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  1. Hi Emisoft, esp. Kevin Zoll, I'm a PC user with a potential malware Q, which shares a loopback address mentioned in one of your malware-fixes online, this past week. http://support.emsisoft.com/topic/17265-high-ram-usage/ Could I briefly ask about best steps / tactics? >> My story: Windows 7, Lenovo Thinkpad. I was recently running Lenovo update, which said "unable to connect to the proxy server". Looking at my Internet settings (IE), >> LAN settings, under 'Automatic Configuration': + Automatically detect settings. (was Checked, as usual for Earthlink / Time-Warner). + 'Us
  2. Hi. My OS is Windows 8.1 Enterprise x64. EAM version 10.0.0.5366. I closed the "Emsisoft News" box, then Action Center told me no antivirus software is running. I checked the event viewer and found this: Log Name: Application Source: Application Error Date: 12/5/2558 21:25:23 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Sirawit-PC Description: Faulting application name: a2service.exe, version: 10.0.0.5366, time stamp: 0x554e6f77 Faulting module name: a2engine.dll_unloaded, version: 3.5.0.635, t
  3. Hello I tested EIS By pcflank (Advanced Port Scanner), Unfortunately EIS closed ports except 135, 139 http://www.pcflank.com/scanner1.htm Is it normal?? I think, EIS must stealthed all ports. Addition.txt FRST.txt EIS 9.0.0.5066 fully updated Win 7 SP1 64bit
  4. Hello and thanks in advance, I hope you can help. Windows explorer keeps restarting sometimes from it self or as I try to open a file (even in SafeMode), and CPU get really high without obvious reason. Besides I get black/blue strip/area occasionally on part of screen and youtube videos. Malewarebytes keeps blocking access to scvhost.exe, and I've already tried everything I can think of, run several programs (you can see it in FRST.text, reset browser settings (IE i Firefox) and chose no proxy for Internet, even installed Microsoft hoxfix, but problems persists. If you need any additional in
  5. I currently have Emsisoft on my Computer (Vista Home Premium 32 Bit) but an having problems with my Windows Vista applications. 1)I keep getting Windows Command prompts being closed, 2) Multiple "Default IME" showing in Task Manager 3) Multiple "Internet Explorer" in Task manager 4) Emsisoft Full scan will not completely run to conclusion. 5)The computer is running extremely slow. I attached the Text files your website requested from Emsisoft Emergency Kit and Farbar Recovery Scan Tool. (I had to download them to a USB flash drive because my computer was running too slow. a2scan_150306-
  6. Sorry I cuoldn't utilize internet on this week, I think you have closed the other topic because I didn't post anything. So now I attach the logs required in the second post. AdwCleanerS0.txt Fixlog.txt JRT.txt
  7. PingPlotter and plain ol tracert and ping can't seem to get out. I have not changed any settings in the firewall screen from the defaults (still trying to understand the layout of this new firewall coming from OA). It did previously show up in the (logs,firewall) log as having automatically added it with "IN/OUT - All Allowed" HOWEVER it didn't work. While this was happening I switched over to cmd prompt and tried tracert both programs show request timed out. I then tried to manually add the program via (Protection, Application rulews) the first time it simply wouldn't add, I went to
  8. hi i am having the same question, when making an online test onli 5-7 ports are stealhed and the rest are only closed. most of the firewalls use to stealth all the ports... besides even tho i set up emsi to be in a private network... other pc are able to read my host name and identify my pc... also for them they are able to reach my pc.... (when making ping to other ports) with other firewalls my pc is not even recognized and the results for all ports is stealhed.... this happens no matter which network i use... i usually go online in my campus and my house
  9. Hi :-) I was getting frequent warnings about EMIS Overwiew Has Shut Down everytime I closed the interface after a scan and occasionally at other times. Though I always believed it to be a false warning, it did make me feel unsure and I often I would restart my PC. I was looking at the Anti-Malware Forum where users there were reporting a similar issue. The suggestion there was to enable Beta Updates because the issue had been fixed in one of those updates. So, I of course enabled Beta Updates in EMIS. Soon thereafter, after surfing the net for several minutes my internet connection clo
  10. this is the final scan from the thread that was just closed with the same topic title . I had run the report and thought I already posted it .a2scan_141205-142714.txt
  11. Hello, This issue has suddenly appeared within the last two weeks; computer is extremely slow, Norton keeps reporting it's blocked various malware, internet is grindingly slow (we're on Verizon DSL) and shutting down the computer is slow as it always says something is running when when we've closed all "visible" programs. My system; Windows 7 Home premium, Service Pack 1 Dell Inspiron 1750 64 bit 2 GHz Norton 360 Messages from Norton and the Computer; Computer - Powershell has stopped working High Disk read usage by Com Surrogate There are more than this but I'm not sure whic
  12. My earlier post was closed because I was away from office for a week but I am back in action. Attached is the Fixlog.txt from running FRST. I also attached the originally requested files.
  13. Yesterday, while I was browsing on the Internet my cpu usage went to 100%, and it stays there. The Resource Monitor showed many dllhost.exe COM Surrogate running. The computer slows to a stand still. I have attempted to find what ever is causing it, but have failed to figure it out. The only way I can "fix" this is to open the resource monitor, click on the process and Suspend it. If I kill the process, it just restarts, and it appears to spin off additional dllhost.exe COM Surrogate's. I do not know if a virus or malware has a hold. Find enclosed: the results of the EMSIso
  14. Was there a problem with the update server betwewen 4:00-7:00 AM this morning? Will EMIS update during a scan? Was running a full scan when I went to bed. Up early at 6:00 AM and noticed there had not been an update in over two hours, I then made several attempts to update manually and received a "could not connect to the update server" response." Eventually I was able to update. If there are no updates available at a time will EMIS report back that it was not able to connect to the server? When I closed the Protection Center GUI I got another of thos warnings that The Protection
  15. I deciced that I would not renew my previous OAP licence having not remembered to check when it expired, also not getting a reminder to renew, to so reverted to the free version. I took the 30 day free trial of OAP, which incidentally did not have a functioning Banking Mode but what the hell because it's not what it used to be.. At the end of the 30 days, I was inveted to try the30 day free trial again. I closed down the window and carried on my merry way round the internet. It wasn't until next day that I noticed that OA free hadn't loaded on boot up. So launched it manually. Since
  16. Last Thursday when I log on to my computer, I hovered my mouse on the Emsisoft internet security icon on hidden icons then It just closed, then the next day action center gave me a message about my antivirus and firewall are off. Whenever I tried clicking on the emsisoft exe it give me that message. Ive only been using this application for like 5 days. please help me
  17. So I'm pretty obsessed with piracy and what not, and after searching around the nets for information Emsisoft seems like the right choice. I'm completely willing to throw down money for it once I tried it fully myself, however I can't get through the installation process, my computer crashes, every other program running on my computer I've hard for months and not one crash. Just to make sure I uninstalled it, oh wait, no I didn't because it crashed/freeze my pc during the uninstall process. After booting into safe mode I uninstalled it successfully then. After that I re downloaded the installe
  18. So i installed Online Armor for a while now and everything is fine except the fact that uses 30%-40% of my CPU I have a i5 4690k and it does not make a difference when running older games and browsing but it does when i run games like BF4 :i dropped 30 FPS because of it(from 80 to 50). Also i closed all the applications(except windows ones) with task manager and it STILL uses 35%. So it would be nice if you guys could fix this issue. Best regards, Michael
  19. i recently installed emsisoft on my computer but whenever i close the emsisoft user interface i get an error by windows saying that emsisoft security center has stopped working and prompts me to close the program i"m in windows vista and says to help protect your computer data execution prevention has closed emsisoft security center click to learn more. i don't know what to do please help.
  20. Emsisoft Emergency Kit - Version 4.0 Last update: 8/4/2014 1:01:35 PM User account: MARK-PC\Kayla Scan settings: Scan type: Smart Scan Objects: Rootkits, Memory, Traces, C:\windows\, C:\Program Files\, C:\Program Files (x86)\ Detect PUPs: On Scan archives: Off ADS Scan: On File extension filter: Off Advanced caching: On Direct disk access: Off Scan start: 8/4/2014 2:01:00 PM C:\windows\System32\Drivers\{a398d4bf-ac93-41b8-983d-d3185c8c4cc1}w64.sys detected: Adware.SwiftBrowse.AZ (B) Scanned 167841 Found 1 Scan end: 8/5/2014 12:50:47 PM Scan time: 22:49:47 Additional scan r
  21. I have an issue in rescanning my Quarantine list, whenever I did a re-scan, there would be a pop up and closed the application. This has last for almost a month.
  22. EMIsoft could not quaratine HKEY_ LOCAL_MACHINE/Software/Microsoft/Training/AU_RASAP132 " " " _RASMANCS Maleware bytes stops an OUTGOING message from my computer and message pops up from Malwarbytes. RASAP132 seems to have been quaritined. Emsisoft Emergency Kit - Version 4.0 Last update: 7/17/2014 6:03:21 PM User account: Scott-PC\Scott Scan settings: Scan type: Smart Scan Objects: Rootkits, Memory, Traces, C:\Windows\, C:\Program Files\ Detect PUPs: On Sc
  23. I am playing the alpha version of Archeage with Trion Worlds. Trion are translating the game from Korean to English for the western markets. Like most Korean MMOs, the game starts a anti-hacking program before the game. For Archeage the anti-hacking program is called Hackshield (https://global.ahnlab.com/en/site/product/productSubDetail.do?prod_type=P0&prod_class=P&prod_seq=9003) Hackshield will only start if I close both Anti-Malware Guard and Online Armor. With both running, Hackshield opens a support web page (https://support.trionworlds.com/app/hackshield/p/3640/theme
  24. hi making a new thread related to my internet connection and also suspecious files 2 weeks ago MBAM Anti-rookit detected HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\Windows NT\CurrentVersion\Image File Execution Options\CMD.exe i quarantined the file but today for no reason after rebooting a CMD.exe opened and closed is HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\Windows NT\CurrentVersion\Image File Execution Options safe?
  25. There are sites that check the open ports. Now I have a synology diskstation attached to my router/modem. It is the storage server of my LAN. Supposing that this checking finds ports 21 and 22 open. For ultimate security is it necessary to close these ports and how do we do that using your personal firewall. These ports can be opened or closed for inbound and outbound traffic. What if I wish to use port 21 for some ftp traffic. Shall I be rejected because the port is closed? Another point the router/modem supports portforwarding not only for IP4 but also for IP6 protocol through tunneling. The
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