lael.hitz 0 Posted February 17, 2013 Report Share Posted February 17, 2013 Hello, Emsisoft anti-malware has detected two trojans on my computer that it is unable toremove. Their names are Trojan.Win32.Obfuscated.AMN (A) andTrojan.Generic.KDZ.7201 (B) I downloaded the emergency kit and the OTL as yourecommend and am uploading the log and extras from OTL, I could not get theemergency kit to run, but I am uploading the a2scan from the main Emsisoft program. Thank you for your help in removing these, I appreciate it. Lael M Hitz Link to post Share on other sites
Kevin Zoll 309 Posted February 17, 2013 Report Share Posted February 17, 2013 Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. NOT supported for use in 9x or MEUpgrading Java: Download the latest version of http://www.oracle.com/technetwork/java/javase/downloads/index.html'>JRE 7 Update 13. Click the "Download JRE" button to the right. Accept the license agreement. Click on the download link for your system and save it to your desktop. Users of Windows Vista/7 64-bit can install both the 32-bit and 64-bit JRE without conflicts.Windows x86 Offline (jre-7u13-windows-i586.exe)Windows x64 (jre-7u13-windows-x64.exe) Close any programs you may have running - especially your web browser. Then from your desktop double-click on the download to install the newest version.(Vista/7 users, right click on the JRE download and select "Run as an Administrator.") The installed version of Adobe Reader on this computer is out-dated. Install the latest version of Adobe Reader available from Adobe.The installed version of Adobe Flash Player ActiveX control on this computer is out-dated. Using Internet Explorer, install the latest version of Adobe Flash Player ActiveX available from Adobe.The installed version of Adobe Flash Player Plugin on this computer is out-dated. Using Firefox, install the latest version of Adobe Flash Player Plugin available from Adobe.The installed version of Firefox on this compter is out-dated. Install the current version of FireFox from: Mozilla FirefoxUsing Programs and Features in the Control Panel; uninstall the following: Java 6 Update 25 Adobe Reader X (10.1.4) Adobe Reader X (10.1.3) MUIRun OTL.exeCopy/paste the entire contents of OTLfix.txt (ATTACHED BELOW) into the Custom Scans/Fixes box located at the bottom of OTL.NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS) Let me know of any problems you may have encountered with the above instructions and also let my know how things are running. Link to post Share on other sites
Kevin Zoll 309 Posted February 21, 2013 Report Share Posted February 21, 2013 Thread ClosedReason: Lack of ResponsePM either ShadowPuterDude, Elise, or GT500 to have this thread reopened.The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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