iammike Posted March 21, 2013 Report Share Posted March 21, 2013 I am using EM AM and haven't got an Sig update in already 2-3 hours. Is something wrong ? Last Update Server was http://updates4.emsisoft.com last sync at 20130321-093609 UTC Link to comment Share on other sites More sharing options...
Christian Peters Posted March 21, 2013 Report Share Posted March 21, 2013 Hello, see aur updatelog on http://www.emsisoft.de/a2/changelog/antimalware/ . The last signature update was published on 15:16 PM CET. What happens if you run a manual Online update in Emsisoft Anti-Malware? You get any error message? Link to comment Share on other sites More sharing options...
iammike Posted March 21, 2013 Author Report Share Posted March 21, 2013 Hello, see aur updatelog on http://www.emsisoft.de/a2/changelog/antimalware/ . The last signature update was published on 15:16 PM CET. What happens if you run a manual Online update in Emsisoft Anti-Malware? You get any error message? I get this: General Information: Update started: 21-Mar-13 21:45:28 Update ended: 21-Mar-13 21:45:32 Time elapsed: 0:00:04 No modules available for downloading Detailed Information: 0 modules, 0 bytes Ps: I am on Se-Asia TIme Link to comment Share on other sites More sharing options...
iammike Posted March 21, 2013 Author Report Share Posted March 21, 2013 Pictures say more than words Link to comment Share on other sites More sharing options...
Martin... Posted March 21, 2013 Report Share Posted March 21, 2013 I´m not getting any updates either. Last successful update was at 12.22 CET (and it now 15:58 CET ) I can send an Fiddler log if you need ? 1 Link to comment Share on other sites More sharing options...
iammike Posted March 21, 2013 Author Report Share Posted March 21, 2013 I´m not getting any updates either. Last successful update was at 12.22 CET (and it now 15:58 CET ) I can send an Fiddler log if you need ? Pheuuu nice to know I am not the only one Link to comment Share on other sites More sharing options...
Christian Peters Posted March 21, 2013 Report Share Posted March 21, 2013 Hello, ok thanky you. Then it looks like all new updates were not delivered to the server number 4. We will check this asap. Link to comment Share on other sites More sharing options...
iammike Posted March 21, 2013 Author Report Share Posted March 21, 2013 Hello, ok thanky you. Then it looks like all new updates were not delivered to the server number 4. We will check this asap. Christian, Thx for looking into it ! Link to comment Share on other sites More sharing options...
Martin... Posted March 21, 2013 Report Share Posted March 21, 2013 @ Christian : Fiddler logs sent in PM Link to comment Share on other sites More sharing options...
iammike Posted March 21, 2013 Author Report Share Posted March 21, 2013 Seems that Server 12 also has a problem My Temp\update.ini from 1 minute ago ; Server http://updates12.emsisoft.com last sync at 20130321-093609 UTC Link to comment Share on other sites More sharing options...
Fabian Wosar Posted March 21, 2013 Report Share Posted March 21, 2013 I have asked our server admins to look into the issue. Link to comment Share on other sites More sharing options...
stapp Posted March 21, 2013 Report Share Posted March 21, 2013 Let me know if any more Fiddler logs are needed. No updates here either. Link to comment Share on other sites More sharing options...
Fabian Wosar Posted March 21, 2013 Report Share Posted March 21, 2013 Seems to be a synchronization issue between some of the update mirrors. No further Fiddler logs needed . Link to comment Share on other sites More sharing options...
stapp Posted March 21, 2013 Report Share Posted March 21, 2013 Updates are downloading...very, very slowly (approx. 49000KB) Link to comment Share on other sites More sharing options...
Fabian Wosar Posted March 21, 2013 Report Share Posted March 21, 2013 To be expected as there was a major signature cleanup as well. Everyone and his mother tries to download at the same time now . Guess when exactly the synchronization issue was fixed: Link to comment Share on other sites More sharing options...
stapp Posted March 21, 2013 Report Share Posted March 21, 2013 50% done Link to comment Share on other sites More sharing options...
Martin... Posted March 21, 2013 Report Share Posted March 21, 2013 Everyone and his mother tries to download at the same time now . I just called my mother and explained the situation. She promised to stop updating right now. Let´s see if that helps then Link to comment Share on other sites More sharing options...
iammike Posted March 22, 2013 Author Report Share Posted March 22, 2013 Issue resolved, thx guyz. After I got up this morning, the update started and took around 10 Minutes. General Information:Update started: 22-Mar-13 9:27:49Update ended: 22-Mar-13 9:38:17Time elapsed: 0:10:28Update successfulDetailed Information:171 modules, 60919098 bytes Link to comment Share on other sites More sharing options...
Christian Mairoll Posted March 22, 2013 Report Share Posted March 22, 2013 I apologize for the delays in update distribution. Some tech background: Our update server mirror farm is usually running at 5-10% of the total available bandwidth. However, when we release a new software version or need to recompile huge areas of the signature database, it may reach it's full capaticty for 1-2 hours because all users download the same big chunk of data. We continuously extend the available bandwidth to keep up with growing needs and will try to avoid a similar problem on upcoming updates. Link to comment Share on other sites More sharing options...
iammike Posted March 28, 2013 Author Report Share Posted March 28, 2013 I think it is happening again ! This is my temp\Update.ini from just now (17:32 SE-Asia time) ; Emsisoft updates lookup at 20130328-103052 UTC; Server http://updates11.emsisoft.com last sync at 20130328-081443 UTC The last sync for Updates11 is off by 2 hours ! and I haven't received any updates for 2 hours now (last successfull update was 15:26 SE-Asia Time) Regards Link to comment Share on other sites More sharing options...
stapp Posted March 28, 2013 Report Share Posted March 28, 2013 No problem here with autoupdates, just received one after turning on my laptop. (1134am UK time) Link to comment Share on other sites More sharing options...
iammike Posted March 28, 2013 Author Report Share Posted March 28, 2013 I am at 18:44 and the last successful update I received was at 15:27 The rest I am getting General Information:Update started: 28-Mar-13 18:44:09Update ended: 28-Mar-13 18:44:16Time elapsed: 0:00:07No modules available for downloadingDetailed Information:0 modules, 0 bytes Link to comment Share on other sites More sharing options...
iammike Posted March 28, 2013 Author Report Share Posted March 28, 2013 Working again, just got a updateGeneral Information:Update started: 28-Mar-13 19:25:36Update ended: 28-Mar-13 19:26:23Time elapsed: 0:00:47Update successfulDetailed Information:12 modules, 3857640 bytes Link to comment Share on other sites More sharing options...
GT500 Posted March 28, 2013 Report Share Posted March 28, 2013 I have not been informed of any major database changes today, so it is possible that it was merely a connection issue. Let us know if the issues continue. We may need a Fiddler log to get some more information. Link to comment Share on other sites More sharing options...
iammike Posted March 29, 2013 Author Report Share Posted March 29, 2013 Arthur, Fiddler log sent via PM Regards Link to comment Share on other sites More sharing options...
GT500 Posted March 29, 2013 Report Share Posted March 29, 2013 Thank you. I will forward your log to our developers. Link to comment Share on other sites More sharing options...
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