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Found 742 results

  1. When starting the interface for the first time, after starting the pc or closing and restarting the interface of Emsisoft, the loading bar of the re-scan option will be miss placed. See picture 1 to see the miss placed loading bar See picture 2 to see the correct loading bar location After the second try the loading bar will be placed as seen on picture 2
  2. Right click on tray icon. There is a "Host rules" option that opens "Surf Protection" card. Maybe it would be good to rename "Host rules" to "Surf protection"? Application rules opens Application Rules.
  3. Every time a click on a link in EAM 12 Beta, Edge is opened and not the default browser. Win10
  4. Is it possible to have a button to remove or select all permissions of a user depending on current status? Will help users with multiple accounts that only want the admin to control the application. Thanks and sorry if this is the wrong forum for suggestions.
  5. Win 7....EAM....6762 Right click on a file and select scan with EAM. I see 2 quick flashes of EAM GUI before the scan says it has finished. On first scan on C drive from Explorer, after 35 seconds no movement in scan GUI. Subsequent context menu scans were ok. Scan_160930-081726.txt
  6. After updating to version 6799 the interface hanged a few times when pressing on the malware scan button in Overview screen. I made a screenshot. I also turned on advanced debug logs. After closing the interface completely en starting again every thing worked fine. Logs and Screenshots.zip
  7. I saw scan speeds drop drematically. Normally a malware scan takes about 20 seconds with a SSD and i7. But now the speeds are dropt to 4 minutes? See attached picture. When I try to set scan priority to max the computer nearly crashes because of the intesity of the scan. EDIT: I experience the same slowdowns on my Notebook. Scan speeds slowdown of 120%
  8. Hello Everything you should see available in attached video. also, I attached log files for you. thank you. Emsisoft.zip
  9. Dear Frank, See "oude NL". For language NL you can see the letters are uppercase. Because of that words don't fit in any more. Therefore I have chanced the NL language. It is now more inline with the English version and fits perfectly. See "NL new language.zip" for the new NL file. NL new language.zip
  10. First I uninstalled my Emsisoft AM V11. After restart I used Emsiclean. After installing Emsisoft AM v12 I get, while installing, three errors. When installing was completed I saw there is no File guard enabled. After restarting the pc made no differance. See attached pictures error 1, 2 and 3. After a update I get a notification. But it is not on the rightcornewere normally the notifications will pop-up. But it is centrealised on the ride side. See last picture. Maybe this isues are known or you are working on the fixes. If needed I can give you more info. I'm using Windows 10 64 bits using build 1607
  11. After updating to version 6752 my Windows crashed. I was unable to fixed the problem. I was forced to shut down the pc with on/off button. Total system hang. I hadn't enabled debug logging
  12. Just got this today in the afternoon: 32-bit machine. Unfortunately, I was not running with debug logging enabled. And, by the way, the update logging problem has not been cured. They are all showing "\manual Update" and "Unknown update error" same as version 11. I DO realize this is BETA, so all I am doing is reporting. Bill
  13. Win 7 ...EAM.....6762 Open logs, select update, and blue line which SHOULD indicate last update is showing 2 or 3 places down. Same applies with scan logs.
  14. Win 7 ..EAM..6740 When EAM auto updates to a new build one of the Notification settings ''Recommended Reading and News' gets reset to default 60 seconds. I set it to 10 seconds.
  15. Hi, Windows 10 home, EIS If you look picture, you find the issue. I think I've been experiencing this issue before. Question: when we restore a file from quarantine this file automatically add to Exclusion. is it correct? thank you.
  16. EAM on Win 7 beta 6731. Noticed it on earlier builds but didn't manage to get a screenshot of it before now. After boot and when desktop is reached, open GUI from taskbar. Select Protection... Behavior Blocker. Blank screen with two Activate Behavior Blocker lines. After that instance the Window behaves normally during the Windows Session. After next boot I can see the same thing again on first access of GUI.
  17. Emsisoft Internet Security: In Windows 10 14393.187 version can not disable windows defender. And for both windows defender and Emsisoft Internet Security are active. Please make sure that Emsisoft Internet Security can completely disable windows defender to make the taskbar icon does not appear in the windows Defender. You should install Emsisoft Internet Security, windows defender completely disabled. Now both come up with the speed of the system is reduced.
  18. Win 7 EAM beta 6723 Old issue that I have had before with Paint and Explorer. Went to take screenshot of GUI issue and Paint froze. EAM sevice log attached. Event happened at 12.33pm. a2service_20160922123221(2480).log
  19. Win 10 EAM build 6746 The referrals page (accessesed via the 'loveheart' on the top right of GUI) Is the way that the price at the bottom of page shown because of my screen size ....1280x1024....or because of a web page error?
  20. I have tried the latest EIS version. I Think Notification in the right corner of the taskbar.
  21. My computer froze (couldn't do anything at all, only the mouse was responding/moving) directly after installing EIS v12 Beta and getting past the initial scan. Otherwise, it seems to be running fine. I might be throwing Malwarebytes Anti-Ransomware Beta tonight in the mix to see what happens though.
  22. I uninstalled v11 of Emsisoft Internet Security in Safe Mode via Apps & Features, then run EmsiClean followed by a second reboot prior to installing v12. However EIS v12 was unable to launch, and it gave me an error message stating that it was unable to connect with the protection service. So I had to uninstall v12. If there is some kind of log I can get for this I would gladly do it, but for now I do not know if there is anything I can provide.
  23. I saw some new rules for Firewall. Could you inform me what has chanced in V12 for the Firewall?
  24. Hello Emsi Team, here is a very new Video, that tested from a well known and good tester the new V12 Beta. In the Result of this video u can see, that Emsisoft has not detected a Ransom. Now i would love to ask how that can be? Cause specially your new BB is trained to detect all forms of ransom ware. Maybe i would be good if u get into kontakt to the hoster and let you get the sample and test it yourself. has u an answer why the ransom is not detected? Thanks in advance. Chris
  25. When hover over buttons in the interface sometimes the buttons wil flicker a lot. See video for example. It's just a small detail but I have seen this for a long time now. Is it known? And is it solvable? Like the new option to set a location for the notification alert . for now I didn't encountered any technical problems on the three computer with V12. Looking good. Buttons flicker.zip