EdForce 0 Posted January 17, 2013 Report Share Posted January 17, 2013 Hi everybody! I have problem with Emsisoft Anti-Malware license. 2 Days before, in the License Center and Emsisoft Ant-Malware was wrote that my license is still valid 1122 days. Now my license is only valid for 14 days. Where is problem? If I need, I can send license key on PM. I aslo send message to Emsisoft Helpdesk but no answer jet! (and sorry for my bad english) Quote Link to post Share on other sites
GT500 872 Posted January 18, 2013 Report Share Posted January 18, 2013 Since attempting to assist more than one person in the same topic can cause us to inadvertently overlook someone, I have split your post into a new topic. We also ask that, in the future, you create a new topic on the forums when asking for assistance so that it is easier for us to assist you. I have found an Emsisoft Anti-Malware license associated with your account in our Customer Center, and I have sent an e-mail to our Sales Manager about this. Would you prefer that we reply to you here on the forums, or via the helpdesk? Quote Link to post Share on other sites
EdForce 0 Posted January 18, 2013 Author Report Share Posted January 18, 2013 Thank you for quick response. You can answer however you want. Maybe it's easier to Email. Quote Link to post Share on other sites
GT500 872 Posted January 18, 2013 Report Share Posted January 18, 2013 I see that Christian Peters has already replied to your e-mail through our helpdesk. I left a note for him that you also have a topic on the forums. Quote Link to post Share on other sites
EdForce 0 Posted January 18, 2013 Author Report Share Posted January 18, 2013 Hm.. no mail in my inbox or spam folder! Quote Link to post Share on other sites
EdForce 0 Posted January 18, 2013 Author Report Share Posted January 18, 2013 No answer yet. Quote Link to post Share on other sites
GT500 872 Posted January 18, 2013 Report Share Posted January 18, 2013 Your license should be fixed now. Also, if you ever have trouble receiving e-mails from our helpdesk, then you can log in at this link and check your tickets to see if there has been a reply. Quote Link to post Share on other sites
EdForce 0 Posted January 18, 2013 Author Report Share Posted January 18, 2013 Thank you very much. Now is everything fine. I love you EMSI ! Quote Link to post Share on other sites
GT500 872 Posted January 18, 2013 Report Share Posted January 18, 2013 You're quite welcome. Please let me know if you have any further issues. Quote Link to post Share on other sites
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