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Found 1 result

  1. Win 8.1, 64 bit. Unfortunately debug logging was not on, after yesterday's experiments. I used the GUI to try to start a custom scan, loaded predefined scan settings, and clicked NEXT. Immediately got a "Emsisoft Security Centre has stopped working" pane, [with the usual misleading info that Windows is going to phone a friend and see if they can fix it (which has never ever worked for anything as far as I know)]. I was not offered a chance to send a dump to Emsisoft. Windows did save a small crash dump - I'll PM its location to @Frank H Event log has: Log Name: Application Source: Application Error Date: 30/05/2020 11:09:24 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: SAMSUNG-NP350 Description: Faulting application name: a2start.exe, version: 2020.6.0.10204, time stamp: 0x5ecea8fc Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000005410fd8 Faulting process ID: 0x1ea0 Faulting application start time: 0x01d635bb1682db2e Faulting application path: C:\Program Files\Emsisoft Internet Security\a2start.exe Faulting module path: unknown Report ID: a2cdc279-a25d-11ea-822f-50b7c3e8a12a Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-05-30T10:09:24.000000000Z" /> <EventRecordID>250243</EventRecordID> <Channel>Application</Channel> <Computer>SAMSUNG-NP350</Computer> <Security /> </System> <EventData> <Data>a2start.exe</Data> <Data>2020.6.0.10204</Data> <Data>5ecea8fc</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>0000000005410fd8</Data> <Data>1ea0</Data> <Data>01d635bb1682db2e</Data> <Data>C:\Program Files\Emsisoft Internet Security\a2start.exe</Data> <Data>unknown</Data> <Data>a2cdc279-a25d-11ea-822f-50b7c3e8a12a</Data> <Data> </Data> <Data> </Data> </EventData> </Event>