trujwin 1 Posted February 16, 2013 Report Share Posted February 16, 2013 Just an hour ago I updated Windows and the list is given. I observed very high CPU in OA , and the updates were getting installed very slowly (nearly stalled). I had a check at the Process Explorer , and OA was seen high not only in the CPU but also Disk activity. I had to close OA and restart after I had done it. What would be the process to exclude in OA as this is happening almost everytime . Earlier someone had reported high CPU while running uninstall of some software. Are they similiar? Quote Link to post Share on other sites
redactor 1 Posted February 16, 2013 Report Share Posted February 16, 2013 Regarding Windows Update, have you tried putting OA into learning mode immediately after update files have been downloaded and just as installation of the updates begins? You don't mention your OS. For what it's worth, I've found that updates to Net Framework on Windows 7 (x86) are always moments of high anxiety, particularly updates for Net Framework 3.5 and 4. NF updates are always slow and agonizing, with much disk thrashing, and many file openings and closings. On two occasions one or more NF update(s) has/have failed. Sometimes a second or third attempt will succeed. Twice I had to uninstall all Net Framework versions, run the Windows Installer Cleanup tool (to make certain that all Net Framework references are removed from the system), and then reinstall Net Framework from scratch. All of this, I believe, is unrelated to OA. So far, Net Framework updates on Windows 8 (x64) have proceeded much more smoothly, and without drama. Hope this helps. Quote Link to post Share on other sites
trujwin 1 Posted February 16, 2013 Author Report Share Posted February 16, 2013 Regarding Windows Update, have you tried putting OA into learning mode immediately after update files have been downloaded and just as installation of the updates begins? You don't mention your OS. ........ Hope this helps. No it didn't. OS is in the signature and it still is. Learning mode in OA did not help in Windows updates , nor does it in some softwares which has high disk usage. The Process explorer credits OA with very high CPU, closing OA makes Windows Update install fast. Quote Link to post Share on other sites
redactor 1 Posted February 16, 2013 Report Share Posted February 16, 2013 No it didn't. OS is in the signature and it still is. Sorry . . . and Oops. Quote Link to post Share on other sites
trujwin 1 Posted March 30, 2013 Author Report Share Posted March 30, 2013 While there are instances were a program runs out of a system folder, most programs have their own folders, and thus excluding the entire folder is usually safe (and better at resolving issues than just adding the EXE's and DLL's). But during Windows update does it have to be system32 folder which has to be excluded? (as it causes immense slowdown).This would be one mass exclusion then.. Quote Link to post Share on other sites
stapp 158 Posted March 30, 2013 Report Share Posted March 30, 2013 If you have problems with Windows Updates it is better to use learning mode for when you are installing them than excluding system32 folder. 1 Quote Link to post Share on other sites
trujwin 1 Posted March 30, 2013 Author Report Share Posted March 30, 2013 If you have problems with Windows Updates it is better to use learning mode for when you are installing them than excluding system32 folder. Yes initially tried that. But still there is a slowdown with a high CPU spike on OA's part. If I close OA the updation seem to complete very fast. Even for programs like moo0 disk cleaner which functions on the lines of CCleaner , OA shows unusual activity , when the files to be cleaned are huge. Quote Link to post Share on other sites
trujwin 1 Posted October 7, 2013 Author Report Share Posted October 7, 2013 I was installing 13 windows updates , and found getting stuck at the second update.It took nearly 10 min to even reach to that stage. The CPU usage against OA 1862 was around 50%. Putting it in the learning mode did not easen up. I had to switch off OA , and the all the updates were completed within the next 7 minutes. This has been reported for the previous versions too. So this behavior seems to continue with the latest version too. Quote Link to post Share on other sites
trujwin 1 Posted October 8, 2013 Author Report Share Posted October 8, 2013 Thanks to the moderator for adding this post to the correct thread. Quote Link to post Share on other sites
GT500 882 Posted October 8, 2013 Report Share Posted October 8, 2013 Do you have an exclusion set up in Online Armor for AVAST? Do you also have one in AVAST for Online Armor? Quote Link to post Share on other sites
trujwin 1 Posted October 8, 2013 Author Report Share Posted October 8, 2013 Do you have an exclusion set up in Online Armor for AVAST? Do you also have one in AVAST for Online Armor? Yes , they are mutually excluded. I think OA goes on a overdrive in this issue.Also a disk cleaner software Moo0 also faces interruptions from OA with high CPU spike when it does the cleaning operation. Quote Link to post Share on other sites
GT500 882 Posted October 9, 2013 Report Share Posted October 9, 2013 Also a disk cleaner software Moo0 also faces interruptions from OA with high CPU spike when it does the cleaning operation. Anything that is performing a lot of activities that OA would monitor would lead to performance issues if not excluded. Quote Link to post Share on other sites
trujwin 1 Posted October 9, 2013 Author Report Share Posted October 9, 2013 Anything that is performing a lot of activities that OA would monitor would lead to performance issues if not excluded. That precisely is the contesting point GT500. Earlier versions did not have this problem.Also what needs to be excluded for Windows update? Take the case of a program cleaning some unwanted files..why would OA be bothered most about that as it does not make any change to the system. I am just suggesting an improvement to the whole process... Quote Link to post Share on other sites
GT500 882 Posted October 10, 2013 Report Share Posted October 10, 2013 I'll have to ask Andrey about this. Also, it might be best if we can give him some Debug Logs so that he has some debug information to try to find the cause of the issue with. Quote Link to post Share on other sites
trujwin 1 Posted October 21, 2013 Author Report Share Posted October 21, 2013 In 1866 the issue seems to have resolved , I think. I did a windows update and though the process was slow .did not find any unusual spike on account of OA. Quote Link to post Share on other sites
GT500 882 Posted October 22, 2013 Report Share Posted October 22, 2013 OK. Let us know if you continue to have trouble. Quote Link to post Share on other sites
trujwin 1 Posted November 14, 2013 Author Report Share Posted November 14, 2013 It is just to intimate that five days ago I did a Windows update and today installed VLC 2.0.6 x 32. I could once again see a OA spike upto nearly 30% and very slow installation of the apps. THis is just for info on the status. Will try to get the debug logs when possible.. Quote Link to post Share on other sites
GT500 882 Posted November 15, 2013 Report Share Posted November 15, 2013 OK. Let us know when you have the logs. (I'd put a winking smiley face here, but that didn't go over well the last time) Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.