Die Tage habe ich über "Ge Force Erxpirience" (mit Anmelden) mal wieder eienn neuen Treiner runtergeladen(Grafik Karte). Dabei meldet immer Emisoft einen Fund bzw fragt mich ob ich das zulassen will.(Verhaltensanylyse) Meldungs Text : 10.10.2017 06:27:32 Verhaltensanalyse erkannt verdächtiges verhalten "AutorunCreation" von "C:\Users\xxx\AppData\Local\Temp\NVI2_29.DLL" 10.10.2017 06:27:32 Eine Benachrichtigung "In den folgenden Programmen wurde ein verdächtiges Verhalten erkannt: C:\Users\xxx\AppData\Local\Temp\NVI2_29.DLL" wurde angezeigt Da ich ja d
  12. Hello. A customer has a virus that appears as “josfres hack” next to the clock of the PC, the virus makes notes and legends in the mail and automatic opening web pages. the customer install the trial for 30 days Anti-malware Emsisoft but not eliminated the virus As another way Emsisoft can remove this virus? Thank You
  13. Several changes were made automatically to my PC and appeared after updating my Emsisoft anti-Malware. First my licence for Internet guard switched to Anti-Malware olny (the last update to my Internet Security files was 9/29/2017, and I can not run the application): second; when this happened the emsisoft firewall software change to the Windows 10 native firewall and it does not seem to be functioning correctly: third, a new network device showed up, RalinkLinuxClient with the Mac address of cc:95:d7:3a:82:18 with no IP addess. A quick search of the mac address reported it to be from Malware,
  14. I need help. I want to invest in bitcoins. What info should I read before buying bitcoins? I found a very interesting site ***************. Can someone help me in studying this topic? Does this article have all the necessary information or are there any other pitfalls?
  15. I don't know if it's an Opera thing or a EAM thing. Using Opera 48 as default browser with Google set as home page. If I open EAM GUI and select any link eg, Settings... Licence,.. 'learn more' about Console, I get 2 Opera tabs open up in the browser window. One tab is for the Google homepage and the other is for the EAM Console info.
  16. I have two computers: Win 7 Ultimate 32bit EAM 2017.9.0.8006 installed, recently auto-updated from EIS. Connecting/disconnecting/reconnecting with EEC works without problems. Win 10 Home 64bit: EAM 2017.9.0.8006 and EEC 2017.9.0.3206 installed. Here I am unable to establish connection in both ways. Not sure what happend, but I was able to connect from EEC to EAM through the Create package option yesterday. The EEC log shows "Emsisoft Anti-Malware disconnected. Code: 700. Description: System error: client certificate verification failed. Connection aborted." and if I
  17. Autoupdated to new build on Win 7 Pro.... no problem with the update Was already on EAM.
  18. During the run of FRST I got an Emsisoft warning. I managed to take a screenshot and will try to attach. As I'm typing the letters are showing up under a bad delayed reaction., one letter, and then several all at once -- making everything very difficult. When I click on something it may respond normally, it may take awhile to respond, it may not respond at all. If a box is supposed to open when I click on something, the box may open but nothing in it -- just a blank. If I wait long enough it will finally fill in so I can go forth. scan_170924-181325.txt Addition.txt FR
  19. I have a 75/75 connection with Frontier Fios and over the last few weeks, I get either a spinning circle when loading java resource sites ie; ESPN. or connections timing out. The Emimsoft scan came back clean, but I am worried, it shoClick to choose filesuld not take a few attempts to load pages, so I will attach my FRST.Txt and addition.txt for help. I'm also trialing this software so I will probably purchase as it treats my machine well. Thanks for any help you can provide. Matt Addition.txt FRST.txt scan_170924-104538.txt
  20. Win 7 Pro via autoupdates. Was already on EAM when this updated. Smooth update with no issues. Can you explain a bit more about why I now have the ability listed in the GUI to connect this machine to an Enterprise Console ? I ask because where it says ''learn more'' the link sends me here which tells me nothing about it. https://www.emsisoft.com/en/
  21. Please find spelling and text errors under Settings..License..Tip
  22. Win 7 Home 64 bit Auto updated to 7985 and noticed in forensic logs that a app rule for mvsp hosts was removed at the time of the update. This rule was created on the 19th September. What made EAM clean it up? Is it just cleaning old rules up when it does the new build? It reminds me of when another rule was removed by EAM without me doing anything https://support.emsisoft.com/topic/28064-beta-12-build-7904/ Find logs attached plus 2 screenshots. a2service_20170927065420(3784).zip
  23. Thank you for your help with this. So far your directions have been very clear! FRST.txt Addition.txt
  24. 9/6/2017 7:26:01 PM Application Rule created for "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8500.40725.0_x64__8wekyb3d8bbwe\HxTsr.exe" ive looked it up and it appers to be rlated to office or outlook but i dont use office nor outlook so what is it also on a unrelated not EAM sees to hve crashed mysteriously but its not refelected in the logs atlest on screen should i be concerned or am i just paranoid
  25. About 15 days ago I found a problem: randomly (email site server or other websites does not matter) the webpage that I'm reading is redirect in a new blank page. In the bottom of the page I read this line: trasferimento dati da google-analitycs.com The page remain freeze and blank (in the bottom right the cursor remain at 50%). If I try to return to previous webpage automatically the page is redirect at the same blank page (and google-analitycs.com bottom line). I try many scans with all protection softwares (stopzilla; Emisoft anti-malware, avira antivirus) but the pr
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