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Found 842 results

  1. Since lifting these items is buried deep, there is a high risk of your operating system crashing during automatic cleaning. Malware removal experts in the Emisoft Forum will guide you safely to remove these threats I am speak Turkısh I'm sorry my English is not good C:\WINDOWS\SysWoW64\bthudtask.exe C:\WINDOWS\SysWoW64\pla.dll C:\WINDOWS\SysWoW64\Windows.UI.CredDialogController.dll
  2. I am working on a PC that keeps turning BITS off every few days. I have followed the recommendations from Microsoft Answer but it is still stopping every few days. Could there be an infection? https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/background-intelligent-transfer-bits-will-not/ff0940c1-288e-4b82-b534-ae252d445309
  3. As I had seen users in EEK forum mentioning unsigned drivers I thought I would try an replicate it. I downoaded 6971 on Win 10 64 bit and got these 2 screenshots. EEk opened when I clicked on the 'start emergency scanner' No debug logs were produced as Emsisoft logging said I had turned it off I have provided the logs saying this in this thread here https://support.emsisoft.com/topic/26889-debug-logging/
  4. Installed 6971 on Win 10 64bit and updated it, then changed to beta updates and updated. All went well with GUI and scans. (still absolutely hate the 'not responding' on the installer..it looks so unprofessional)
  5. Two Desktops and 1 VM updated automatically. So far so good
  6. In Windows Event Viewer under 'System' logs at each boot it shows 2 errors Event ID 7009 ''Description: A timeout was reached (30000 milliseconds) while waiting for the Emsisoft Protection Service service to connect.'' Event ID 7000 ''Description: The Emsisoft Protection Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.'' The effect of these 2 errors is that at boot there is a time of about 20-30 seconds where there is only a black screen with a cursor. I also reported the same for build 7207 and provided debug logs etc. https://support.emsisoft.com/topic/26936-event-viewer-errors-in-win-7-build-7207/ Find more debug logs attached for this attached a2service_20170225060458(3056).zip
  7. EAM updated to this build this morning on Win 7 then I turned laptop off. Rebooted again just now and noticed 2 errors in event viewer about Emsi service not starting in a timely manner. Debug logs plus 2 event viewer errors in attached zip a2guard_20170224124622(2556).zip
  8. Hi, I was asked to have a look at a computer that running slow and that wouldn't run malwarebytes. So I started off with running Junk removal tool and it removed quite a lot of junk from the machine. I then downloaded EEK which brought the error in the attached image then when it does eventually load when i click scan after the update the scan takes around 2-5 seconds. the hard drive has about 20 gigs worth of data on it. Something just doesn't seem right and i can't pin point it. Addition.txt FRST.txt scan_170216-121819.txt
  9. Got .MERRY approx 2 weeks ago. Caught it part-way through it's process, and deleted the .exe files which had propagated 11,000+ times. Your software (and a couple of others) did not find the virus any more. Your decrypter saved MONTHS of work, and decrypted the files. THANK YOU THANK YOU THANK YOU. Since then, MSWord had been having some problems when it tried to locate a .dot file (for example when I wanted to insert page numbers). I was trying to find time to re-install MSWord. Also, approximately 1x/day, computer would restart with "Blue Screen of Death" (I'm sorry, I don't know what to call that in non-tech-speak" 2 days ago, restart happened more and more. Yesterday, approximately every 10 minutes. Then I discovered that it did not shut down as long as I didn't open MSWord or File Explorer. Then, this morning, started up computer and got an error I've never seen before: When I signed into Windows, I got an error that said something like: "Group Policy Identifier failed to sign in" and then Blue Screen of Death (that's all I was able to remember from what it said before the error message went away and the computer restarted itself. Next time, it logged me into Windows ok. That's where I'm at. Thank you for the help... FRST.txt Addition.txt scan_170129-084758.txt
  10. Hello, I have a VBS Error Popup each couple of minutes and Its so annoying! Cant work on the computer with this I tried to run Full scan with EIS But It detecs nothing. I've attached an Image here please view It!
  11. When I was using Firefox to open an online training site that I signed up for through the Metro Tucson Chamber of Commerce, I was redirected to another site-Chinese Merchandise. Then, when I tried to open the site again, I got an animated porn site. I immediately closed the browser and ran an Emsisoft scan but nothing came up. I have run the programs and attached the files you requested. The site opened successfully in Chrome. Log scan_170123-214921.txt Addition.txt FRST.txt
  12. After starting the computer Emsisoft was starting a scheduled scan. But when arriving on 82% the scan stopped and didn't progress. I'm unable to stop the scan even when closing the interface. After reopening the interface the scheduled scan apears to be stuck ad 82%. Unable to start new scan. I use build 12.0.0.6828 with the new BB engine, Beta enabled See logs and picture Logs.zip
  13. Big bugs in the update package size of I've installed version EMSISOFT IS 12.0.1.6859. I got within three days I checked the update package size. The first day about 24 MB. The second day is about 42 MB. The third day is about 49.5 MB. Why does this update package size is too much. I updated version of the high volume of daily 11 EMSISOFT the problem I had, and I support the report, but the company did not fix it. There is also the problem now in version 12. Please make this big problem. (Total size of the database BitDefender Antivirus is published on a weekly basis is about 170 MB), but EMSISOFT receives 50 megabytes per day.? Respectfully
  14. Can someone help me.. My grandpa`s computer is infected with some kind of Russian virus.. Cant seem to find any information on the internet, and runned several scans and deleted it. But it keeps coming back.. Before I didnt even have internet but i fixed that.
  15. Hi I ran CCleaner to complete the final steps of my earlier support case on this forum. I keep the preview pane in Thunderbird turned off to prevent messages showing that might be infected. After running CCleaner, the reading pane was showing when I opened Thunderbird. (I hadn’t unchecked the Thunderbird options in CCleaner.) In case the reading pane showed an infected email, I’d be grateful if one of your experts would put my mind at rest and check these logs. scan_170207-220811.txt FRST.txt Addition.txt
  16. My Computer has been encrypted...paid the ransom buy never got a decrypt key..really hope to get the data back. Scan 12.29.2016.txt FRST.txt Addition.txt
  17. Hello, I'm new On this forum I Have Emsisoft Internet Security 12 + Malwarebytes Premium V3! And I'm getting a browser webpage popup every couple of minutes http://fs1news.ru/afishasm Thats the webpage I'm getting! Tried To full scan Not helping!
  18. Hello, I wanted to know how the Emsisoft beta testing works, I am interested to participate and contribute feedback. My question is in the license issue, do you give a free license for tests or only the 30 days? Thank you in advance.
  19. Hello, I Have a problem with the Manual update I cant seem to update the signatures with Manual update Please Fix It guys! Btw my last update was 1HR Ago so for sure there has an update but I Still cant update It either manual or Automatic I Dont know where to get the debuglogging logs So I cant attach them. Please tell me how!
  20. Hi I didn’t notice the above message and visited the site (www. craiggottlieb. com). I didn’t enter any information, click on anything or log in. I wasn’t redirected to another site. I use EAM for real time protection and didn’t get any warning message. I subsequently used VirusTotal to scan the site and the results showed it was clean. I ran a Malware Scan with EAM and nothing was detected. I posted on the EAM forum and GT500 suggested I ask for help here in checking my PC is clean of any infection.
  21. Alguien por favor que me pueda ayudar con una solucion para recuperar los archivos me salen todos encriptados y terminan en .osiris A6A47D02--178A--94E0--0B13ED9F--F69CAAC57AB4.osiris
  22. Emsisoft Malware detected the trheat but it can't remove or quarantine Bedep. My PC runs windows 7Ultimate 64bit. Could you please help me to remove the theat? Thank you in advance. Gianmarco
  23. When I enabled the 30 day trial, the Security Center crashed. Also, when I was installing Emsisoft IS 12, the first update made the security center freeze at 47%, hide, and then crash. The update log shows that I manually aborted the update, but it crashed.
  24. Hi, I was trying to download something and then i installed a malware. Browser is redirecting me to www.windowsappz.xyz. scan_170123-170414.txt logs.db3 Addition_23-01-2017 17.19.13.txt FRST_23-01-2017 17.19.13.txt
  25. Hi, We have a PC that has been infected by the I_LOVE_YOU .MERRY encryption. I have the offending executable as well as a before and after file. I have attached them for your reference. I hope you can work out a decryptor and help me and others out! Chrome Font.zip