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  1. Last night my Win 8.1 64 bit system had a BSOD stop code 0x000000d1 ie "DRIVER_IRQL_NOT_LESS_OR_EQUAL" apparently in tcpip.sys At the time I wasn't consciously doing anything internet-ish though I did have browser tabs open. There's no obvious reason to blame EAM, except that I know there's maybe an ongoing problem in this area. I have a full 8 GB dump from this. Do you want it?
  2. I have 5 eicar test files I use in my scans. I have report only selected. If I right-click on one of the files in the scan results and select 'invert' it de-selects it. It seems a very strange word to use for that action.
  3. Here are the files of my scan i did. I let my brother on my Laptop for a week. And when i saw some files where deleted. I was on the hunt for a fix i hope you guys can look at the log files. scan_200713-090949.txt Addition.txt FRST.txt
  4. GOOD EVENING TO YOU ALL. I'm in a real emergency; is from about one week to 7 DELL computers (Windows 10) even though the network connection (ping OK) can not browse the network and surf the Internet. When I use the Chrome browser comes to me the word "creation of a network protected under way ..." and does not allow me to navigate. What may have happened ? thanks for any help you can give me.
  5. My PC was infected by the trojan "Grand Prix2", which was shown as a "hidden file - Grand Prix2" when I power off the computer. What steps should I take to remove this threat and clean my PC? Thanks. Albert
  6. Win 8.1 64 bit I can't remember what a2start's memory use normally is, but right now mine has (according to Process Hacker) a "Private Bytes" value of 1.43 GB and a /working set/ of 1.38 GB. A custom scan (which looked at 1.4m objects) finished about an hour and a quarter ago; that ran with debug-logging on. Debug-logging has been disabled and re-enabled since then, without affecting a2start's memory use. I understand that this working set is only /virtual storage/ but commited pages still have to be backed in either RAM or the page file. I've 8 GB RAM and just over
  7. I went for quite a few years without any antivirus software on my old Dell Inspiron 1545 computer. I used CCleaner and Spybot to manually maintain my computer. When I finally bought the upgraded version of CCleaner, I told them, in an after-purchase survey, this same story. It wasn't but a few hours after this interaction that my computer went offline and my connection was unavailable. After searching for a solution for several days on my cellphone, I discovered Emsisoft. I used an older version of EEK in my computer's files (from Dec. 2015 - the updates were 1517 days old) After the scan I d
  8. Win 10 2004 build 10275. With EAM GUI window open, the minimize window does not work for me at the moment. The close button works, and the expand button works. Clicking on the minimize button does absolutely nothing. It is dead.
  9. Win 10 2004 after auto update. Can I ask what the hotfix was for, and if there were any interesting tweaks please. (Resetting counters and logs still gives the same info in Forensics, so I guess this will be altered at a later date)
  10. Win 10 2004 updated to new beta via manual updates. All seems okay so far. So a2start will still show the 0..1..2..0..1 in task manager CPU details? It took a little while to start protection after update.
  11. You may or may not remember Frank I have always had very low figure showing in taskmanager details for all the 3 Emsi things. Since you 'fixed' the a2start thing in this new beta my a2start CPU moves between 1-2-and 3% constantly. I also cannot get memory usage down to previous levels. Plus the processes window jumps all the time because of a2start. What did you change that could have had this affect on my machine? I know it is not a high CPU etc, but I've never had it before.
  12. I wasn't able to neither quarantine nor delete a malware detected in a system essential file. So please suggest me a way to safely remove this infection.
  13. Hi, I am using a Windows 8.1 64Bit OS. A few days ago my antivirus AVAST detected a rootkit C:\Windows\System32\Drivers\Wdf45726.sys Every time I delete this file manually or thru AVAST it comes back after reboot. Avast does not allow me to Quarantine this file. I am unable to rename this file as i get "Access Denied" error even in Safe Mode and Logged on as Administrator. I have used Adaware and Malwarebytes which found some more potential Trojans etc which I was able to remove easily except this one. I ran EMISoft Emergency Kit and it too detected this. Rega
  14. Hi i know you advised that Malwarebytes and emsisoft dont get along now but ive still been using it, but i notice now certain programs not starting including iexplore Malwarebytes has found, malware removed and a pup but its a program after downloading i scanned and it came up clean, it seems trying to uninstall the program my problems started Can you run me through the process of removing malware, as although ive run a deep scan many times nothing is showing but my PC is not happy with something, im running a vpn also Many thanks Haydn PS - this link advertises the software i i
  15. Problem #1: I am being inundated with adds that I am unable to close. Many of them take up a good deal of screen real estate making content difficult to read. They are identifiable by a small blue triangle with the word "AdChoices" next to it. When I click on "X" to close the ad ... the ad is replaced by the text "Ads by Google ... Report this ad ... Why this ad?". A few seconds later this is replaced by another ad. Problem #2: uBlock Origin is blocking zero items on every webpage I visit. Problem #3: On Amazon.com ... when reading a page describing an item to buy ... and when the mo
  16. As we improved WSC integration in v2020.6, could one of you test on a 32 bit OS an check if EAM is registered in WSC after update to beta please note that it can take a few minutes till Windows starts WSC, Thanks
  17. Well the browser addon notification works.
  18. Win 8.1 64 bit The logs display is completely empty. (I have 'all components' set, and the filter field has no contents not even spaces.)
  19. I just reported a problem in the main forum, of a2start going mad when the last update got installed about 25 minutes ago. See: https://support.emsisoft.com/topic/33020-a2start-suddenly-very-busy/It occurs to me that -.10078 is maybe stil only a beta? (How is one meant to know?) Debug logging was on throughout this - do you want the logs?
  20. Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀
  21. Win 10 via manual update from previous beta. All seems ok (scans etc)
  22. Updated manually on Win 10 1909. Whenever I do a right-click scan with EAM on something on my desktop for example, a separate entry for a2start appears in the logs folder (ProgramData) Why is that? If I have a folder and do a context menu scan on it, it automatically gets stored in the custom scan settings and will stay there until I do another context menu scan on a different item. It will then replace the previous item in the custom scan settings. Why is that? I do understand that context menu and custom scans are the same, but right-click scan with EAM tend to be on
  23. hi all, i need to uninstall ad-aware, and i have bugs & malwares installed on all my comodo virtual desktops: the containment & the secure shopping, which makes impossibility to make online shopping bugs & malwares in the infected virtual desktop of containment (comodo sandbox)--: -reimage -yara editor trial -diffview trial -techtoolstore->privazer -tuneup360 -audio/video to exe -registry first aid -smart privacy cleaner -if/when i try again to reinstall the virtual desktop of comodo sandbox: impossible->error of installation of microsoft siverlight
  24. My Desktop icons and taskbar periodically just disappear, leaving only my wallpaper image visible. The only way I have found to recover (without a power-off/on hard boot) is to bring up Task Manager and log off, then log back on at which point my Desktop is restored. "Windows Explorer has Stopped Working" keeps popping up in mid-session, the only recovery option being to Restart Windows Explorer, thereby losing whatever I had been working on. I have run sfc /scannow to see if any Windows files were corrupt, but it reports no problems found. The only common factor I can find in t
  25. Hi. so i have a problem started this morning, a strange error keep popping up on the startup i will attach a screenshot of it and the name of the file causing the error is Win32 Cabinet Self-Extractor, not sure if i got kind of virus or its just windows itself kidding me. scan_200423-233248.txt FRST.txt Addition.txt
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