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  1. Auto updated without issue. Windows 10 2004
  2. Win 8.1 64 bit The application restart process didn't work properly - or at least, not as I expected. I got the pane saying an application restart was needed, with a counting-down button and a do it at restart button, and clicked the counting-down one. It sort of froze for a few seconds (whereupon I expected the GUI to vanish from the screen) then came back (with the countdown about 5 seconds further on) and continued counting down to zero. Then the restart was done.
  3. Frank can you have a quick look at my pm please?
  4. Today at boot I got the Windows notification sound. It was Defender telling me it had cleaned 5 items (they will be eicar) It does not say when this 'clean' occurred. There is nothing in Defender history or quarantine. I have the latest cumulative for Win 10 2004 installed (now on build 19041.388) It is not possible to work out when this happened or what they found. Going here to show latest Defender info doesn't help, I mean some of the entries there are strange. but perhaps as a result of the Cumulative? Event viewer..Application and Service logs..Microsoft..Windows..Windows Defender..Operational Debug logs and screenies attached. a2guard_20200716045339(1152).zip
  5. Last night my Win 8.1 64 bit system had a BSOD stop code 0x000000d1 ie "DRIVER_IRQL_NOT_LESS_OR_EQUAL" apparently in tcpip.sys At the time I wasn't consciously doing anything internet-ish though I did have browser tabs open. There's no obvious reason to blame EAM, except that I know there's maybe an ongoing problem in this area. I have a full 8 GB dump from this. Do you want it?
  6. I have 5 eicar test files I use in my scans. I have report only selected. If I right-click on one of the files in the scan results and select 'invert' it de-selects it. It seems a very strange word to use for that action.
  7. Here are the files of my scan i did. I let my brother on my Laptop for a week. And when i saw some files where deleted. I was on the hunt for a fix i hope you guys can look at the log files. scan_200713-090949.txt Addition.txt FRST.txt
  8. GOOD EVENING TO YOU ALL. I'm in a real emergency; is from about one week to 7 DELL computers (Windows 10) even though the network connection (ping OK) can not browse the network and surf the Internet. When I use the Chrome browser comes to me the word "creation of a network protected under way ..." and does not allow me to navigate. What may have happened ? thanks for any help you can give me.
  9. Win 8.1 64 bit I can't remember what a2start's memory use normally is, but right now mine has (according to Process Hacker) a "Private Bytes" value of 1.43 GB and a /working set/ of 1.38 GB. A custom scan (which looked at 1.4m objects) finished about an hour and a quarter ago; that ran with debug-logging on. Debug-logging has been disabled and re-enabled since then, without affecting a2start's memory use. I understand that this working set is only /virtual storage/ but commited pages still have to be backed in either RAM or the page file. I've 8 GB RAM and just over 8 GB of pagefile, so about 16.1 GB is the maximum amount of commitable vs ... and on that basis 1.38 GB doesn't seem like a vast amount - about 8.6% of the system's overall maximum. But it's still the largest WS of any application on the system by a huge margin.
  10. Win 10 2004 build 10275. With EAM GUI window open, the minimize window does not work for me at the moment. The close button works, and the expand button works. Clicking on the minimize button does absolutely nothing. It is dead.
  11. Win 10 2004 after auto update. Can I ask what the hotfix was for, and if there were any interesting tweaks please. (Resetting counters and logs still gives the same info in Forensics, so I guess this will be altered at a later date)
  12. Win 10 2004 updated to new beta via manual updates. All seems okay so far. So a2start will still show the 0..1..2..0..1 in task manager CPU details? It took a little while to start protection after update.
  13. You may or may not remember Frank I have always had very low figure showing in taskmanager details for all the 3 Emsi things. Since you 'fixed' the a2start thing in this new beta my a2start CPU moves between 1-2-and 3% constantly. I also cannot get memory usage down to previous levels. Plus the processes window jumps all the time because of a2start. What did you change that could have had this affect on my machine? I know it is not a high CPU etc, but I've never had it before.
  14. I wasn't able to neither quarantine nor delete a malware detected in a system essential file. So please suggest me a way to safely remove this infection.
  15. Hi, I am using a Windows 8.1 64Bit OS. A few days ago my antivirus AVAST detected a rootkit C:\Windows\System32\Drivers\Wdf45726.sys Every time I delete this file manually or thru AVAST it comes back after reboot. Avast does not allow me to Quarantine this file. I am unable to rename this file as i get "Access Denied" error even in Safe Mode and Logged on as Administrator. I have used Adaware and Malwarebytes which found some more potential Trojans etc which I was able to remove easily except this one. I ran EMISoft Emergency Kit and it too detected this. Regards, Sam Addition.txt FRST.txt scan_200615-115023.txt
  16. Hi i know you advised that Malwarebytes and emsisoft dont get along now but ive still been using it, but i notice now certain programs not starting including iexplore Malwarebytes has found, malware removed and a pup but its a program after downloading i scanned and it came up clean, it seems trying to uninstall the program my problems started Can you run me through the process of removing malware, as although ive run a deep scan many times nothing is showing but my PC is not happy with something, im running a vpn also Many thanks Haydn PS - this link advertises the software i installed https://www.digitalcitizen.life/best-free-alternatives-task-manager-windows and i couldnt remove it so i installed software from this site https://www.iobit.com/en/advanceduninstaller.php both appear to be infections, these arnt links to the actual downloads regards Haydn O appologies if i wrote this in the wrong section
  17. Problem #1: I am being inundated with adds that I am unable to close. Many of them take up a good deal of screen real estate making content difficult to read. They are identifiable by a small blue triangle with the word "AdChoices" next to it. When I click on "X" to close the ad ... the ad is replaced by the text "Ads by Google ... Report this ad ... Why this ad?". A few seconds later this is replaced by another ad. Problem #2: uBlock Origin is blocking zero items on every webpage I visit. Problem #3: On Amazon.com ... when reading a page describing an item to buy ... and when the mouse pointer is in the top left half of the page where product images are ... the mouse pointer drags around a blue cross hatched rectangle that magnifies everything. The magnified image is large and located on the right side of the mouse and blocks out almost all text. While investigating the problem prior to this post EAM detected and quarantined JS:Trojan.Cryxos.3758(B) ... I don't know if it is related. Quarantining it didn't fix the problems described above. Specs: Windows 10 v1909, FireFox v76.0.1 (64 bit) EEK and FRST reports are attached So ... I need help! Thanks! KenB Addition_25-05-2020 21.37.18.txt scan_200525-212939.txt FRST_25-05-2020 21.37.18.txt
  18. As we improved WSC integration in v2020.6, could one of you test on a 32 bit OS an check if EAM is registered in WSC after update to beta please note that it can take a few minutes till Windows starts WSC, Thanks
  19. Well the browser addon notification works.
  20. Win 8.1 64 bit The logs display is completely empty. (I have 'all components' set, and the filter field has no contents not even spaces.)
  21. I just reported a problem in the main forum, of a2start going mad when the last update got installed about 25 minutes ago. See: https://support.emsisoft.com/topic/33020-a2start-suddenly-very-busy/It occurs to me that -.10078 is maybe stil only a beta? (How is one meant to know?) Debug logging was on throughout this - do you want the logs?
  22. Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀
  23. Win 10 via manual update from previous beta. All seems ok (scans etc)
  24. Updated manually on Win 10 1909. Whenever I do a right-click scan with EAM on something on my desktop for example, a separate entry for a2start appears in the logs folder (ProgramData) Why is that? If I have a folder and do a context menu scan on it, it automatically gets stored in the custom scan settings and will stay there until I do another context menu scan on a different item. It will then replace the previous item in the custom scan settings. Why is that? I do understand that context menu and custom scans are the same, but right-click scan with EAM tend to be one offs, and so I don't see why they should be stored as a custom scan entry in the GUI.
  25. hi all, i need to uninstall ad-aware, and i have bugs & malwares installed on all my comodo virtual desktops: the containment & the secure shopping, which makes impossibility to make online shopping bugs & malwares in the infected virtual desktop of containment (comodo sandbox)--: -reimage -yara editor trial -diffview trial -techtoolstore->privazer -tuneup360 -audio/video to exe -registry first aid -smart privacy cleaner -if/when i try again to reinstall the virtual desktop of comodo sandbox: impossible->error of installation of microsoft siverlight and the bugs & infections installed in the virtual desktop of comodo secure shopping: -pchelpsoft pc cleaner -spyhunter -radiorage en page d'accueil -systools pdf bates numberer -wondershare 1-click pc care internet problem on galaxy book pc, the icon of livebox wifi displays connected/connexion ok, but if i come on/go to various internet browsers i have error of connexion at every web sites the UVK & UAK logs here: https://www.cjoint.com/c/JDyoYfZB2Gn https://www.cjoint.com/c/JDyoZEceaUn Thanks... uak rapport.txt Ultra Virus Killer Report.htm
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