rib-rider 0 Posted February 25, 2013 Report Share Posted February 25, 2013 Hi I'm in the process of upgrading the same PC from WinXP to Win7 and re-installed OA.. I installed version 5.0.0.1097, which gave me the free version. When I input my licence, Cleverbridge reference number 31321858, I get a message saying that the licence has expired. It is a 3 year licence purchased on 9th April 2012. I'm reluctant to uninstall OA since it has now been through the learning process but I can't access the premium facilities that I had when using WinXP. The previous online-armor site had a site where it was possible to reset the licence to cover such OS installs, but I'm unable to find any process that I should follow. Some assistance would be appreciated. Regards rib-rider Quote Link to post Share on other sites
GT500 886 Posted February 26, 2013 Report Share Posted February 26, 2013 There have been two major versions of Online Armor, version 5.5 and version 6.0, since the last update to Online Armor 5.0, and we recommend that you download and install the latest version from this link. Quote Link to post Share on other sites
rib-rider 0 Posted February 26, 2013 Author Report Share Posted February 26, 2013 Many thanks GT500. That solved the problem. Quote Link to post Share on other sites
GT500 886 Posted March 1, 2013 Report Share Posted March 1, 2013 You're quite welcome. Please let me know if you have any further issues. Quote Link to post Share on other sites
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